Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 10/01/2012 | 133200 | 1 | |
| Driver side door will not open, stuck in locked position. can't get out of car unless go over to passenger side door. *tr | |||
| 08/12/2012 | 85000 | 1 | |
| Drivers side door latch failed and would not unlock from inside or out side. had to exit the vehicle through passenger side door. very dangerous if there were an emergency. i have seen many complaints online about this issue with the same make, model and approx. mileage as mine. kia needs to issue a recall before some one gets hurt. *tr | |||
| 07/08/2012 | 135000 | 1 | |
| I own a 2004 kia optima purchased brand new. i have been unable to unlock (or open) the driver side door. the vehicle has never been in an accident. the problem accorded a few weeks ago when i attempted to unlock my car door. once i removed my key and lifted the handle to get in all of the doors lock. i had to enter through the passenger side door. the drivers side door will also not open from the inside. this is a safety hazard as if i get into a car accident i will be trapped inside and could die!! i am not the only person with this issue for this make and model. and it appears that the 2003 model has the same issue. as you can see from the following websites: http://vlane.com/discuss-topic/989/my-drivers-door-is-locked-will-not-unlock, as well as www.fixya.com/cars/+866401-drivers_door_will_not_unlock this is not an isolated incident. this is clearly a defect that needs to be addressed. please issue a recall as i fear for my family's safety. *tr | |||
| 06/25/2012 | 80000 | ||
| Tl* the contact owns a 2004 kia optima. the contact stated that the door locks failed. the contact stated that he tried to enter the vehicle with the automatic key fob but the doors would not unlock. the contact was able to unlock the vehicle by manually turning the key abruptly and pulling the door handle. the contact had previously been locked inside the vehicle as a result of the failure. he was able to exit the vehicle by constantly depressing the automated key fob until the door locks responded. the vehicle was not taken to the dealer. the manufacturer was not notified of the issue. the failure mileage was 80,000. | |||
| 08/25/2011 | 88801 | ||
| 2004 kia optima ex. the driver door lock will not unlock trapping us in car. must crawl out through passenger seats. does not open from inside or outside. locking mechanism is messed up on drivers side. | |||
| 07/05/2011 | 42000 | ||
| Tl-the contact owns a 2004 kia optima lx. the contact stated that the drivers side door would not unlock when using her key. in order to get in she had to crawl through the passenger side. the vehicle has not been inspected by a dealer nor repaired. the manufacturer has not been contacted. the failure and current mileages were approximately 42,000. tb | |||
| 05/06/2011 | 83000 | ||
| Tl- the contact owns a 2004 kia optima. the contact stated that the drivers side door locks have malfunctioned. she was unable to enter the vehicle on the drivers side and has to climb in on the passenger side. the vehicle has not been inspected by a dealer nor repaired. the manufacturer has not been contacted. the failure mileage was approximately 83,000. tb | |||
| 05/09/2008 | 100000 | ||
| Tl*the contact owns a 2004 kia optima. the contact was unable to unlock all four automatic door locks which prevented her to exit the vehicle. the vehicle was taken to an authorized dealer where they were able to unlock the front passenger and both rear doors. the driver side door would not unlock and the contact exit the vehicle through the front passenger side door. the manufacturer was notified of the failure. the approximate failure mileage was 100,000. | |||
| 05/06/2011 | 83000 | ||
| Tl- the contact owns a 2004 kia optima. the contact stated that the drivers side door locks have malfunctioned. she was unable to enter the vehicle on the drivers side and has to climb in on the passenger side. the vehicle has not been inspected by a dealer nor repaired. the manufacturer has not been contacted. the failure mileage was approximately 83,000. tb | |||
| 05/09/2008 | 100000 | ||
| Tl*the contact owns a 2004 kia optima. the contact was unable to unlock all four automatic door locks which prevented her to exit the vehicle. the vehicle was taken to an authorized dealer where they were able to unlock the front passenger and both rear doors. the driver side door would not unlock and the contact exit the vehicle through the front passenger side door. the manufacturer was notified of the failure. the approximate failure mileage was 100,000. | |||
| 05/06/2011 | 83000 | ||
| Tl- the contact owns a 2004 kia optima. the contact stated that the drivers side door locks have malfunctioned. she was unable to enter the vehicle on the drivers side and has to climb in on the passenger side. the vehicle has not been inspected by a dealer nor repaired. the manufacturer has not been contacted. the failure mileage was approximately 83,000. tb | |||
| 05/09/2008 | 100000 | ||
| Tl-the contact owns a 2004 kia optima. the contact was unable to unlock all four automatic door locks which prevented her to exit the vehicle. the vehicle was taken to an authorized dealer where they were able to unlock the front passenger and both rear doors. the driver side door would not unlock and the contact exited the vehicle through the front passenger side door. the manufacturer was notified of the problem. the approximate failure mileage was 100,000. js | |||
| 05/24/2011 | 94000 | ||
| Tl-the contact owns a 2004 kia optima. the contact stated the driver door lock failed it cannot be opened automatically or manually. the vehicle was not taken to the dealer to be diagnosed. the vin information was not available. the vehicle has not been repaired. the failure and the current miles was 94,000. li | |||
| 05/09/2008 | 100000 | ||
| Tl-the contact owns a 2004 kia optima. the contact was unable to unlock all four automatic door locks which prevented her to exit the vehicle. the vehicle was taken to an authorized dealer where they were able to unlock the front passenger and both rear doors. the driver side door would not unlock and the contact exited the vehicle through the front passenger side door. the manufacturer was notified of the problem. the approximate failure mileage was 100,000. js | |||
| 05/24/2011 | 94000 | ||
| Tl-the contact owns a 2004 kia optima. the contact stated the driver door lock failed it cannot be opened automatically or manually. the vehicle was not taken to the dealer to be diagnosed. the vin information was not available. the vehicle has not been repaired. the failure and the current miles was 94,000. li | |||
| 05/09/2008 | 100000 | ||
| Tl-the contact owns a 2004 kia optima. the contact was unable to unlock all four automatic door locks which prevented her to exit the vehicle. the vehicle was taken to an authorized dealer where they were able to unlock the front passenger and both rear doors. the driver side door would not unlock and the contact exited the vehicle through the front passenger side door. the manufacturer was notified of the problem. the approximate failure mileage was 100,000. js | |||
| 05/24/2011 | 94000 | ||
| Tl-the contact owns a 2004 kia optima. the contact stated the driver door lock failed it cannot be opened automatically or manually. the vehicle was not taken to the dealer to be diagnosed. the vin information was not available. the vehicle has not been repaired. the failure and the current miles was 94,000. li | |||
| 05/20/2011 | 103000 | ||
| Driver side door lock will not open from inside or outside. have to crawl over center console, gear shift and parking brake handle to get out the passenger side door. if there is an accident on the passenger side, will be trapped inside the car. very dangerous situation to be in. there are 23 complaints on this website plus numerous complaints online when you do a search. what does it take for a recall to be done? kia should step up to the plate and fix this serious problem. | |||
| 02/03/2011 | 67000 | ||
| Tl* the contact owns a 2004 kia optima. the contact stated that the driver side door was unable to be locked from inside or outside of the vehicle. the dealer was contacted who advised that the repair would cost $200 at the contacts expense. the manufacturer was not made aware of the failure and the vehicle was not repaired. the failure mileage was 67,000. | |||
| 02/03/2011 | 67000 | ||
| Tl-the contact owns 2004 kia optima. the contact stated the driver side door was unable to lock from the inside or the outside. the dealer was call who informed the contact it will cost $200 for repairs on the lock mechanism. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 67,000...mw | |||
| 04/22/2011 | 68000 | ||
| Tl* the contact owns a 2004 kia optima. the contact stated that the driver side door would not unlock whether using the keyless entry fob or using the key to manually unlock the door. in order to enter the vehicle, the contact would have to climb through the passenger side door. the contact had not taken the vehicle to the dealer for diagnosis or repairs. the manufacturer was contacted but provided no assistance for the repair. the vehicle was not repaired. the failure mileage was 68,000. | |||
| 04/22/2011 | 68000 | ||
| Tl. the contact owns a 2004 kia optima. the contact stated the driver side door will not unlock with the key-less nor the key itself. the contact has to climb through the passenger side door to get inside the vehicle. the contact has not taken the vehicle to the dealer. the contact called the manufacturer regarding the driver side door lock and the manufacturer has not provided in assistance for the repair. the contact stated this is a known safety issue that the manufacturer knows about but has not issued a recall. the failure mileage was 68,000. jo | |||
| 04/02/2011 | 72000 | ||
| Tl * the contact owns a 2004 kia optima. the contact stated that he was unable to unlock the passenger side doors and the lock would not release. neither the dealer nor the manufacturer was contacted and the vehicle was not repaired. the failure and current mileage was 72,000. | |||
| 04/02/2011 | 72000 | ||
| Tl - the contact owns a 2004 kia optima. the contact stated that he was unable to unlock the passenger side doors. the dealer nor the manufacturer were not contacted . the vehilce was not repaired. the failure and current mileage was 72,000. pm | |||
| 03/21/2011 | 151000 | ||
| Tl* the contact owns a 2004 kia optima. the contact stated that once the vehicle was in motion, all of the doors would lock independently. the contact was able to unlock all doors except the drivers door when the failure occurred. the contact stated that the failure recurred when unlocking the door with the keyless entry fob or manually with the keys. the contact took the vehicle to the dealer and was told that the actuator and the latch for the door would need to be replaced. the vin was unavailable. the failure and current mileage was 151,000. | |||
| 03/21/2011 | 151000 | ||
| Tl- the contact owns 2004 kia optima. the contact stated that once the vehicle is in motion, all the doors lock. the contact stated when they try to unlock the doors, all doors unlock except the driver door. this failure occurs whether you are unlocking the door with the remote or placing the key in the door. the contact took the vehicle to the dealer and was told the actuator and the latch for the door would need to be replaced. the vin was unknown. the failure mileage and current mileages were 151,000.rl | |||
| 03/07/2011 | 71000 | ||
| Tl* the contact owns 2004 kia optima. the contact stated the front driver side door lock failed and once inside the vehicle, the contact was unable to open the door from the interior or exterior of the vehicle. the contact took the vehicle to the dealer and was informed that the lock actuator had failed. the dealer advised that becasue the lock was manufacturered from plastic, it was designed to wear. the failure and current mileage was 71,000. | |||
| 03/07/2011 | 71000 | ||
| Tl- the contact owns 2004 kia optima. the contact stated the front driver side door lock is broken and they cannot get out from inside or outside of the vehicle. the contact took the vehicle to the dealer and was told the lock actuator failed. the dealer also said the lock is plastic and is made to wear out. the failure mileage and current mileages were 71,000.rl | |||
| 12/10/2010 | 46000 | ||
| The drivers door cannot be unlocked in any way.i believe this is a serious safety hazard. the driver cannot easily exit the vehicle. | |||
| 11/22/2010 | |||
| Tl-the contact owns a 2004 kia optima. the vehicle was parked and locked when the contact attempted to exit through the front drivers side door but the door would not open. in order to exit the vehicle the contact was forced to climb over the center console to exit through the front passenger side door. the failure has since recurred whenever the vehicle was locked. the failure has also intermittently occurred when trying to enter the locked vehicle from the front drivers side door. the vehicle was not taken to have the failure diagnosed and was not repaired. the failure and current mileages were unknown. the vin was unavailable. sm. | |||
| 10/10/2010 | 80 | ||
| I was commuting. i gave my car regular oil changes and tune ups. then the engine coils went out. the car would not go over forty. replaced that. heard funny noises coming from the engine. the car was at 70k at this point. the manufacturers warranty said to replace the timing belt at 110k. so i decided to hold off as that probably wasn't the problem and a manufacturer wouldn't lie to me as they are regulated by the government. then i am driving and the car dies in the middle of a busy intersection. i get the car towed. the timing belt is changed and there are half the teeth left on the timing belt. how is the car still running you may ask? it is a magical car and is like the little train that could. then i am driving on a busy scary moutinous highway and the car dies again at a blind corner. no check engine light but there are plenty of cars that want to hit me. the car turns back on. the fear for my life and those around me has subsided for a moment. the car is able to turn back on... somehow. the check engine light stays on. the crank sensor is the problem. the crank sensor was then fixed. this car is a hazard to have on the road. the air bag light has also been on for a year and won't go off. i have had to replace engine coils, door locks, trunk alignments and probably some other things that made me fear for my life. the speedometer also broke and said i was going 0 mph when it was really 80 mph. as of right now the car is running okay. i expect by next october that something will go wrong as that is the month that everything does with this car. | |||
| 11/27/2010 | 116000 | ||
| The driver's side door on my 2004 kia optima locks itself back when i open it. i can't get in or out the car because the door will not open. i went to get in the car and it would not open. i've had to climb across the center console to get in the car. this is a safety issue for me because it hurts my back everytime i have to do this. this is my only form of transportation so i need to have this fixed. did an online search to see what the problem could possibly be and found out that i wasn't the only one with this issue. i feel there needs to be a recall on this vehicle to remedy this issue with so many people complaining about the same thing on the same year,make, and model car. will check back to see what is being done to resolve these issues. if nothing is being done then will seek other avenues to handle this matter. | |||
| 11/19/2010 | 180060 | ||
| The driver side door will not open. it will not unlock from the outside, nor from the inside. i am forced to get into and out of my vehicle through the passenger side and climb over the console. this is the second time this has happened. the first time, in 2006, the dealership in greer, south carolina, said that part of the car was out of warranty. they charged me a little over $300.00 and kept my car for 2 weeks! i had to rent a car and pay for it myself. now, i have this same problem. i have a 5 speed optima. in addition to climbing over the console, i have the stick shift and the emergency brake to climb over as well. this is a safety issue!! should i have an accident, on the passenger side, i will be trapped in my car. i see from the other posts on here, i am not the only one having this problem. i am also sure there are others that are having this safety issue, that have not reported it. when is the nhtsa going to investigate this matter and have a recall issued??? how many of us are going to have to be injured and/or killed because we are trapped in our vehicle due to this? as i mentioned, this is the second time this has happened to my car. perhaps, a class action lawsuit against kia for this safety issue is in order since a recall apparently is not going to happen. sincerely, sherry santana | |||
| 08/28/2010 | 85000 | ||
| I own a 2004 kia optima and i am recently experiencing problems with my drivers side door i am not the only one experiencing these problems because i have done much research on the topic. the drivers side door will not unlock from inside or outside of the vehicle there is something wrong with the locking mechanism. resulting in many people having to crawl through there window or passenger door. if there was ever an emergency where somebody needed to get out of the car immediately they would not be able to which could be incredibly unsafe if the vehicle was ever on fire, submerged in water, or if in a bad accident it would take longer to get the medical attention needed. | |||
| 05/05/2010 | 40000 | ||
| The event that lead to the failure was me simpling locking the door to my 04 kia optima to go into the store. the failure was when i attempted to unlock the door and was forced to climb over the console from the drivers seat. it most often occurs when the doors are locked from inside the vehicle, (power locks). can only unlock vehicle to get in or out through the passenger or rear doors. it's consequences where described above. please keep in mind this is not a new issue with this car. my wife did research on what was wrong. it is a lock mechanism that can only be purchased from the dealer. i have contacted the manufatcturer who could only tell me i would be reimbursed if the ever is a recall. the problem is not yet fixed becuase of my recent neck surgery. to fix the issue you have to remove the door panel. the problem has yet to be fixed because it seems like a safety issue. the vehicle has 40,000 miles on it. how am i suppose to get out of me vehicle in an emergency?????????? or even worse my wife????????????? please help and do some research. | |||
| 04/15/2008 | 60500 | ||
| Tl- the contact owns 2004 kia optima. the contact stated that once the vehicle passed the 60000 mile warranty the locks started to stop working. the contact gets locked in the vehicle and has to climb through the window to get out. the contact had been leaving the doors open, but after a minor accident the doors locked again and will not unlock. the repair shop stated that they could not fix the door locks because it was a manufacturer | |||
| 11/14/2006 | 32000 | ||
| Tl- the contact owns 2004 kia optima. the contact stated that the front driver side door gets stuck and the door will not open. the contact stated that when this happens they have to get out on the passenger side. in november of 2006 the dealer repaired the failure for the contact and now the failure is happening again. the contact stated the failure does not allow you to get in or out of the vehicle. the vin was not available at the time of the complaint. the failure mileage was 32000 and the current mileage was 98000.rl | |||
| 08/25/2010 | 18700 | ||
| Hi there, 2 weeks ago my kia optima lx 2004 driver door got locked out and it is not unlock any more. i called dealer and was told it is not under the warranty and they need to order the parts and i have to pay for it. i understand this. but i found lot of similar complaints about the same make and model and all of those counsumer got the similar kind of response when the contact their dealer. the question is since lot of consumers having the same issues with same make and model why there is no official re-call. since this is known issue with kia optima 2004 why consumer needs to pay if they did not create a good part or model. please advise. | |||
| 08/10/2010 | 80000 | ||
| The driver side door on my 2004 kia optima will not unlock from the inside or from the outside. the power lock system re-locks the door when i attempt to unlock the door. to enter or exit the vehicle, i must climb over the console to the passenger side and use that door. the problem began about 80,000 miles on the car. so far there has been no crisis, but in the event of a fire or submersion in water, it could lead to more harm since exit through the driver side door isn't possible. | |||
| 06/24/2010 | 48015 | ||
| Tl- the contact owns a 2004 kia optima. the contact stated that the driver side front door is locked and cannot be opened from the outside or inside. the contact has to enter the vehicle from the passenger side front door and then crawl over the middle console to get in the driver front seat. the vehicle was taken to a local mechanic and he stated that it was a mechanical failure and not electrical. kia was contacted and they stated the vehicle was out of warranty and the repairs would be made at the owners expense. the failure mileage was 48,015. the current mileage is the same. rd | |||
| 06/10/2010 | 140000 | ||
| 2004 kia optima 140,000 miles. this failure happened without warning. i first noticed when i tried to unlock the driver's side door. the key was hard to turn and the unlock button moved slightly. upon pulling the handle to open the door the lock automatically moved to the locked position and the door would not open. this happened repeatedly. from inside the car, if you manually lock the car or if the automatic locks engage while driving you can not open the driver's side door by any means. the locking mechanism failure causes 3 serious safety issues. 1) prevents the operator from entering the vehicle in an emergency situation 2) the driver can not lock the door for personal security while operating the vehicle because this will permanently lock the occupant inside. 3) the potential that an occupant would be locked inside the vehicle during an emergency and prevented from escaping the vehicle. from the number of complaints about this for kia vehicles this will eventually lead to a serious injury or a fatality if this issue is not escalated to a full recall of the locking mechanism. this should be an immediate recall for models including but not limited to 2001-2005. | |||
| 06/09/2010 | 94000 | ||
| Driver door will not unlock with the key, using the inside handle or electric lock control. the door constantly relocks when you try to unlock with the key or the toggle lever inside the car. it will not open in case of an accident. even tried to disable the electric lock by removing the fuse. the electric doors did not work but the door did relock when i tried to open with a key (must be on another circuit - maybe security). large number of identical complaints on the internet. this is a safety issue. | |||
| 04/06/2009 | 82 | ||
| The door lock to the 2004 kia optima have defects that the manufacturer should warranty. hey go bad from 40 miles all the way beyond also the seat belts do not recoil when taken off the body | |||
| 04/08/2010 | 95267 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). to whom it may concern, drivers side car door won't unlock. has been replaced and serviced many times. now it is out of warranty. i've done research and found that several people have had the same problem. obviously if you can't get in and out of the drivers door (from the inside or outside of the vehicle) it is a safety issue. please let me know your findings. thank you for your cooperation in looking into this matter! i look forward to working with you to resolve this issue. i understand it is the locking mechanism that needs to be replaced, but how many times does it have to be replaced before it is fixed--that is the question. [xxx] *tr | |||
| 12/15/2009 | 1 | ||
| In july 2008 the left front door latch mechanism malfunctioned on my 2004 kia optima. this malfunction made it unable to be unlocked. as the locking function of this mechanism works by moving the latch opening lever out of position, this malfunction makes it impossible for the occupant to open the door from inside. this presents a hazard to the occupant in case of crash or fire. the latch was replaced with a replacement unit. in dec 2009, the replacement latch malfunctioned and has exhibited the same characteristic problems. i have not had the $ to replace it again. a quick internet search has revealed that this problem is shared by many kia and hyundai owners. i hope my wife and kids are never in a crash and cannot exit the car. *tr | |||
| 11/08/2009 | 39000 | 1 | |
| My car doors do not open either inside or outside. this problem started with my front passenger side door and now is affecting my drivers side door. the problem appears to be electrical and will happens randomly. the pass. door is now 100% affected and the drivers side just started today. so the end result is i am locked inside my car unless i crawl through the window. i googled this problem online and apparently this problem is rampant. i called kia customer service and they said that there is not a recall and because my car is a 2004 (with only 39,000 miles) they will not cover it. i told him how dangerous this type of problem was and he really didnt seem to care. ii asked him who issues recalls and he said it was your organization, when i said that i would call you to try and get a recall he then said well you could bring it into kia and see what they find, although no gaurantee i would get it paid for by them even though it has happened to many kia cars. i then told him i would be contacting your organization and he didnt seem to happy. * when my passenger door started with this problem approx. 2 months ago i called the local dealer and they said that there was nothing they could do for me. i should add that the nearest kia dealer is approx. 2.5 hours one way away from me. *cn | |||
| 11/14/2009 | 64125 | 1 | |
| The driver door failed to open by using the keyless entry or manually. you have to climb over the passenger seat to get into or out of the driver's seat. the driver's door will not even open using the handle from the inside of the car. there is not a choice of not having it fixed or not. you don't have the option of not using the keyless entry since the door will not work manually. kia does not have this under warranty so you are forced to replaced both the latch and the actuator. the car had to taken to a kia dealer to be serviced unless climbing over the passenger seat was the way you would choose to enter and exit the car. *tr | |||
| 09/28/2009 | 152000 | 1 | |
| The front door lock on our 2004 kia optima will not unlock, you cannot unlock it from inside or outside of the car, and the door will not open; therefore, you must climb to the otherside of the car to exit or climb out through the window, which i believe creates a safety hazard in the event of an accident. noone would be able to remove you from the car in the event of serious injury, fire or a water rescue. the local kia dealership shop told us that it was a faulty door lock actuator and a common problem, but did not open the door for us. they estimated the cost to repair at $200 plus labor. if this is a common problem, then there should be a recall on this car, especially due to the unsafe nature in the event of an accident. *tr | |||
| 01/31/2009 | 1 | ||
| Driver side door won't unlock. went through a period when it would lock/unlock normally, then periodically we had to unlock with key and pulling door handle at same time, now the door will not unlock at all. *tr | |||
| 06/11/2004 | 19195 | 4 | |
| Tl*the contact owns a 2004 kia optima. in june of 2004, the exterior lighting failed while driving at an unknown speed. in addition, the driver's side door would not lock and the check engine light consistently illuminated. the contact took the vehicle to the dealer and the exterior lighting was repaired; however, the door was not because it was not under warranty. after the repair was made, the exterior lighting continued to fail as well as the other issues. she took the vehicle back to the dealer approximately four times to repair the same failures, but the issues kept persisting. the vehicle has not been repaired since. the current mileage was 93,000 and failure mileage was 19,195. updated 10/05/08 *cn the headlights and brake lights were replaced several times. the dimmre switch also failed. updated 11/06/08. *jb | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 07/07/2012 | 71634 | ||
| Tl* the contact owns a 2004 kia optima. the contact stated the drivers side front door failed to open from both the outside and inside of the vehicle. the vehicle was taken to a private mechanic who confirmed the door latch needed to be replaced. the manufacturer was not contacted regarding the defect. the vehicle was not repaired. the failure and current mileages was 71,634. | |||
| 05/16/2010 | 35000 | ||
| Tl*the contact owns a 2004 kia optima. the contact stated that the front driver's door would not open from the inside or outside of the vehicle. the vehicle was taken to an independent repair shop where the contact was informed they were unaware of a remedy that would correct the failure. the failure and current mileages were 35,000. | |||
| 05/24/2009 | 95000 | ||
| Tl*the contact owns a 2004 kia optima. when entering the vehicle with the remote access, the vehicle failed to unlock. the contact proceeded to open the front driver's side door with the key, but the vehicle still would not unlock. she heard the locks clicking in an attempt to open, but the door would not unlatch. the contact was unable to enter the driver's side door with the key or remote entry. she was finally able to enter the vehicle by maneuvering the lock. the contact is unable to lock the vehicle because it may not open again or she could become locked inside. she called the dealer and was informed that it would cost $300 to inspect and repair the vehicle. the manufacturer stated that no compensation would be provided because the warranty was expired. the vehicle has not been repaired. the failure mileage was 95,000 and current mileage was 97,000. | |||
| 10/28/2007 | 1 | 05/07/2004 | |
| Drivers door latch will not open up. *tr | |||
| 04/02/2007 | 100000 | 2 | 04/01/2007 |
| Tl*the contact owns a 2004 kia optima. the contact stated that when she used the key to unlock the doors, only the rear doors unlocked. the front doors also failed to unlock from inside the vehicle. she had to climb in the vehicle from the backseat. the vin was unknown. the current mileage was 109,000 and failure mileage was 100,000. the consumer stated the vehicle will not unlock and have been locked out of the vehicle numerous times. the consumer further stated this is a safety issue and had to leave doors unlocked for fear of being locked out of the vehicle. updated 08/29/07 *tr | |||