Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 07/15/2010 | 33000 | ||
| Tl- the contact owns a 2007 kia optima. while driving approximately 55 mph, the front driver side sun visor fell, obstructing the driver's vision of the roadway. the manufacturer was made aware of the failure and stated that they would cover the replacement of the sun visor under warranty. the vehicle was taken to the dealer for repairs however, the failure recurred shortly after the vehicle was repaired. the vehicle was not repaired a second time for the failure. the approximate failure mileage was 33,000. kmj | |||
| 07/15/2010 | 33000 | ||
| Tl- the contact owns a 2007 kia optima. while driving at approximately 55 mph the front drivers side sun visor fell obstructing the drivers vision. the manufacturer was made aware of the failure and stated they would cover the replacement of the sun visor under warranty. the vehicle was taken to the dealer for the repair. after the repair the failure occurred a second time. the vehicle was not repaired. the approximate failure mileage was 33,000. da | |||
| 01/13/2011 | 59000 | ||
| Tl- the contact owns a 2007 kia optima. the contact stated that both passenger and driver side sun visors would fall from their housing sporadically. the vehicle was taken to the dealer where the contact was informed that the sun visors would need to be replaced. the vehicle was not repaired. the current mileage was 70,000 and the failure mileage was 59,000. kmj | |||
| 01/13/2011 | 59000 | ||
| Tl- the contact owns a 2007 kia optima. whenever driving the vehicle the contact noticed that both passenger and driver side sunvisors would fall into view. the vehicle was taken to the dealer where the contact was informed that the sunvisors would need to be replaced. the vehicle has not been repaired. the current mileage was 70,000 and the failure mileage was 59,000. bml | |||
| 06/01/2011 | 80000 | ||
| Drivers side sun visor will not stay up or position ... should be warranty issue even @ 80,000 miles. no excess use or abuse. just normal everyday use! | |||
| 06/18/2011 | 60000 | ||
| My 2007 kia optima driver and passenger visors do not work. this is very dangerous since they are in my view of driving. i have seen other complaints about this problem. the dealer wont do anything about it since it has not been recalled. i will never do business with grand kia in northglenn colorado ever again. | |||
| 08/17/2011 | 74102 | ||
| Driver side sun visor broke and will not stay in the up position, therefore it hangs in my view when driving. i've looked online and have other owners that have had this complaint. how many complaint do you have to have to fix this problem? does someone have to get hurt ? | |||
| 07/22/2011 | 84250 | ||
| Driver side sun visor broke and will not stay in the stored position, therefore it hangs in my view when driving. i have tried to secure with velco for the time being, but it does not hold. the passanger sun visor has also broke and will not stay in the stored position and therefore blocks my view at stop signs and while looking in the passanger mirror when changing lanes | |||
| 06/20/2008 | 40000 | ||
| My 2007 kia optima has had both sun visors break making them unable to remain in the upward position. initially the driver side visor broke and several months later the passenger side broke. it made it difficult to see traffic lights when stopped at an intersection so i held them up with straps. now i cant use them to block the sun. i would replace them but they are expensive and i feel that this problem should not have occurred because they were used normally, i do not atttach anything to the visors and they were usually up. additionally when i sit in the passenger front seat the airbag light comes on indicating that the passenger airbag is off. this is supposed to only happen when there is no occupant in the seat. im not sure why but it only seems to happen when i am in the seat. i wear my seatbelt and sit normally in the chair. this has happened since the car was bought used in 2008. | |||
| 08/04/2010 | 45000 | ||
| How many consumers have to complain about the air bags in 2007 kia optima (mostly passenger) before a recall is issued. this is a dangerous situation. i've already brought my vehicle to dealer during warranty period and they could not duplicate problem. what is the point of airbags if they don't deploy when needed? someone, if not already, will be seriously hurt or killed. there are numerous complaints about the airbags, and those are just the ones that consumers took the time to report. what about the visors with the defective internal piece that shatters and leaves the visors in a hanging position. this is dangerous!! these issues have been going on since the vehicle was manufactured and no recall was ever issued. again, these are severe saftey issues. what does it take and how many complaints and injuries does it take to have a manufacturer correct a safety issue? | |||
| 08/04/2010 | 67000 | ||
| Passenger air bag does not activate when passenger is in seat. brought in to dealer, while still under warranty, could not find anything wrong. passenger visor broke and hangs in line of vision. researched and found this to be a common problem with this vehicle on both visors. there is a defective piece used in the arm of visor that shatters. this is a very dangerous problem, as the visor will not stay in upright position and drops down into line of vision. both of these issues are a common complaint of this vehicle. vehicle is no longer under warranty, therefore, can't afford to repair defective visor that should have been redesigned with stronger parts. | |||
| 08/04/2010 | 45000 | ||
| How many consumers have to complain about the air bags in 2007 kia optima (mostly passenger) before a recall is issued. this is a dangerous situation. i've already brought my vehicle to dealer during warranty period and they could not duplicate problem. what is the point of airbags if they don't deploy when needed? someone, if not already, will be seriously hurt or killed. there are numerous complaints about the airbags, and those are just the ones that consumers took the time to report. what about the visors with the defective internal piece that shatters and leaves the visors in a hanging position. this is dangerous!! these issues have been going on since the vehicle was manufactured and no recall was ever issued. again, these are severe saftey issues. what does it take and how many complaints and injuries does it take to have a manufacturer correct a safety issue? | |||
| 08/04/2010 | 67000 | ||
| Passenger air bag does not activate when passenger is in seat. brought in to dealer, while still under warranty, could not find anything wrong. passenger visor broke and hangs in line of vision. researched and found this to be a common problem with this vehicle on both visors. there is a defective piece used in the arm of visor that shatters. this is a very dangerous problem, as the visor will not stay in upright position and drops down into line of vision. both of these issues are a common complaint of this vehicle. vehicle is no longer under warranty, therefore, can't afford to repair defective visor that should have been redesigned with stronger parts. | |||
| 01/27/2009 | 21000 | ||
| Tl*the contact owns a 2007 kia optima. on january 27, 2009, the windshield wipers suddenly stopped working while driving 10 mph in the snow. the dealer stated that the motor, wiper links, and wiper ball joint failed. the dealer replaced the motor under warranty, but wanted to charge $100.83 to replace the ball joint and wiper link because they were not included in the warranty. the contact feels that the failure was caused by a defect and all the parts should be covered by the manufacturer. she will file a report with the manufacturer. the current and failure mileages were 21,000. | |||
| VISIBILITY/WIPER | |||
| 02/01/2013 | 37475 | 1 | |
| The driver's side sun visor contains a defective component and doesn't remain in a locked position. when i try to move it to the locked position against the ceiling, it falls down into clear sight. this is great when the sun is in your eyes, but not during all other times. it severely decreases vision while driving. there are hundreds of complaints on the web and kia should be aware of the issue, but they have offered no resolution or recall for their defective sun visor. *tr | |||
| 02/01/2013 | 37475 | ||
| The driver's side sun visor contains a defective component and doesn't remain in a locked position. when i try to move it to the locked position against the ceiling, it falls down into clear sight. this is great when the sun is in your eyes, but not during all other times. it severely decreases vision while driving. there are hundreds of complaints on the web and kia should be aware of the issue, but they have offered no resolution or recall for their defective sun visor. | |||
| 10/19/2012 | 83000 | 1 | |
| Kia is fully aware of a problem with their sun visors. a quick google search will turn up thousands of cases. the visor components break causing them to hang loose, obstructing vision. this is a safety hazard. the defect has existed for a long time (my wife?s 2003 sorrento experienced the issue in 2004) and it continues today. my 2007 optima has both visors hanging presently. there is no recall on these visors, and the cost to repair them is 100-200 each. *tr | |||
| 10/19/2012 | 83000 | ||
| Kia is fully aware of a problem with their sun visors. a quick google search will turn up thousands of cases. the visor components break causing them to hang loose, obstructing vision. this is a safety hazard. the defect has existed for a long time (my wife | |||
| 10/22/2012 | 60300 | 1 | |
| The driver's side sun visor will no longer stay in the upright position. i droop about half way down obscuring vision. must be held up by hand. *tr | |||
| 10/22/2012 | 60300 | ||
| The driver's side sun visor will no longer stay in the upright position. i droop about half way down obscuring vision. must be held up by hand. | |||
| 09/10/2012 | 65000 | 1 | |
| Sunvisors both will not stay up. *tr | |||
| 09/10/2012 | 65000 | ||
| Sunvisors both will not stay up | |||
| 04/08/2010 | 35000 | 1 | |
| My 2007 kia optima has had both sun visors break making them unable to remain in the upward position. initially the passenger side visor broke and several months later the driver side broke. it made it difficult to see traffic lights when stopped at an intersection so i held them up with the extended visor in the visor. i would replace them but they are expensive and i feel that this problem should not have occurred because they were used normally, i do not attach anything to the visors and they were usually up. i have read many complaints on this issue and do not understand why there has not been a recall on the visors. this is a matter of safety in my opinion. *tr | |||
| 04/08/2010 | 35000 | ||
| My 2007 kia optima has had both sun visors break making them unable to remain in the upward position. initially the passenger side visor broke and several months later the driver side broke. it made it difficult to see traffic lights when stopped at an intersection so i held them up with the extended visor in the visor. i would replace them but they are expensive and i feel that this problem should not have occurred because they were used normally, i do not attach anything to the visors and they were usually up. i have read many complaints on this issue and do not understand why there has not been a recall on the visors. this is a matter of safety in my opinion. | |||