Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
07/21/20121
 The rear passenger seat belt was jammed. i pulled it a few times and it became unjammed and i fastened the safety belt around my 4 year old child. approximately 3-5 minutes later as i was driving i smelled smoke. i started checking the control panel and turned off the a/c and radio and rolled down the windows. the smoke stopped so i continued to drive about a mile and stopped the car in a parking lot. i was there approximately 4 minutes when i smelled smoke and turned my head to the rear of the vehicle towards my child. my child screamed for me the same moment i was turning my head and there were flames melting the plastic casing around the seat belt cover. the flames almost reached her head. i frantically got in the back seat and removed the safety belt and pulled her from the car to safety. the entire interior of the car was burned from the fire. there were no burn injuries due to the fact that i was stopped and able to remove myself and my child before the flames engulfed my car. *tr
07/21/2012
 The rear passenger seat belt was jammed. i pulled it a few times and it became unjammed and i fastened the safety belt around my 4 year old child. approximately 3-5 minutes later as i was driving i smelled smoke. i started checking the control panel and turned off the a/c and radio and rolled down the windows. the smoke stopped so i continued to drive about a mile and stopped the car in a parking lot. i was there appoximately 4 minutes when i smelled smoke and turned my head to the rear of the vehicle towards my child. my child screamed for me the same moment i was turning my head and there were flames melting the plastic casing around the seat belt cover. the flames almost reached her head. i frantically got in the back seat and removed the safety belt and pulled her from the car to safety. the entire interior of the car was burned from the fire. there were no burn injuries due to the fact that i was stopped and able to remove myself and my child before the flames engulfed my car.
06/02/201280000
 We were hit in the passenger side and the entire side of the car was crushed and none of the air bags ever deployed and the passenger side seat belt did not lock. i had reported the fact that when someone was sitting in the passenger seat that the airbag light was not cominhg on to the car dealership that i purchased the car from but they just made excuses that the person sitting in the seat was not heavy enough even though they weiged over 150lbs.
11/26/200814951
 Tl-the contact owns a 2007 kia optima. while the vehicle was parked, the seat belt light came on with a passenger in the front seat. the vehicle was taken to the dealer on december 10,2008. the dealer was unable to duplicate the problem. the failure was ongoing and the vehicle was taken back to the dealer six additional times. she stated at times the seat belt light would come on while driving and they would have to stop, pull over and restart the vehicle in order for it to restart the seat belt light. finally on june 25, 2010 the district parts and service manager performed a diagnostic a new seat bottom was reprogrammed for the front passenger seat. the failure mileage was 14,851 and the current mileage was 23,013. vwb