Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
02/01/2013160000
 In the past month i have noticed when coming to a stop and applying the brakes on my 2009 kia optima that the car jerks like it doesn't want to stop. i have had my brake pads checked and they are fine. i have however noticed that when i'm coming to a stop and put the car in neutral i stop fine with no jerking. i have taken it to a transmission shop and they have said that their is no problems there and have also called the local kia dealership to have the problem looked at but they stated that if its something not covered under warranty i have to pay $100 just for them looking at the vehicle regardless if they find the problem or not. i have searched the internet and have seen similar problems with this particular car but no information on what is causing the issue.
12/19/201240000
 Tl- the contact owns a 2009 kia optima .the contact stated that while driving 20 mph, the vehicle was coasted and once the speed fell below 20 mph, the vehicle jerked violently. the vehicle was taken to the dealer for inspection and they stated that the computer and transmission needed to be reset. the vehicle was repaired but the failure recurred. the manufacturer was not notified. the failure mileage was 40,000. the vin was unavailable. mah
12/19/201240000
 Tl-the contact owns a 2009 kia optima .the contact stated that while driving 20 mph, she would coast the vehicle and once it got below 20 mph the vehicle jerked hard. the vehicle was taken to the dealer for inspection and they stated that the needed to reset the computer and transmission. the vehicle was repaired but the failure recurred. the manufacturer was not notified. the failure mileage was 40,000. the vin was unavailable. ap
03/01/201232553
 Tl-the contact owns a 2009 kia optima. the contact stated that the vehicle was taken to dealer for a gear shifting failure that while at a stop the vehicle down shifted with extreme force. the dealer reprogrammed the transmission computer and the gear shifter failure was corrected; however the computer reprogramming affected the vehicle acceleration. the vehicle loses acceleration after the brake pedal was released and the engine to engaged idle mode. the vehicle was taken back to the dealer test drove the vehicle the failure duplicated, but was unable to correct the failure the vehicle was not repaired. the manufacture was made aware of the failure. the approximate failure mileage was 32,553 and the current mileage was 43,240. li
03/01/201154000
 Tl* the contact owns a 2009 kia optima. while driving approximately 25 mph and applying the brakes, the vehicle jerked forward with extreme force. the vehicle was taken to the dealer for diagnostic. the technician stated that the computer would need to have a re-learn procedure performed. after the procedure, the failure continued and was taken back to the dealer where the transmission fluid was replaced. the failure continued and was taken to the dealer a third time. the technicians stated that the transmission would have to be replaced. the transmission was also replaced but to no avail. the approximate failure mileage was 54,000.
03/01/201154000
 Tl- the contact owns a 2009 kia optima. while driving approximately 25 mph and applying the brakes, the vehicle jerked forward with extreme force. the vehicle was taken to the dealer for diagnostic. the technician stated that the computer would need to have a re-learn procedure performed. after the procedure, the failure continued and was taken back to the dealer where the transmission fluid was replaced. the failure continued and was taken to the dealer a third time. the technicians stated that the transmission would have to be replaced. the transmission was also replaced but to no avail. the approximate failure mileage was 54,000. kmj
03/01/201154000
 Tl- the contact owns a 2009 kia optima. while driving at approximately 25 mph and depressing the brake pedal the vehicle jerked forward with extreme force. the vehicle was taken to the dealer for diagnostic. the technician stated the computer would have to have a relearn procedure performed. after the procedure the failure continued and was taken back to the dealer where the transmission fluid was replaced. the failure continued and was taken to the dealer a third time. the technicians stated the transmission would have to be replaced. after the transmission was replaced the failure continued. the vehicle was not repaired. the approximate failure mileage was 54,000. ds
11/21/201132800
 When driving car is ok, but when you slow down to around 20 mph the car jerks , but after car i driven for around 10-15 miles it doesnt do it
POWER TRAIN - AUTOMATIC TRANSMISSION
01/14/201016000
 I have a 2009 kia optima lx when i go to brake around 20 mph it feels like the car is downshifting hard causing me to jerk in the seat. it does this all the time i do feel this is the transmission and i am taking it to the dealer to be serviced
12/31/201015000
 2009 kia optima lx/ex sedan 4 door transmission 15,000 miles extreme hard down shift when slowing to a stop from second to first., almost like it throws the car into park, enough that it could throw you into windshield if not wearing a seatbelt. the dealer can not find the problem, it only happens 20% of the time on ice and slick roads it can cause you to lose control of the vehicle. this has happened to me several times
02/18/2010120001
 Bought a kia optima a few months ago and recently it has developed a dangerous shifting pattern when down shifting from 2nd to 1st about 20mph it jerks the !@#$%