Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
TSB-03909/01/201210047999Kia: bulletin is providing cautionary information on installation of when bolt holes of rear upper arm are not properly aligned with subframe, and bolt may become loose. model 2011-2013 optima. *pe12/10/2012
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
TSB-02611/01/201110042560Kia: procedure information is provided regarding the improved version of the hpcu (hybrid power control unit) input connector and a/c output connector which is being replaced on some vehicles. *pe12/16/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
04/15/20111050
 On 04/15/2011 our 2011 kia optima was damaged by mice eating wires in the engine compartment. we need an engine harness replaced. dealer told us that the part is not in the us. they also tell us that they don't know when it will be found. on 5/3/2011 we were told that it might be available on 6/112011. this car has approx. 1050 miles. the service manager at the dealer has been great in keeping us updated. our problem is with the lax attitude i received from kia cs, and the parts manager of the region from nj that called me and told me that we just have to wait. while we make out monthly lease payments to kia. how is that a company can have no parts to repair a brand new vehicle and still make money from us?