Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 10/01/2011 | 11 | ||
| The owners manual, section 3, page 8 describes the forward and backward adjustment of the headrests in the 2011 kia optima. the head rests do not adjust as described in the manual. kia customer service explains this as a typographical error. the problem is that the head rest is designed so that it thrusts dramatically forward. if the seat is sitting upright one must tilt ones head forward to accommodate the head rest or the seat must be leaned backward such that an individual who is 5' 2 tall can not see out the front of the vehicle. | |||