Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - FRAME AND MEMBERS
TSB-03909/01/201210047999Kia: bulletin is providing cautionary information on installation of when bolt holes of rear upper arm are not properly aligned with subframe, and bolt may become loose. model 2011-2013 optima. *pe12/10/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE - BODY
05/05/201250001
 I was sitting in a turn lane, to turn left. there were two lanes to my right for traffic. i was waiting for a car coming from the opposite direction. i happened to look in my rear view mirror and it was completely taken up by this red object, which happened to be a car. immediately i felt a terrible shock and my car was lifted up in the rear and the front end pointed at the road. this car drove me approximately 40 yds. up the road. the air bags did not deploy...none of them and there was $12,000 worth of damage done to my car. i still have lower back pain and severe cramps on the left side of neck and head. of course the driver was dui, no license, no insurance and left the scene of the accident. on 10/22/12 my wife had driven home from florida to tn. she turned on a street heading up a hill toward our home. she was going approximately 25 miles per hour, when an older grey truck coming down the hill crowded her off the road. she swerved to her right and hit a 700 lb. mailbox(cement & bricks) this accident tore the ride side front end back by 4 feet, also buckling the hood and popping rivets in the motor. the air bags again failed to deploy. there has to be something wrong with the 2011 kia optima's air bags. she bloodied her nose and had a gash in her right wrist. there4 is absolutely no sense of having air bags when they don't do as they supposed to. this must be explored and the reason found! thank you for your time and consideration in this matter. *tr
05/05/20125000
 I was sitting in a turn lane, to turn left. there were two lanes to my right for traffic. i was waiting for a car coming from the opposite direction. i happened to look in my rear view mirror and it was completely taken up by this red object, which happened to be a car.immediately i felt a terrible shock and my car was lifted up in the rear and the front end pointed at the road. this car drove me approximately 40 yds. up the road. the air bags did not deploy...none of them and there was $12,000 worth of damage done to my car. i still have lower back pain and severe cramps on the left side of neck and head. of course the driver was dui, no license, no insurance and left the scene of the accident. on 10/22/12 my wife had driven home from florida to tn. she turned on a street heading up a hill toward our home. she was going approximately 25 miles per hour, when an older gtrey truck coming down the hill crowded her off the road. she swerved to her right and hit a 700 lb. mailbox(cement & bricks) this accident tore the ride side front end back by 4 feet, also buckling the hood and poppong rivets in the motor. the air bags again failed to deploy. there has to be something wrong with the 2011 kia optima's air bags. she bloodied her nose and had a gash in her right wrist. there4 is absolutely no sense of having air bags when they don't do as they they supposed to. this must be explored and the reason found! thank you for your time and consideration in this matter.
09/10/20115200
 Tl- the contact owns a 2011 kia optima. the contact stated that after a storm her vehicle was flooded. the vehicle was taken to the dealer who stated that there were vents on the bottom of the vehicle which were designed to let water out but since it was sitting in the water it seeped into the vehicle. the manufacturer was notified of the failure but did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 5,200. rvk
09/10/20115200
 Tl - the contact owns a 2011 kia optima. the contact stated that after a storm her vehicle was flooded. the vehicle was taken to the dealer who stated that the vehicle had vents on the bottom which was design to let water out but since it was seating in water, the water seep in. the manufacturer was made aware of the failure who did not offered any assistance. the vehicle was not repaired. the failure and current mileage was 5,200. pm