Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - FRONT - MACPHERSON STRUT | |||||
| TSB-034 | 10/01/2011 | 10042592 | Kia: on some vehicles that may be sensitive to road conditions and exhibit drifting from right to left, information has been provided for diagnosis and repair of condition. *pe | 12/20/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 06/15/2012 | 9000 | 7 | |
| We bought our car last year , 5 months after we got the car , when i was driving it the vehicle dynamic control (vdc) light turn on and the car shaking very bad and we can not handle the car right and the brake its not working well, its very very scary. the only thing that we can do we turn the vdc light off, its gonna be ok for couple days , and again it happens. after that i took the car to fairfax kia in virginia they didn't believe me and they said when they test drive the car it didn't happened to them, so it happens for me almost 7 times and every time they when i took it back to the service they said the same thing. i have no idea what should i do, somebody needs to fix this problem, if something happened to me what should i do? kia motor in responsible for that. *tr | |||
| 06/15/2012 | 9000 | ||
| We bought our car last year , 5 months after we got the car , when i was driving it the vehicle dynamic control (vdc) light turn on and the car shaking very bad and we can not handle the car right and the break its not working well, its very very scary. the only thing that we can do we turn the vdc light off, its gonna be ok for couple days , and again it happens. after that i took the car to fairfax kia in virgina the didn't believe me and they said when they test drive the car it didn't happened to them, so it happens for me almost 7 times and every time they when i took it back to the service they said the same thing. i have no idea what should i do, somebody needs to fix this problem, if something happened to me what should i do? kia motor in responsible for that. | |||
| 11/01/2011 | 15700 | ||
| First noticed abnormal tire ware on the outside edge of the front right tire, took to dealership. was told that the vehicle was out of the adjustment period. so i had to pay for an alignment. received the spec sheets after. the alignment was out .15 degrees rf, .01 degrees lf, .19 degrees lr, .13 degrees rr. vehicle was set back to factory settings, and dealership blamed the mis alignment on michigan roads. car was set to have the alignment checked 1500 miles later or 30 days. 2nd time in the shop for alignment check and was out . 09 degrees lf, .11 degrees rf, .02 degrees lr, .04 degrees rr. dealership set the alignment back to factory specs. car again was set 30 days later or 1500 miles for another alignment check and was out once again. .21 degrees lf, .13 degrees rf, .26 degrees lr, .02 degrees rr. at this time the mileage was 22300. after the 3rd time to the dealer and taking their advice to give them the chance to fix the problem. in the end , the dealer said that there was nothing wrong with the car, yet every time it was there the alignment had to be adjusted and put back to factory settings. as you can see by the number of degree changes, more than .05 degrees is astronomical when it comes to toe settings on any car. this car has a 100,000 mile warranty, yet kia, nor the dealership is standing behind the product, they manufacture or sell! | |||
| 06/15/2012 | 9000 | ||
| We bought our car last year , 5 months after we got the car , when i was driving it the vehicle dynamic control (vdc) light turn on and the car shaking very bad and we can not handle the car right and the break its not working well, its very very scary. the only thing that we can do we turn the vdc light off, its gonna be ok for couple days , and again it happens. after that i took the car to fairfax kia in virgina the didn't believe me and they said when they test drive the car it didn't happened to them, so it happens for me almost 7 times and every time they when i took it back to the service they said the same thing. i have no idea what should i do, somebody needs to fix this problem, if something happened to me what should i do? kia motor in responsible for that. | |||
| 11/01/2011 | 15700 | ||
| First noticed abnormal tire ware on the outside edge of the front right tire, took to dealership. was told that the vehicle was out of the adjustment period. so i had to pay for an alignment. received the spec sheets after. the alignment was out .15 degrees rf, .01 degrees lf, .19 degrees lr, .13 degrees rr. vehicle was set back to factory settings, and dealership blamed the mis alignment on michigan roads. car was set to have the alignment checked 1500 miles later or 30 days. 2nd time in the shop for alignment check and was out . 09 degrees lf, .11 degrees rf, .02 degrees lr, .04 degrees rr. dealership set the alignment back to factory specs. car again was set 30 days later or 1500 miles for another alignment check and was out once again. .21 degrees lf, .13 degrees rf, .26 degrees lr, .02 degrees rr. at this time the mileage was 22300. after the 3rd time to the dealer and taking their advice to give them the chance to fix the problem. in the end , the dealer said that there was nothing wrong with the car, yet every time it was there the alignment had to be adjusted and put back to factory settings. as you can see by the number of degree changes, more than .05 degrees is astronomical when it comes to toe settings on any car. this car has a 100,000 mile warranty, yet kia, nor the dealership is standing behind the product, they manufacture or sell! | |||
| 05/01/2011 | 500 | ||
| Tl* the contact owns a 2011 kia optima. the contact stated that the vehicle would veer towards the left while driving at various speeds. the vehicle was taken to an authorized dealer on numerous occasions and a camber kit was installed on the suspension but the failure continued. the manufacturer was made aware of the failure and a complaint was filed. the failure mileage was 500. | |||
| 05/01/2011 | 500 | ||
| Tl-the contact owns a 2011 kia optima. the contact stated that the vehicle would veer towards the left while driving at various speeds. the vehicle was taken to an authorized dealer on numerous occasions and a camber kit was installed on the suspension but the failure continued. the manufacturer was made aware of the failure and a complaint was filed. the failure mileage was 500. kmj | |||
| 09/02/2011 | |||
| I purchased my optima sx turbo with less than 50 miles on it. i got the turbo with 274 hp because it was the closest i could get to a hot rod with four doors. i have send this information to kia in hopes of resolution. the car's acceleration is fantastic, expecially from 40-50 with gas peddle floored. here is the problem. the front end rises and the weight shift makes the car feel like you are about to pull a wheelie. at this point i question the traction of the front tires. it cannot be the same as with no severe acceleration. this takes away the reason i bought the car with this specific engine. also think about this scenerio. a family is driving this car on the highway in the rain. they want to pass an 18 wheeler going up a grade. acceleration is increased and with weight shifted back off the front wheels, they crash. the car needs either stiffer suspension or ability to change the suspension. when i floor it, the weight ratios over all wheels must not change. | |||
| 10/01/2011 | 1 | ||
| 2011 kia optima. consumer states problems with vehicle steering *tgw the consumer stated the steering would often veer to the left and then to the right. *jb | |||
| 09/02/2011 | |||
| I purchased my optima sx turbo with less than 50 miles on it. i got the turbo with 274 hp because it was the closest i could get to a hot rod with four doors. i have send this information to kia in hopes of resolution. the car's acceleration is fantastic, expecially from 40-50 with gas peddle floored. here is the problem. the front end rises and the weight shift makes the car feel like you are about to pull a wheelie. at this point i question the traction of the front tires. it cannot be the same as with no severe acceleration. this takes away the reason i bought the car with this specific engine. also think about this scenerio. a family is driving this car on the highway in the rain. they want to pass an 18 wheeler going up a grade. acceleration is increased and with weight shifted back off the front wheels, they crash. the car needs either stiffer suspension or ability to change the suspension. when i floor it, the weight ratios over all wheels must not change. | |||
| 10/01/2011 | 1 | ||
| 2011 kia optima. consumer states problems with vehicle steering *tgw the consumer stated the steering would often veer to the left and then to the right. *jb | |||
| 07/27/2011 | 4100 | ||
| Tl- the contact owns a 2011 kia forte. while driving 40 mph, the contact stated that the electronic stability control function light illuminated when she heard a loud noise, causing the vehicle to decrease speed since the brakes are applied when the function was activated. the dealer had not been notified. the manufacturer was aware of the failure. the vehicle was not inspected or repaired. the current and failure mileages were 4,100. the vin was unavailable. bw | |||