Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 01/08/2012 | 21000 | 1 | |
| The vehicle drifts left and right constantly and substantially, we have taken it to the dealer more times than i can count. same conclusion every time. adjusted, and vehicle is within specifications. they have not and refuse to acknowledge there is a serious issue. as of january 8th 2013, over one year since purchasing the problem, it still exists. we recently was in a minor accident because of this problem. on a tight road with little or no room for waiver, we struck another vehicles mirror with ours at 70mph. luckily there was only superficial damage besides both of us deciding we are not driving this car again due to the safety of our children and ourselves. we are currently pursuing a lemon claim on the vehicle. bale kia and crain kia both have told us the same thing, could not duplicate and vehicle is within specifications, tsb #032. according to them they are assuming we are making this up. along with the 30+ other complaints found on here. *tr | |||
| 01/08/2012 | 21000 | ||
| The vehicle drifts left and right constantly and substantially, we have taken it to the dealer more times than i can count. same conclusion every time. adjusted, and vehicle is within specifications. they have not and refuse to acknowledge there is a serious issue. as of january 8th 2013, over one year since purchasing the problem, it still exists. we recently was in a minor accident because of this problem. on a tight road with little or no room for waiver, we struck another vehicles mirror with ours at 70mph. luckily there was only superficial damage besides both of us deciding we are not driving this car again due to the safety of our children and ourselves. we are currently pursuing a lemon claim on the vehicle. bale kia and crain kia both have told us the same thing, could not duplicate and vehicle is within specifications, tsb #032. according to them they are assuming we are making this up. along with the 30+ other complaints found on here. | |||
| 05/10/2012 | 120 | 1 | |
| I bought this kia optima sx in may 2012 because it's a beautiful car, basically with no hesitation. my first day driving it, i thought the steering felt a little different, tight, and pulled to the left and right and very hard to keep it going straight. i thought to myself, well it's a brand new car and has to be broken in a little maybe. about 500 miles in, problem didn't go away, took it to the dealer, they inspected the alignment, said alignment was ok, but the psi in tires was a little off and that it should fix the issue. nothing has changed. week later i took it in again. was told everything is up to spec, and was told i am the first person to report this kind of issue with the car. i go home that night and google optima steering problem...the search engine goes nuts!!! this is a issue with the optima since 2011!!! i'm a truck driver and i can barely steer this car!!! how can this be safe on the roads??? there is thousands of complaints of this exact problem!! when my wife drives it she tells me she can't even take a drink of her soda because she has to pay so much attention to holding the wheel straight!! i feel the same way!! come on kia!!! come on d.o.t. it's only just a matter of time before this car causes a serious accident!! obviously the electronic power steering isn't safe!! so recall it!! *tr | |||
| 05/10/2012 | 120 | ||
| I bought this kia optima sx in may 2012 because it's a beautiful car, basically with no hesitation. my first day driving it, i thought the steering felt a little different, tight, and pulled to the left and right and very hard to keep it going straight. i thought to myself, well it's a brand new car and has to be broken in a little maybe. about 500 miles in, problem didn't go away, took it to the dealer, they inspected the allignment, said allignment was ok, but the psi in tires was a little off and that it should fix the issue. nothing has changed. week later i took it in again. was told everything is up to spec, and was told i am the first person to report this kind of issue with the car. i go home that night and google optima steering problem...the search engine goes nuts!!! this is a issue with the optima since 2011!!! i'm a truck driver and i can barely steer this car!!! how can this be safe on the roads??? there is thousands of complaints of this exact problem!! when my wife drives it she tells me she can't even take a drink of her soda because she has to pay so much attention to holding the wheel straight!! i feel the same way!! come on kia!!! come on d.o.t. it's only just a matter of time before this car causes a serious accident!! obviously the electronic power steering isn't safe!! so recall it!! | |||
| 01/16/2012 | 2000 | ||
| Right rear suspension makes creaking noise, progressively worse over time. suspension was greased up, but problem reoccurred after one week. concerns that assemble may come loose while driving. noise worse on uneven surfaces or when eight is redistributed to right side (e.g. drive through windows sometimes elevate from the left causing car to lean on right side; uneven parking lots will cause creaking sound). | |||
| 11/01/2011 | 500 | ||
| There is no spare tire and only a inflation kit. a blowout of the sidewall cannot be repaired with this kit. could be stranded and harm done to the owner. how could it be legal and safe to allow manufacturers to not include a spare tire??? | |||