Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, HYDRAULIC
12/28/2010
 My brake proportioning valve on my 2003 kia rio cracked. my mechanic says it should never crack no matter the temperature climate etc. he says he has never seen a cracked one before and my car would have no signs that it was bad. i would go from perfect brakes to no brakes. that is pretty much what happened. i was lucky and had just got gas and leaving the parking lot. the brakes went out while i driving slowly to the street. i had enough break to stop. my complaint is not for me so much as someone else who may not have been so lucky. i fear for others. please check this out on further vehicles.
02/22/200752067201/01/2007
 2003 kia rio with defective engine. customer states that the dealership told her that a new engine was put in the car in june 07 but it continues to smoke, overheat and cut off**cc the consumer was told the head gasket needed to be replaced. the tail lights were inoperative. the dealer replaced the bulbs. the lights inside the vehicle were inoperative. they replaced the main wiring harness. the consumer had to place the gear into neutral, in order to start the vehicle. the dealer adjusted the transmission range switch. *jb the consumer stated that her vehicle is at the dealership yet again being fixed. updated 08/23/07. *tr
05/01/20061
 Aug. 12, 2006 the harrell-swatty cos. 6 concourse parkway ne atlanta ga 30328-6117 dear mr. x: i am extremely disappointed in kia at arbor place. i took my car in for warranty service in march because the brake light kept coming on. i brought it back three more times, but the problem has not been fixed. now that the car has more than 60,000 miles on it, the department would not work on it again unless i paid them. but they took it in to diagnose it again and did not tell me until i came to pick up the car that it would cost me $88 diagnostic charge to get it back. the brakes completely failed once. i was fortunate there was no accident. i keep adding brake fluid when the light comes on. evidently there is a leak in the brake system. the car is unsafe. i want my $88 back, and i want the car fixed, at no cost to me. yy zz has not replied to my two previous letters. *nm
11/06/200451554512/20/2002
 203 kia rio purchased 12/02 since purchase have had several issues with brakes, i have brought it back to dealer on 5 different occasions have had shoes replaced have had rotors turned a couple of times by dealer to which problem continued . on 11/06/04 car was involved in accident resulting from rear drivers side wheel locking up without using the brakes causing to lose control of the car. *jb
07/15/20031800
 In april 2003 i bought a 2003 kia rio cinco for my family. when i try to start it in the morning it will not start. it takes about six to ten tries to get it started. then it runs bad for miles. it also runs very hot and it seems the more i drive it the less preformance i been geting. my brakes are also bad when i first drive it after it sits for hours. kia told me that it all has to do with the reformuladed gas we use in milwaukee and chicago. after months of people at kia not calling me back and tring to resoulve this with kia i am interested in a class astion law suit.
05/15/20031000
 The car cuts off while driving the car has a hard start, it takes at least 3 tries for it to stay on the brakes squeak loud when coming to a stop
07/01/2003105/01/2003
 The lug nuts peeled of the passenger side front wheel. *ph the tires were being rotated. when they were removed the lug nut(s) peeled off. the rear brakes were locking as well and caused the vehicle to skid sideways during the first mile or each morning. *sc *jb
SERVICE BRAKES, HYDRAULIC - ANTILOCK
04/01/20032000102/27/2003
 While accelerating my 2003 kia rio onto the interstate while going uphill, the car's transmission slipped and had no power on the incline even when it was floored. it always does this when passing cars also. i took it to the dealer who said they could find nothing wrong with it. my brakes lock up when they are damp. i did not think this was a problem, but it is. *jb
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER
12/10/2003108/25/2003
 I was going to work and had to stop at a red light at spring creek and ringgold road. i put my foot of the brakes to stop and they locked, propelling the the car forward (approximately five or six car lengths). it didn't stop until i hit the car in front of me. it totaled both cars. i had the car in for inspection two months ago because the brakes would catch real hard when it was damp outside and one of the back brakes had a clunking sound in it. they tightened the calipers and said there was nothing wrong with the brakes. they did the first maintenance inspection two weeks ago and said everything was fine. the brakes were still catching really badly when it was damp outside ( not necessarily raining out, it just had to be damp early in the morning for them to catch). we looked at the rotors when we went up by fines to get everything out of the car. they look like they have a lot of miles on them (the car only has 6,800 miles on it).*ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
12/24/200315000103/05/2003
 My kia rio has 15000 miles on and the brakes went in the car. i called the dealer heritage ford and they did not want to cover this. it was only the passenger side in the front. so that meant a faulty part in my eyes. i called kia also who did not care. so i had the brakes replaced and when taking them off on the passenger side the pad itself was there but the brake fell off the pad. and most normal cars the brakes are held on with a pop rivet. not this car. they are held on with thin pieces of aluminum which everyone knows how easy aluminum bends and twists exactly how mine were. and the brake is held onto the pad with glue!!! these cars should be recalled for faulty manufacturing. i am very dissatisfied with this car and with the way kia handled this situation. *la
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
11/06/2004515541
 Since purchase of vehicle in 12/02 the car has had several reacuuring problem most of which the brakes vibration and car shaken when brakes applied. it has been back top dealership 5 times for brake problem complaints most recent was 10/23/03. so far they have dpne new pads in front wheels resurfacewd rotors more than once replaced wheel seal and mostly said could not notice any problem. on 11/06/04 at between 10:15 -10:30 the car was involved in an accedent due to a driverside rear wheel freezing up with out touching the brakes causing vehicle to veer off the road.*ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - SHOES/LININGS
11/24/2003111/07/2003
 While pulling out of a parking lot consumer hit the brake pedal and the brakes grabbed abruptly. when she tried to move the brakes they grabbed again. vehicle was taken to the repair shop three times with no change in condition. she was told that with the least accumulation of moisture from the pads getting wet brakes would grab. this problem was due to the pads no longer containing asbestos. *ak the brakes grabbed excessively, especially when the climate was rainy or foggy. the dealer was unable to duplicate the problem. *sc