Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE - BODY
08/06/201285160
 Tl-the contact owns a 2003 kia rio. the contact stated that the driver side door lock failed and could not be unlocked from the interior or exterior of the vehicle. the contact mentioned that in order to exit the vehicle, she had to do so through the front passenger side door. the vehicle was taken to the dealer who diagnosed that the driver door spring failed. the vehicle was not repaired. the manufacturer was made aware of the failure and they denied assistance with the repair due to the age and mileage. the failure and current mileage was 85,160. kmj
08/06/201275000
 Tl-the contact owns a 2003 kia rio. the contact stated that driver door lock failed, the door could not be unlocked from the inside or outside. the contact had to exit the vehicle from the front passenger door. the vehicle was taken to the dealer advised that the driver door spring failed. the driver door was not repaired. the manufacturer was made aware of the failure and they denied assistance with the repair due to the vehicle age and mileage. the failure and current mileage was 85,160. li
10/17/201135000
 Tl* the contact owns a 2003 kia rio. the contact stated that the driver side door failed and could not be opened automatically or manually. the vehicle was taken to the dealer for diagnostic testing which located the failure at the door actuator. the manufacturer was contacted but denied assistance with the repair because the warranty was expired. the vehicle was not repaired. the failure and the current mileage was 35,000.
10/17/201135000
 Tl- the contact owns a 2003 kia rio. the contact stated that the driver side door failed and could not be opened automatically or manually. the vehicle was taken to the dealer for diagnostic testing which located the failure at the door actuator. the manufacturer was contacted but denied assistance with the repair because the warranty was expired. the vehicle was not repaired. the failure and the current mileage was 35,000. kmj
10/17/201135000
 Tl-the contact owns a 2003 kia rio. the contact stated the driver door failed. the driver door could not open automatically or manually. the vehicle was taken to the dealer who performed a diagnosed that located the failure at the door actuator. the manufacturer took a report 2087392, but denied assistance with the repair because the vehicle warranty expired. the vehicle was not repaired. the faiulre and the current mileage was 35,000. li
STRUCTURE - BODY - DOOR
09/11/200774800206/01/2003
 Tl*the contact owns a 2003 kia rio. after parking the vehicle, the passenger side door failed to open and the contact was trapped inside. the door was able to be opened from the outside. the dealer stated that the failure was unrecognizable. a few days later, the driver side door failed as well. no repairs were made on the doors. the powertrain was unknown. the current and failure mileages were 74,800.