Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN - AUTOMATIC TRANSMISSION
01/13/2010250001
 I have 2008 kia rondo ex. it jerks when the transmission shifts from 2nd gear to 3rd gear. during the shift, the vehicles suddenly pulls back (feels like the brake was suddenly pushed) and then accelerates. this has been a concern for me as it may lead into accident, especially in the winter when roads are slippery. sometimes everything seems well. the problem is intermittent with jerk effect low to high. i have already reported three times about it with the kia dealer but they said that they have not found any problem and insisted that nothing was wrong. i don't know what i can do to have them look at this issue seriously. they don't seem to want to do anything about it and i guess they won't do anything until a few people really get into trouble. that's why i wanted to report it here as a safety problem with kia ronda. *tr
01/22/2009150
 Tl*the contact owns a 2008 kia rondo lx. the transmission is stalling and grinding the gears. the vehicle was taken to the dealer approximately six times. this failure has occurred since there months ago which is when the vehicle was purchased. the kia manufacturer sent a letter to the dealer to replace the transmission and they refuse to replace it. the failure mileage was 150.
03/10/200962001
 I have a 2008 kia rondo lx (v6) which has around 6300miles. i am the first owner and drove it for the last 6 months. even epa fuel economy estimates are 18 mpg (city : 14 to 22 mpg) and 26 mpg (highway: 21 to 31 mpg) at the window sticker, they were not realistic. i do not complain on city mpg and it is 19-20 mpg in average but in highway mpg, it was very disappointing. i had several travels which take 2 hours at the speed of 65-70 mpg. every time, it was 21-22 mpg in average. the best one with 65 mph using cruise control was 23.2mpg. i have never had 31 mpg at all as well as highway average mpg of 26. so i think that kia a lot overstated the highway mpg. *tr
POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT
03/30/201021000
 Tl* the contact owns a 2008 kia rondo. the contact stated the vehicle gear shift selector was unintentionally bumped and shifted into drive, causing the vehicle to roll away in the reverse position. the vehicle proceeded to crash into a nearby house. the vehicle engine was shut off at the time of the failure and the keys were not in the ignition. the police arrived to the scene and a police report was filed accordingly. the dealer performed a diagnostic test and was unable to duplicate the failure. the current and failure mileages were 21,000.