Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 11/30/2011 | |||
| Equipment: air conditioner as warm weather in maryland ended (2011) i noticed the air not being cool. last year (2012) when it became hot enough to turn on the air conditioner i received nothing but hot air. the car was taken to have diagnosis, but i was told by several private mechanics that the compressor had freon and i should check with the dealer because if i add freon i could damage the compressor.freon was not added. i contacted the dealer and i was informed i would be charged $100.00 for diagnosis. that's when i checked the internet to see similar issues with the verdict being the compressor was not working. why would there been a compressor that goes out in a 2008 kia rondo in 2011. | |||
| 10/19/2011 | |||
| As warm weather in kentucky ended (2011) we noticed the air not being cool. this year (2012) when it became hot enough to turn on the air conditioner we received nothing but hot air. the car was taken to have radiator flushed and coolant put in. then freon was added. that's when the verdict came in as being the compressor was not working. why would there been a compressor that goes out in a 2008 kia? | |||
| 05/24/2011 | 45811 | ||
| On may 24, 2011, i realized that my air conditioner no longer worked. it was blowing hot air. may 27th, i took it to my mechanic, who checked it out and said it was my condenser and that it was still under warranty. so i scheduled an appointment with the dealer to have the repair done. the serviceman told me that there are many parts to an air conditioner that the repair may not be under warranty. he proceeded to tell me that if it was hit by a rock, it was not covered. when i asked how that could happen he replied the rock could bounce up from the road and hit the air conditioner. when i returned to pick up my car, the mechanic said a rock hit my air conditioner. i asked how a rock could bounce up from the road, passed the skid plate and hit the air conditioner so hard that it damaged it; he said it happens. while he was explaining this to me, there was another customer there that also had a rock bounce up from the road and hit his air conditioner. why doesn't kia just admit that they made faulty air conditioners and recall them. now i'm out $190.64 and still don't have a working air conditioner. it will cost another $736.00 to get a new air conditioner. i've been a kia owner for over 12 years and when i buy a car next year, it most likely won't be a kia. | |||
| 12/12/2010 | 69000 | ||
| There were things leading up to the incident that i was not aware of as a problem as the esc light would go on, but then it would turn off and i was always told that i don't have a problem with anything unless the light goes on and stays on, so i never had it checked. the other night as i was driving down the road i had my 2008 kia rondo in cruise control. when i needed to break, the car slowed down a little, but the automatic cruise control continued to accelerate my car. the practice of applying the break did not turn off the cruise control and i continued to accelerate. only when i hit the cancel button on the column did the cruise control turn off. when i got to the location i needed to go to i could only get the car to go from drive into neutral. it would not go back into park and let me take the keys out of the car. when i went back home this stopped and everything went back to normal. upon calling the dealership with what was going on, they asked if i ever had the break switch replaced. i said no. they said it sounded like that was what it was, but if it were under recall, i would have gotten a notice. they said they would take care of it anyway. i looked and saw that the 2007 rondo had a recall with the exact same thing my car has been experiencing. when i got to the dealership i was told that because i now had 69,000 miles on my car, that they would have to charge me to replace the switch. but, had i gone in before 60,000 they are just replacing them automatically in all ronda vehicles. it feels to me that they are trying to get around another recall, but trying to make money on those of us who drive long distances at work and are now having problems. | |||