Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
06/01/201013378
 Tl-the contact owns a 2008 kia rondo. the contact stated that when braking to a stop, the vehicle would surge forward without warning. the contact stated that he had to shift into park for the vehicle to completely stop. the vehicle was taken to the dealer for diagnosis however, they were unable to diagnose or duplicate the failure. the vehicle was not repaired. the manufacturer was contacted and offered no assistance. the failure mileage was approximately 13,378. the current mileage was approximately 41,131. kmj
06/01/2010
 Tl-the contact owns a 2008 kia rondo. the contact stated that while coming to a stop, the vehicle would surge forward without any warning. on occasions the contact would have to place the vehicle into park for the vehicle to completely stop. the vehicle was taken to the dealer for diagnosis. after diagnosis they advised her that they were unable to diagnose or reenact the failure. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 13,378. the current mileage was approximately 41,131. tb
10/11/201165100
 Tl* the contact owns a 2008 kia rondo. the contact stated that the stomp lamp switch malfunctioned and and as a result, none of the brake lights illuminated. in addition, the cruise control function would not disengage when activated and the esc off warning light illuminated remained illuminated. the dealer inspected the vehicle and informed the contact that the stomp lamp switch malfunctioned and needed to be replaced. the manufacturer was made aware of the failure. no repairs were performed. the current mileage was 65,200. the approximate failure mileage was 65,100.
10/11/201165100
 Tl-the contact owns a 2008 kia rondo. the contact stated that the stomp lamp switch malfunctioned and and as a result, none of the brake lights illuminated. in addition, the cruise control function would not disengage when activated and the esc off warning light illuminated remained illuminated. the dealer inspected the vehicle and informed the contact that the stomp lamp switch malfunctioned and needed to be replaced. the manufacturer was made aware of the failure. no repairs were performed. the current mileage was 65,200. the approximate failure mileage was 65,100. kmj
10/11/201165100
 Tl-the contact owns a 2008 kia rondo. the contact stated that the stomp lamp switch malfunctioned and as a result none of the brake lights worked. also, the cruise control function would not disengage when activated. in addition, when he started the vehicle, the esc off light illuminated and stayed illuminated. the dealer inspected the vehicle and informed the contact that the stomp lamp switch malfunctioned and needed to be replaced. the manufacturer was aware of the failure. no repairs were performed. the current mileage was 65,200. the approximate failure mileage was 65,100. bw
12/12/201069000
 There were things leading up to the incident that i was not aware of as a problem as the esc light would go on, but then it would turn off and i was always told that i don't have a problem with anything unless the light goes on and stays on, so i never had it checked. the other night as i was driving down the road i had my 2008 kia rondo in cruise control. when i needed to break, the car slowed down a little, but the automatic cruise control continued to accelerate my car. the practice of applying the break did not turn off the cruise control and i continued to accelerate. only when i hit the cancel button on the column did the cruise control turn off. when i got to the location i needed to go to i could only get the car to go from drive into neutral. it would not go back into park and let me take the keys out of the car. when i went back home this stopped and everything went back to normal. upon calling the dealership with what was going on, they asked if i ever had the break switch replaced. i said no. they said it sounded like that was what it was, but if it were under recall, i would have gotten a notice. they said they would take care of it anyway. i looked and saw that the 2007 rondo had a recall with the exact same thing my car has been experiencing. when i got to the dealership i was told that because i now had 69,000 miles on my car, that they would have to charge me to replace the switch. but, had i gone in before 60,000 they are just replacing them automatically in all ronda vehicles. it feels to me that they are trying to get around another recall, but trying to make money on those of us who drive long distances at work and are now having problems.
05/19/201060200
 Tl* the contact owns a 2008 kia rondo. while driving at approximately 35 mph approaching a traffic light, the contact engaged the brakes but the vehicle did not slow down. the vehicle continued to accelerate. the contact stated she engaged the brakes harder and crashed into the vehicle in front and that vehicle continued to move forward. no police report was filed the vehicle. the contact stated the failure occurred previously before and the dealer adjusted the throttle. the vehicle had not been repaired for this failure. the failure and current mileage were approximately 60,200.