Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
11/07/2012114000
 My 2002 kia sedona caught fire on november 7, 2012. i was unaware of the existence of any recalls needed for my kia or that i was driving a vehicle that could start on fire at any time
07/22/2009
 The airbag light on the 2002 kia sedona has been on and the vehicle has been assessed many times. per the mechanic at the dealership there is no way to identify if the airbag works or not. the entire system would have to be replaced which is very expensive. the electrical components to the hatchback have failed and the ability to open the hatchback has caused an issue with releasing the cage to drop the spare tire. be prepared there is not a light that tells you the hatchback will not open which could lead to a multitude of problems while traveling at night. especially if you have a tire failure while on the highway driving out of town on a weekend and go to open the hatch and it will not open, therefore the ability to use the spare is now null and void. hopefully the cell phone you own has reception to call a tow truck to tow your car to the nearest town. once there i hope the hotel left the light on because the tire store is not open at 10 pm. the brake light hardware is not bolted in properly- when i bought my van someone had actually used velcro to hold the brakelights/tailight covers in place. which also consists of a headlight issue- when there is a lot of snow/rain i must replace the headlights every 6 to 8 weeks.
08/29/201080000
 Tl-the contact owns a 2002 kia sedona. the vehicle was parked in the driveway and the wires from the driver side under the instrument panel caught on fire. the inside of the vehicle was totally destroyed. the fire department came out and distinguished the fire also cutting the electrical wires out from the instrument panel and stating that was the origin of the fire. a report was available if needed and there were no injuries. the contact has not contacted her insurance company, the dealer or the manufacturer. the failure mileage was 80,000.....mw
11/17/200754700102/01/2006
 2002 kia sedona minivan. purchased used feb 2006 w/32k miles from private owner. most recent miles 59k. caught fire while parked in garage and is totaled. have had electrical problems including electric seat stop functioning, and dead battery whenever parked for more than 5 days. replaced the battery, replaced the alternator, replaced the serpentine belt. on 11/17/07 after 6-months of the seat not working, the drivers side electric seat controls suddenly began to work again, a few hours later the van caught fire (drivers side door and dash) and burned the interior. insurance declared it totaled. *tr
08/10/200673000610/07/2004
 I have had my 02 kia for 2 years. it ran great for a few 1000 miles but then it just went haywire. the problem that cost me the most time and money turned out to be the fuel pump. the kia dealer in charlseton sc originally told me that it was bad gas so i called to the gas station on the military base that i got gas from and raised sand. they pulled the whole pump and it turned out to be good gas so the government could not reimburse my money since it was not their fault. kia wanted to charge me 500 dollars to pull all the fuel components and dispose of a full tank of gas. imagine that..i was without my van for 3 weeks since i was stranded on the interstate with 2 kids and my pregnant wife. i also had to get a rental car. problems: 1. fuel pump-stranded me for 3 weeks and some days ..new fuel pump 2. new battery-vehicle died on me in florida. thought alternator went out... 700 miles away from home. towed through insurance and bought replacement battery would not jump start 3. front motor mount was went bad,heard clunking noise in front of vehicle. twice to dealer, broke down, 1 week after getting it back..dealer fixed under warranty 4. front suspension struts replaced dealer replaced under warranty 5. ac went out in front ac still not fixed.. dealer says that since aftermarket stereo is installed it is not covered by warranty 6. alternator went out. vehicle being serviced now. estimated at around 600 dollars to fix by kia. *jb
12/07/2005580002008/01/2004
 First had problems when the windows would not roll down or up. also, the door locks would click and not function. was under warranty and took the van to the dealer - they said they fixed it - next day when out of town the same thing happened. took the vehicle back in and they said there was a ground/short fault in the wiring of the door harness connected to the electrical system. they worked on it again and still not fixed. three weeks later - receive a safety recall notice about defective wiring under the seats and causing shorts and potential fires. two days later - all lights on the dash board come on - both low beam headlights blow. called the dealer and they say give me some nonsense about this can't be related to any of the other problems. took the van into a non-kia service center and they tell me that the alternator is spiking and going out. they also inform me that the other problems will affect the entire electrical system especially if there is a short. i have read many other complaints about the electrical system of the kia and i believe that the vehicle is unsafe for general use - not just mine. this needs to be addressed. my window repair is still covered under warranty repair - the seats neglect/mis-wiring is under recall but my warranty is expired by 10,000 miles ( 74,000 ) miles currently. i am filing a complaint with attorney generals office, better business bureau and kia - possibly attorney involvement if (all) these issues are not fixed immediately by kia! *jb
ELECTRICAL SYSTEM - WIRING
11/17/200754700102/01/2006
 2002 kia sedona minivan. purchased used feb 2006 w/32k miles from private owner. most recent miles 59k. caught fire while parked in garage and is totaled. have had electrical problems including electric seat stop functioning, and dead battery whenever parked for more than 5 days. replaced the battery, replaced the alternator, replaced the serpentine belt. on 11/17/07 after 6-months of the seat not working, the drivers side electric seat controls suddenly began to work again, a few hours later the van caught fire (drivers side door and dash) and burned the interior. insurance declared it totaled. *tr