Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
11/17/200754700102/01/2006
 2002 kia sedona minivan. purchased used feb 2006 w/32k miles from private owner. most recent miles 59k. caught fire while parked in garage and is totaled. have had electrical problems including electric seat stop functioning, and dead battery whenever parked for more than 5 days. replaced the battery, replaced the alternator, replaced the serpentine belt. on 11/17/07 after 6-months of the seat not working, the drivers side electric seat controls suddenly began to work again, a few hours later the van caught fire (drivers side door and dash) and burned the interior. insurance declared it totaled. *tr
08/10/200673000610/07/2004
 I have had my 02 kia for 2 years. it ran great for a few 1000 miles but then it just went haywire. the problem that cost me the most time and money turned out to be the fuel pump. the kia dealer in charlseton sc originally told me that it was bad gas so i called to the gas station on the military base that i got gas from and raised sand. they pulled the whole pump and it turned out to be good gas so the government could not reimburse my money since it was not their fault. kia wanted to charge me 500 dollars to pull all the fuel components and dispose of a full tank of gas. imagine that..i was without my van for 3 weeks since i was stranded on the interstate with 2 kids and my pregnant wife. i also had to get a rental car. problems: 1. fuel pump-stranded me for 3 weeks and some days ..new fuel pump 2. new battery-vehicle died on me in florida. thought alternator went out... 700 miles away from home. towed through insurance and bought replacement battery would not jump start 3. front motor mount was went bad,heard clunking noise in front of vehicle. twice to dealer, broke down, 1 week after getting it back..dealer fixed under warranty 4. front suspension struts replaced dealer replaced under warranty 5. ac went out in front ac still not fixed.. dealer says that since aftermarket stereo is installed it is not covered by warranty 6. alternator went out. vehicle being serviced now. estimated at around 600 dollars to fix by kia. *jb
ENGINE AND ENGINE COOLING - ENGINE
10/19/2001106000
 Tl*the contact owns a 2002 kia sedona. while the contact was driving 65mph he noticed that the engine suddenly stalled for a short period and then corrected itself. the vehicle was taken to the dealership where the contact had the catylatic converter replaced; however, after the repairs the contact experienced the same failure followed by the engine light appearing on the dashboard. there were no prior warnings . the current mileage was 106,000 and the failure mileage was at 3000.
09/23/20067000007/05/2002
 The rear anti-freeze line of my 2002 kia sedona rusted through at 70,000 miles causing a severe leak and eventual terminal engine failure. there was no over heating warning alarm built in as a safety precaution. dealer determined that the lines were not defective so it was not covered under warranty. regional kia service rep was very disrespectful. kia did nothing to help and it cost $4,000 to replace the engine with a used one.