Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 03/27/2012 | 142000 | ||
| I own a 2002 kia sedona. i purchased it in february and was fine until a month later. i was on my way to work and i got on the highway and the van stalled and just shut down. after about 5 minutes later it restarted then shut off again about 3 miles down the highway. i had the fuel pump and camshaft replaced but it still will not start. then the battery stopped working. i replaced that and it still will not work. i called kia and because it is out of warranty they would not help. the dealership is way too expensive being that i am a single parent i cannot afford their prices. kia customer service is very bad and will not help with anything. after searching online i have came to a conclusion that this is a very common problem and there hasn't been one fix to it. i don't have the ability to go out and purchase another vehicle and just want this one fixed. please help | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 08/10/2006 | 73000 | 6 | 10/07/2004 |
| I have had my 02 kia for 2 years. it ran great for a few 1000 miles but then it just went haywire. the problem that cost me the most time and money turned out to be the fuel pump. the kia dealer in charlseton sc originally told me that it was bad gas so i called to the gas station on the military base that i got gas from and raised sand. they pulled the whole pump and it turned out to be good gas so the government could not reimburse my money since it was not their fault. kia wanted to charge me 500 dollars to pull all the fuel components and dispose of a full tank of gas. imagine that..i was without my van for 3 weeks since i was stranded on the interstate with 2 kids and my pregnant wife. i also had to get a rental car. problems: 1. fuel pump-stranded me for 3 weeks and some days ..new fuel pump 2. new battery-vehicle died on me in florida. thought alternator went out... 700 miles away from home. towed through insurance and bought replacement battery would not jump start 3. front motor mount was went bad,heard clunking noise in front of vehicle. twice to dealer, broke down, 1 week after getting it back..dealer fixed under warranty 4. front suspension struts replaced dealer replaced under warranty 5. ac went out in front ac still not fixed.. dealer says that since aftermarket stereo is installed it is not covered by warranty 6. alternator went out. vehicle being serviced now. estimated at around 600 dollars to fix by kia. *jb | |||
| 01/04/2006 | 81117 | 1 | 09/01/2002 |
| Dt*: the consumer stated there were metal shavings in the gas tank of the vehicle. this caused the fuel pump to fail because the fuel pump was inside the gas tank. the dealership replaced the fuel pump, but was unable to determine how the shavings got into the tank. *jb updated 2/24/2006 - the consumer still has the faulty pump and some of the metal shavings in his possession. *nm | |||
| 01/04/2006 | 81117 | 3 | 09/15/2001 |
| Dt*: the contact stated the vehicle stalled and was hard to restart. the vehicle was taken to the dealership, who determined there were metal shavings in the gas tank. as a result the fuel pump, filter and pre-filter were replaced. the tank was inspected for any remaining metal shavings. *ak updated 02/02/06. *jb | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 01/04/2006 | 81117 | 3 | 09/15/2001 |
| Dt*: the contact stated the vehicle stalled and was hard to restart. the vehicle was taken to the dealership, who determined there were metal shavings in the gas tank. as a result the fuel pump, filter and pre-filter were replaced. the tank was inspected for any remaining metal shavings. *ak updated 02/02/06. *jb | |||