Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 11/25/2008 | 146731 | 1 | 02/01/2008 |
| Tl*the contact owns a 2002 kia sedona ex. while driving 15 mph, the contact heard a popping noise when he made a left turn. the vehicle was turned to the right and the steering wheel kept spinning. the contact pulled the vehicle over and it was towed to an auto body shop. a mechanic diagnosed the failure as the steering and rack. in addition, the bearings failed. the vehicle was taken back to the dealer from where it was purchased and they stated that the steering failed again. the vehicle was temporarily repaired to where the vehicle could be driven, but has not been repaired completely. the failure mileage was 146,731 and current mileage is 147,000. updated 2/19/09*cn the shaft was cracked and the gears were stripped. the consumer was informed the vehicle needed a steering rack. updated 02/20/09. *jb updated 3/3/09 *cn the vehicle needed a wheel alignment and the struts needed to be replaced. updated 03/04/09. *jb | |||
| SUSPENSION - FRONT - MACPHERSON STRUT | |||
| 08/10/2006 | 73000 | 6 | 10/07/2004 |
| I have had my 02 kia for 2 years. it ran great for a few 1000 miles but then it just went haywire. the problem that cost me the most time and money turned out to be the fuel pump. the kia dealer in charlseton sc originally told me that it was bad gas so i called to the gas station on the military base that i got gas from and raised sand. they pulled the whole pump and it turned out to be good gas so the government could not reimburse my money since it was not their fault. kia wanted to charge me 500 dollars to pull all the fuel components and dispose of a full tank of gas. imagine that..i was without my van for 3 weeks since i was stranded on the interstate with 2 kids and my pregnant wife. i also had to get a rental car. problems: 1. fuel pump-stranded me for 3 weeks and some days ..new fuel pump 2. new battery-vehicle died on me in florida. thought alternator went out... 700 miles away from home. towed through insurance and bought replacement battery would not jump start 3. front motor mount was went bad,heard clunking noise in front of vehicle. twice to dealer, broke down, 1 week after getting it back..dealer fixed under warranty 4. front suspension struts replaced dealer replaced under warranty 5. ac went out in front ac still not fixed.. dealer says that since aftermarket stereo is installed it is not covered by warranty 6. alternator went out. vehicle being serviced now. estimated at around 600 dollars to fix by kia. *jb | |||