Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - BATTERY - CABLES
TSB-01506/01/201110041265Ready09/26/2011
TSB-01506/01/201110041265Kia motors: installing an additional ground cable to the battery may cause sensor problems. *rm09/26/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
03/20/2010505992
 On or about march 20, 2010, while my wife was operating our 2004 kia sedona van, the left front (drivers seat) power seat moved all the way forward while vehicle was in motion. driver did not initiate action. seat could not be moved to the rearward position. mileage at this time (march 2010 was 50,599) this same action occurred on one previous occasion(while i was driving the vehicle) on or about february 17, 2009, at that time the vehicle was taken to lafountaine kia, dearborn, michigan for servicing. vehicle mileage at this time was 40,431. based on the invoice for that work the switch box assembly was replaced. currently the vehicle is again at lafountaine kia for repairs. however at this no warranty exist for this particular item. lafountaine stated that parts and labor from the february 2009 incident are only covered for 12 months/12,000 miles. so what i have is a 2004 kia sedona van in which during a roughly 13 month period the drivers side power seat, on its own moved to the full forward position and could not be moved back. lafountaine claims they are unaware of any problems with kia power seats. updated 05/12/10 *bf the dealer claimed the wiring pulled loose from the electric switch. the cause was unknown/ the switch and wiring were spliced together and the wring harness was tie strapped to the seat mounting to prevent future occurrences. updated 05/14/10.*jb
07/21/2008611001
 To whom this may concern: we are a family of 6 and on july 21st our 2004 kia sedona ex caught on fire. we had just driven it 2 hours before with no indications of a fire. we heard a blaring horn and looked out the window to see the neighbor running across the street. we stepped out of the house to find our van in flames coming from the driver side. the windows were all up and we watched the fire die down and smoke fill the air. the police and fire department came and took pictures and made a report. after all that was said and done we began to research the internet and found a recall that was sent out on our van back in nov/dec 2005. (nhtsa campaign id number: 05v463000) the fire appears to have started in the fuse box area. approx. a year before the incident we had stared having trouble with the passenger side seat working on and off. due to not being under warranty any longer we decided not to get it fixed because we never really used the seat controls on that side much. we were unaware of any recall on our vehicle; if we had been we would have dealt with this matter much differently. in addition, we had been having issues for approx 9 months with the battery going dead. we had replaced 3 batteries in 9 months and our cd player stopped working 3 months before the incident. we had been in contact with the dealership after the fire and they informed us they supposedly fixed the recall on january 11, 2006; a few days before we purchased the vehicle. we were never informed of this recall when we purchased the vehicle or shown the recall on the car fax. this fire has now resulted in our family vehicle being totaled out and our family now being left with nothing. we appreciate your assistance with this matter and thank you.*tr
07/26/200613000212/22/2004
 On the first incident, i went out to the van, a 2004 kia sedona ex and it wouldn't even turn over, just made a clicking noise. then it would turn over and not fire. i called roadside assistance to have them tow it, but tried later before they arrived and pressed the accelerator to the floor and it finally fired up. i thought maybe it was just bad gas since it was fine after that. yesterday, my wife is driving it and the radio cuts off and she begins to lose power and cannot accelerate. she was where she needed to go when it happened, so she went on in, it started back up, but then she had the same thing not even a block later of the power cutting out and no acceleration. after this it would just click when the key was turned and do what it did to me. *nm
ELECTRICAL SYSTEM - IGNITION
01/04/200717000308/24/2004
 5/05 noticed humming on occasion from rear wheels at highway speeds 6/30/05 received recall notice that rear hub assembly/or bearings may need replacing. 7/05 brought car to dealer for recall repair, dealer ordered part 8/12/15 part in to dealer, bearing scored and replaced both outer wheel bearings noticed loud humming noise worse since recall repair 8/30/05 both rear hub assemblies needing replacement 3/22/06 at 22,000 miles both rotors and brake drums warped and need replacing at owners expense 8/29/06 vibration coming from rear of van, tires rotated and rebalanced, vibration still noted in rear end 8/31/06 ac compressor and radio brakes both replaced 9/29/06 radio breaks again and is replaced 11/1/06 unable to remove key from engine, shift lock cable binding 11/9/06 loud humming noise again noted in rear of car, rear valve replaced 11/29/06 loud humming noise continues rear hub assembly found to be coming apart, right rear hub assembly replaced, vibration in rear continues 1/4/07 low screeching sound intermittently when applying brakes since replacing rear hub assembly, bolts in rear drums found to be missing , brake pad too tight readjusted. *jb