Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 08/30/2004 | 7 | 08/24/2004 | |
| 08-30-04: check engine light - r&r fuel pump; diag fuel pump (same work was done 5-28-04, prior to vehicle purchase). rt rear sits 1/2 inch higher - not able to check, rescheduled 08-31-04: check engine light - r&r front harness; hi scan wiring harness; r&r instrument harness. rt side of van sits 1/2 inch higher - measured; only 1/4 inch higher; checked shocks; shocks are stiff but within specs; no adjustments needed 07-08-05: van sits lower in drivers side, ck & advise - no problem found 09-16-05: check engine light - replace psv valve; r&r canister; replaced purge valve solenoid; hi-scan pro operaton (2 times); replace canister close valve; ordered new gas cap (put on 10-12-05) 10-12-05: car doesnt sit level - replaced both rear coil springs; still not level 10-14-05: first contact by kia rep(approx date); requested compensation and/or return of vehicle; kia rep pulling service tickets,research and find solution 11-02-05: check engine light - hi pro scan; cap assy-fuel filler; valve-purge control; r&r engine cover; replaced purge valve solenoid 11-16-05: check engine light - r&r engine control module assemby; replaced canister close valve due to not within resistance spec; replaced ccv filter; canister close valve 12-07-05: check engine light - after hours, left msg. 12-08-05: kia rep said not to take it for service; light not flashing; okay for now. 12-23-05: kia rep called with service date of january 16th for kia expert to look at my vehicle at local dealership (approx date) 12-29-05: left msg for kia rep -light went off(approx date)- their office was closed till 1-3-06 01-03-06: kia rep called back-light went off-still take it for service on 16th, not sure what they will be able to do. requested compensation and/or return of vehicle; denied 01-16-06: veh to shop for svc w/expert 01-18-06: expert found nothing wrong 01-19-06: waiting on kia rep to call with some course of action. *nm | |||
| SUSPENSION - REAR | |||
| 09/11/2008 | 72000 | 1 | |
| 2004 kia sedona ex. there is a hydraulic system containing a reservoir which controls rear brake force on turns and other braking maneuvers. this reservoir is subject to leaks (location -- between rear wheels). leaking from this reservoir and low pressure triggers the 'check engine' and 'brake failure' lights. temporary fix is to refill the reservoir, but this leakage problem appears systemic from manufacture. if left unattended, control over the rear braking system is severely diminished. *tr | |||
| SUSPENSION - REAR - AXLE - SPINDLE | |||
| 03/22/2008 | 84000 | 1 | 02/21/2004 |
| I have a 2004 kia sedona ex, and was returning home from a family vacation, was driving along and heard a loud noise come from the back passenger side, the van started shaking as if i had a flat tire, i started applying my brakes to pull over, then i heard a loud pop, the back corner went down. out my rear passenger side window i looked and saw my entire wheel flying through the trees on fire. i had literally no stopping power, luckily i got my vehicle stopped safely because i had my family and mother in law with me at the time. i see there was a recall about this situation, but i don't remember any notification about it, and now i have to pay $2500 to have it fixed, the same amount i paid to go on vacation. *tr | |||