Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
05/20/20071
 Fax on behalf of, re an accident with his 1999 kia sephia the airbags failed to deploy and the back brakes did not function correctly since the purchase of the vehicle. *kb *jb
03/04/2006112520109/01/2001
 Dt*: the contact stated while driving the vehicle 45mph another vehicle rear ended the contact's vehicle. this resulted in a collision, the air bags did not deploy. also the driver's seat fell backward during the collision. injuries were sustained; the vehicle was able to be driven home. the vehicle has not been inspected. the manufacturer has not been contacted , no repairs made.
12/09/2005212001904/01/2001
 This car has been a constant repair and financial problem for the last 4 years starting two weeks after i purchased the car. it is an unsafe vehicle and can not be kept maintained for safety or reliability it was purchased with 21000 miles on the vehicle and a majority of repairs has had to be fixed. 4 starters, ignition switch, ignition switch wiring harness (ignition still doesn't work), air bag sensor, air bag wiring (air bags still does not work), alternator, front passenger side drive axel broke while i was driving the car, right passenger ball joint fell off the car while i was driving the car, master cylinder and rear brake cylinder went out at the same time while i was driving the car, heater/air conditioning motor. the car has been towed 3 times, and has left me and my children stranded too many times to count. the car is still in need of major repair. the driver rear stabilizer bushings need replaced, the driver's side drive axel needs replaced, the air bags still do not work, the ignition switch still gets stuck and won't turn over, and two weeks ago a piston was thrown through the engine and caught the car on fire. the car is now parked in my drive way leaving me stuck with a car payment and a car that is not worth fixing. *nm
08/15/200361000
 The horn stopped working on my 1999 kia sephia with 61,000 miles. the dealership (which also sells and services fords) estimated the repair at $50 to $100, which i authorized. a few hours later the service manager called and told me to forget it. due to a totally bizarre design, the horn is integrated into the airbag unit and fixing the horn requires replacing the entire airbag assembly. the cost: $650 for the part and $150 labor, total $800. if the horn design were normal, he said it would have cost less than $100. i called kia of america consumer affairs and offered to pay $100, the normal amount, toward the repair. they declined as the car is out of warranty and said that i would have to pay the full cost myself. i had placed the car on sale just before the horn went bad and have been unable to sell it as nobody wants to buy a car without a horn. also, it is dangerous to drive a car without a warning signal in case of danger.
1
 While traveling at 35 mph, consumer stated the vehicle was involved in a frontal collision. consumer stated none of the airbags deployed. no problems prior with airbags. please provide any further information.*jb
04/01/2001
 Since the dealership turned off the airbag system cause the module is defective and they don't have the replacement part should i have been giving a free loaner car for the safety related defect on a car that is standard equipment. *ak
01/15/2002307/01/1999
 Since we bought the car we had a recall on january of 2000 for electrical system.after that we had problems with engine light going on that was due to transmission problems,wish in fact had to be repair twice and replace once.also air bag light turn on due to alternator problem on 02/05/2002,alternator had to be replace.i would like to see a resolution to this problem because of the matter of fact the car shoulb be under the lemon law.thank you. *ak
03/15/2001112/01/1998
 Vehicle was involved in a 30 mph frontal collision in which driver's and passenger's air bags did not deploy, cause unknown. *ak *jb
11/27/2000106/01/1999
 Consumer was involved in a 30 mph frontal collision in which driver's air bag did not deploy, 9 people were injured in accident. *slc
109/15/1999
 Air bag problems. nlm
08/26/2000303/01/1999
 The airbag did not deploy, the front seat broke, the rear wheel broke off causing the accident. the trunk ended up in the back seat.
08/15/2000103/01/1999
 Airbags failed to deploy even though the listed auto struck seven other vehickle's, rolled and landed on it's side. the auto was totalled and the driver was hopitalized. a copy of the accident report can be provided upon request.
11/01/1999
 Due to a defective modulator, airbag light comes on and off while driving, indicating a problem with airbag system. also problems with the fuel system, while pumping the gas into the vehicle, fuel spilled out while fuel tank was not full. this may result in a fire if there is a source of ignition. dealer replaced fuel tank. please provide further information. *ak
AIR BAGS - FRONTAL
12/14/20041020001007/21/2000
 I had a collision and air bags did not deploy.i hit full on the front end at about 45 mph. the frame was bent. there was damage to the engine.*ak
07/14/20041
 While driving 65 mph consumer was involved in a frontal collision. upon impact, both frontal air bags failed to deploy. this caused driver to sustain minor injuries, and was transported to a hospital by ambulance. the vehicle was towed to the dealer for inspection. *ak
51014105/01/2002
 Consumer stated while traveling 45 mph, the vehicle hydroplaned and the vehicle crashed into a telephone pole head on. upon impact, the air bags did not deploy. *ak *jb
69000
 The vehicle was in a frontal collision while driving 45 mph but none of the air bags deployed upon impact. the vehicle was totaled. *nlm
08/22/2002
 Front crash at 15 mph and neither airbag deployed. driver hit head on steering wheel, and passenger's head hit windshield. damage to vehicle unknown at this time.*ak
07/22/2001101/01/2001
 Car flipped over four times air bag did not deploy, safety belt saved my daughter's life. *ak
03/15/2001112/01/1998
 Vehicle was involved in a 30 mph frontal collision in which driver's and passenger's air bags did not deploy, cause unknown. *ak *jb
03/30/2001
 Consumer's vehicle hit another vehicle with front left side, airbags did not deploy. damage to vehicle unknown at this time. *ak
02/28/2001103/26/1999
 Vehicle was caught in a chain reaction and rear-ended another vehicle, the driver and passenger air bags did not deploy, passenger in the vehicle sustained injuries. *slc
02/28/2001
 Consumer was driving at approximately 30 mph ,rearened another vehicle ,dual airbags did not deploy, causing injuries. cause unknown.*ak
01/25/2001
 Consumer was traveling 35mph and another vehicle crashed into wheel well on passenger's right side. upon impact, airbags didn't deploy. dealer suggested that onsumer call nhtsa. they didn't offer to inspect vehicle. consumer was contacting manufacturer to insist that they inspect vehicle.*ak
07/29/2000
 Brakes went out after being applied. was traveling 30mph & was trying to stop. brake pedal went to the floor. rearended another vehicle in front. upon umpact, air bags failed to deploy. vehicle was towed home.*ak
07/05/2000
 While driving on the beltway consumer attempted to stop vehicle on heavy traffic but the brakes failed to stop. the consumer pressed on the pedal and the pedal hit the floor without stopping. the consumer served to the side to slow the vehicle down and coast. the consumer had the brakes already replaced at 9,000. also, brake failure caused consumer into an automobile accident. airbags did not deploy at the time of the accident. per dealer, manufacturer is aware of brake problem.*ak
 Consumer was involved in a 30 mph frontal collision in which driver's and passenger's air bags did not deploy, cause unknown. please give any further details. *ak
11/08/1999
 When consumer's vehicle crashed into the passenger's side of another vehicle, there was no deployment of the driver's side or passenger's side air bags. vehicle was traveling about 10-15 mph when crash happened. vehicle has been repaired. also, brake rotors have been replaced twice , once at 3,000 miles, and again at 6,000 or 7,000 miles. however, brake rotors need to be replaced again. *ak
 Consumer was involved in a collision in which the vehicle was hit from the rear and side, and driver's/passenger's air bags did not deploy. cause unknown. please give any further details. *ak
01/25/2000
 While driving on road, traveling 55mph and up, ahead there was an accident. the vehicle in front stopped to look at the accident that already accurred. driver wasn't paying attention and rear ended vehicle in front. driver's side airbag didn't deploy. *ak
 While drivng at approx 35 mph ,hit a utility pole ,dual airbags did not deploy which could cause injuries. no warning of defect. *ak
01/25/2000
 While driving on road, traveling 55mph and up, ahead there was an accident. the vehicle in front stopped to look at the accident that already accurred. driver wasn't paying attention and rear ended vehicle in front. driver's side airbag didn't deploy. *ak
01/06/2000
 Vehicle was in an accident, and air bags didn't deploy. *ak
01/04/20000
 While driving down a highway consumer tried to slowdown and brakes did not work ,and steering wheel locked up. had to hit a guardrail to stop, airbags didnt deploy.
 The vehicle rear ended another vehicle at 20 to 25mph, and neither driver's side nor passenger's side airbags deployed. dealer has not seen vehicle. *ak
09/25/1999106/01/1999
 During frontal 65 mph impact front passenger seat back broke and jammed forward, no deployment of both air bags resulting in injury. mjs
07/26/1999007/24/1999
 Vehicle experienced a rear ended collision, but the airbag did not deploy. *ak *yc
01/13/19990
 Consumer's daughter had a collision in which she rear ended another automobile, and air bags did not deploy. one injury. *ak
01/13/19990
 Daughter had a rear end collision, and air bags did not deploy. only one injury was sustained. *ak