Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
02/07/20091130001
 My wife owns a 2000 kia sephia,we were in a head on collision at 40mph and the airbags did not deploy. i was asked to mail pictures of this accident to kia and just received a phone call back saying the impact was too high for airbag deployment,are you kidding me,the whole frontend of the car is totaled and that's the best answer you can give me,oh yeah he said he was sorry. *tr
10/15/200740000112/02/2005
 Tl*the contact owns a 2000 kia sephia. while making a left turn at 20 mph, the brakes were applied and the vehicle jerked to the left. the front passenger side of the vehicle crashed into the front of another vehicle. the air bags failed to deploy. the road conditions were normal. a police report was filed. the driver was wearing a seat belt and sustained bruises to her chest. the vehicle was destroyed and towed. the vehicle has not been inspected. the current and failure mileages were 40,000.
06/29/200563000101/29/2000
 My husband was driving on the highway, when a deer crossed and was hit by our vehicle. the car hit the deer broadside with the front end, then the car was knocked down into the ditch and hit an embankment with the front end. both impacts were across the whole front of the car. the airbag did not deploy with either impact. the insurance company will be totaling the vehicle due to the amont of damage to the front end of the car. this is the first time we have had a crash in this vehicle so this is the first time we have noticed this defect.
08/18/20035000103/01/2000
 Airbag system is defective. *ak
49300
 Consumer states that airbag light has illuminated after hitting a pothole. dealer has been contacted. *ak
12/13/2000
 The vehicle was impacted in the rear while stopped. as a result the vehicle was pushed into oncoming traffic. none of the air bags deployed upon impact. *nlm
10/26/2002
 Consumer states that when hit in the front center of the vehicle the air bag did not deploy causing injuries to the consumer. dealer notified ts
1
 Consumer was experiencing problems with the airbag system.*yh
03/17/2000111/05/1999
 Both passenger and driver side air bags deployed while the consumers vehicle was parked overnight in the garage. nlm
AIR BAGS - FRONTAL
08/16/20081480001
 Hit a light pole/air bags did not inflate. *tr
08/16/200558000107/31/2005
 Purchased vehicle approximately 10 days before accident and noticed immediately that the brakes were mushy and stopping distance seemed unusual. individual selling vehicle (not dealer) stated that this was normal for the vehicle. it was hard for me to be certain sinced my previous vehicle is known for very touchy brakes and i thought it might just be an adjustment period. however, i am a careful and patient driver and in 20 years of driving have had only 4 speeding tickets and zero accidents until i drove this car. after approximately 9-10 days the check engine light came on. i was traveling at approx. 15 mph in heavy traffic with about one car length between myself and the pickup in front of me. the pickup driver slammed her brakes and i slammed mine only to have them go all the way to the floor and provide no resistance. i hit the pickup hard enough to severely bruise my arm on the steering wheel and cause several days of back and neck pain. some of this might have also been avoided if the airbags had deployed, but even though this crash was a full frontal accident they did not. after i left the vehicle, another small car hit the back of my vehicle and severely damaged the rear of my vehicle and the front of hers. her airbags deployed immediately and she sustained zero injuries. my car had only 58,000 miles on it and the tires were nearly new, so it appears to me that i had both brake and airbag failure resulting in the loss of my vehicle and personal injury as well as damage to the vehicles of the other two drivers. since my vehicle was not financed, it had liability insurance only. i have noticed multiple complaints on this site regarding both brake and airbag failures in the kia sephia, yet i found no recalls for these items by kia.
07/26/2005103/29/2005
 Dt: 2000 kia sephia. consumer's daughter was driving on july 26, 2005 when a deer ran in front of the vehicle, she slammed on the brakes and swerved to miss the deer. she hit the metal guard rail and a telephone pole head on. this totaled the vehicle. the airbags did not deploy. the vehicle was not inspected. a police report was issued. consumer has a gash on right eye and her lip was swollen. she was taken by ambulance to the hospital. *ak *jb
04/22/200441000112/31/2003
 Was involved in an accident where i was the passenger i also was the owner of the car. kia sophia 2000. the seat belt did not hold causing my head and hand to be thrown into the windshield twice. my hand went through the windshield my head broke the windshield. my car was totaled out from the accident but i feel as though kia is at fault for the amount of injuries i received due to the fault of their seat belts. i have to have epidorals on my lower spine and surgery on my neck. also the air bags on neither side came out. *jb
06/25/2004110/04/2000
 While driving at 35 mph, the consumer's vehicle was involved in a front end collision. upon impact, the air bags did not deploy. *ak *sc *jb
08/30/2003101/25/2000
 I was sitting at a traffic light with my little girl (4 yrs old) sitting in her car seat when all of a sudden we were rear ended by a guy driving an older suburban while he was talking on his cell phone! we were pushed into the jeep cherokee in front of us....it was estimated the guy in the suburban was traveling around 40 mph or a little more....my car was crushed badly in the front...it was all pushed in...my air bags did not deploy....why? *cb
07/08/20024
 Air bags did not deploy, brake failure. *mr the consumer was in an accident due to brake failure and the air bags did not deploy. the vehicle was totaled. the a/c had to be replaced after the first use, and the gas light stayed on. (turi miller can be reach as well at: d-715 726 8887 or h-715 833 6309 and via email-turijo@yahoo.com) *scc *jb
09/24/2003
 While sitting at a traffic light and without physical contact with another vehicle driver's side and passenger's side air bags deployed, driver sustained head and neck injuries, and was transported by ambulance to a hospital. *ak
12/19/20021
 While driving there was a front end collision and drivers nor passenger air bag deployed, causing injuries. ts consumer suffered injuries to the chest area, arm and a broken nose. *jg
06/01/2001302/21/2001
 The consumer states during three accidents, air bags did not deploy, on one occasion a consumer was injured. *yh
 Vehicle went off the side on the road, and none of the airbags deployed on impact.*ak
02/24/2002
 While traveling at 15 mph another vehicle traveling at 35 to 40 mph ran a red light, and hit consumer's vehicle head on. upon impact, none of the airbags deployed. driver stated this was very unsafe airbags should have deployed.*ak
06/26/2001
 Was traveling at highway speed and was involved in a head-on collision with another vehicle. upon impact, neither air bag deployed. vehicle was totaled. had emergency treatment for shoulder belt abrasion. *ak
03/18/2001
 Consumer was traveling 45mph when another vehicle pulled in front. airbags didn't deploy, hitting vehicle head on into other vehicle driver's side. consumer experienced neck & head injuries. a service operator through manufacturer's hotline confirmed that going at 35mph impact and hitting another vehicle airbags would deploy. consumer will be contacting dealer.*ak
01/08/2001
 Vehicle was struck from rear at 50 mph, forced into a spin several times, and into a concrete frontal barrier. upon impact, dual air bags failed to deploy. dealer/manufacturer were not notified at this time.please feel free to provide any further details on this matter. *ak
 Consumer was involved in a collision in which air bags did not deploy, cause unknown. also, consumer was experiencing excessive wear on the brake pads and rotors. please give any further details.*ak
04/10/2000204/10/2000
 Driver's air bag cover was separating. took vehicle to dealer & had the cover replaced. however, replaced air bag cover was worse than the original one. was informed that the way the cover is situated that is the way the air bag would come out. *ak *ml
 Vehicle was in a head-on crash at 45 mph, and air bags did not deploy. also, seat belts did not lock. kia manufacturer has been contacted. *ak
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
09/15/200459000305/21/2001
 Consumer complained that instrument panel gauges worked intermittently. abs light, air bag light and the engine check light illuminated while driving at any speed. consumer stated, this problem started after a service campaign was done to the battery cable. *ak
AIR BAGS - SIDE/WINDOW
 Vehicle was placed in off position, and driver's side/passenger side air bags deployed without a cause, also driver's side and passenger's side seat belts did not stay locked in housing mechanism. in addition, having problems with faulty brakes. upon stopping brakes were making a loud noise, sounded like metal to metal. consumer has contacted dealer. please provide any further details. *ak*ea04007*
04/17/2000
 When vehicle crashed into the rear of a dodge, dakota, traveling 45 mph, there was no deployment of driver's side or passenger's side air bags. not sure if the vehicle was totalled. please provide any further information. *ak