Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
02/28/20025000110/29/2000
 My kia sephia was purchased in 2000 and at approximated 32,000 miles the paint on the car is peeling and faded as well as the entire dashboard has lifted and is raised. i see the same problems with other sephia's when i am in parking lots or on the road. i called coral springs kia several times and i am being told that because i live in florida the problem is to be expected. this is a blatant lie. on monday 9/25 i called kia customer service and spoke to john at extension 4635. he told me he would contact the dealership and someone would call me. i received a call from the service department and they offered to supply the parts but not the labor to fix the problems. this is not acceptable. if they agree to supply the parts then they knew or know this make a model is having problems. i would like to know if you can advise my next course of action. *jb
01/09/20051
 Dashboard warped and broke the defroster vent. safety has been greatly compromised because air is no longer able to be directed towards the windshield during defogging/defrosting. *jb
07/01/2000
 The brakes have numerous problems with this car since purcahsed. resulting in frequent repair, inconvenience, safety concerns and other problems. was told today by a brake specialist that the reason why the front brakes keep wearing fast is that the rear brakes do not work. nlm
09/01/2000
 While driving 70 mph overdrive and engine check light came on. vehicle then dropped down to 20 mph. towed to dealer, and transmission was replaced. this happened again, and transmission was replaced again. consumer doubted that it was replaced the second time. she never received anything in writing. on 4 june, 2001 this problem happened again. after a few minutes, she was able to resume driving at normal speed. consumer believed transmission was defective. *ak
07/26/2000
 Engine check light comes on after driving for awhile and remained on. had taken to dealership 5 times for problem which was intermittent. informed by mechanic that problem can be repaired.*ak
11/30/2000
 Engine fan would intermittently shut off and on. engine check light would come on/ off intermittently. also, problem with brakes failing to stop vehicle properly. vehicle been in / out of dealer shop on several occasions, and problem still reoccurring. please feel free to provide any further details on these matter. *ak
12/21/2000209/30/2000
 Intermittently, engine will rev up and cannot go over 20 mph. engine check light will come on. *ak the cause for check the engine light was found to be computere failure. also, transmission problem caused the vehicle to stall. *yh
12/16/2000212/01/2000
 Oil light came on. checked oil on 12/16/2000 & put in four quarts. vehicle did not overflow. on 12/17/00 the oil light came on again at 65 mph on s/b 15 fwy. on 12/19/00 car went to high desert kia where they found nothing worng with oil light. but they replaced a exhaust sensor sliencer and center pipe was replaced. on 12/20/00, i drove to work and loma linda with no problem. on my return from loma linda the oil light came back on. i pulled over checked the oil and added one quart to make sure. oil light remained on. drove to the 215 fwy and the car started to skip (jolt). this was at about 70 miles per hour. as i went down the fwy it became more profound. i pulled over and called tow service. strong burning smell coming from vehicle. bosh kia presntly has vehicle. they still claim there is nothing wrong with this vehicle.*ak
12/08/2000204/01/2000
 At one time engine check engine light went on, it was the fuel injection, then i had the brake pads replaced, not even two months later i had to get them replaced again, thats including the drums, that was because it would vibrate and when releasing the brake it would make a pop sound. after 8 months of having the vehicle the battery went dead one day i had the car towed to the dealership. the car smells like smoke. i had it check because it shifts hard and it hesitates all the time, they told me it was okay. *ak
07/28/2000101/01/2000
 Engine light came on, car began to idle really high then really low and would stall. thermostat was replaced only a week later after the dealership supposely called korea. *ak
03/11/2000
 This is to protest the kia advertisment showing 2 women in road rage in a parking lot. have written to cbs and kia. request removal of this ad. it promotes violence and road rage and there is far too much already. i hope that this issue gets addressed.no safety defect listed in summary. *ak