Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
01/14/20023000410/27/2001
 Before 40,000 miles, had fuel pump changed 2 times, starter changed 2 times, new transmission, ignition control module once, doors replaced due to defect, new paint job due to trash under original paint job, all hub caps and trim were replaced due to fading at 10,000 miles (which faded again a few thousand miles later), ac blower resistor motor replaced, all mirrors were replaced, electrical short in dome light, & ignition switch replaced. i bought my car in oct 2001, and was put in shop for the first time in jan. 2002 and has been there 55 days since. i have kept up with all required maintenance. sorry, but this car is junk. and i hate to have had a bad experience buying my first new vehicle. *jb
12/13/2001109/11/2001
 Consumer complained that rear seat belts were not functioning properly, and another set was installed in the back. currently, they seem to be too small for an average adult. when puttng them on they automatically lock into the seat. *ak dealer replaced rear seat belt assembly. right front window is blurry. dealer replaced deformed front door glass. rear defroster inoperative. dealer found rear defrost grid broken. left side mirror vibrates. side mirror assembly replaced. *tt
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
12/13/2001109/11/2001
 Consumer complained that rear seat belts were not functioning properly, and another set was installed in the back. currently, they seem to be too small for an average adult. when puttng them on they automatically lock into the seat. *ak dealer replaced rear seat belt assembly. right front window is blurry. dealer replaced deformed front door glass. rear defroster inoperative. dealer found rear defrost grid broken. left side mirror vibrates. side mirror assembly replaced. *tt
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
03/01/20011002/01/2001
 Bought new car. several electrical malfunctions. inside door locks (repaired 2 times). horn malfunction (repaired 2 times). spark plugs, wires, and coil (replaced 1 time). rear defrost malfunction (repaired 1 time.) air filter cover screws and holes stripped out (replaced 1 time). air conditioner fan-scraping noise (never repaired). outside door locks malfunction (currently being looked at). stick shift was jumping around-rear motor mount was bad (replaced 1 time). knock sensor malfunction (replaced 1 time). dash dials not working (replaced fuse 1 time). problems started day after i purchased car-should have heeded the obvious warning! do not buy kia!
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
04/15/2005460001
 In apr 2005, while driving in my 2001 kia sephia ls, my children complained that it was too cold in the back seat, so i attempted to close the driver's window. as i did, i heard a loud bang that sounded like a gun-shot. the window began to work opposite of what i chose (i.e. if i pushed up, it went down. if i pushed down, it went up.) shortly thereafter, it stopped working completely. i was told that it was the power window regulator and that it would cost $580.00 to replace because there were no after-market parts. i was told by a master mechanic instructor that when the manufacturers changed the construction of the power window regulators from metal to plastic parts, that they don't last anymore. because i couldn't afford to pay the $580.00 to replace the window regulator, i had no choice but to have a thick piece of paper wedged in between the door and the window to hold the window up. in mar 08, the passenger side power window regulator stopped working then in aug 08, the rear passenger side power window regulator stopped working. the driver's side rear window is the only window that opens and closes. driving around town, i see many vehicles with tape or pieces of paper stuck in their windows, so i know mine isn't the only vehicle doing this. both of my sons vehicles have power windows that don't open. my neighbors have power windows that don't open. i drive a police vehicle with automatic windows. when our vehicles' window regulators break, (which is often), the city shop repairs them right away. i firmly believe there is a major problem with the power window regulators. i firmly believe this needs to be investigated and should be recalled. *tr
VISIBILITY - REARVIEW MIRRORS/DEVICES
12/13/2001109/11/2001
 Consumer complained that rear seat belts were not functioning properly, and another set was installed in the back. currently, they seem to be too small for an average adult. when puttng them on they automatically lock into the seat. *ak dealer replaced rear seat belt assembly. right front window is blurry. dealer replaced deformed front door glass. rear defroster inoperative. dealer found rear defrost grid broken. left side mirror vibrates. side mirror assembly replaced. *tt
VISIBILITY - WINDSHIELD
12/13/2001109/11/2001
 Consumer complained that rear seat belts were not functioning properly, and another set was installed in the back. currently, they seem to be too small for an average adult. when puttng them on they automatically lock into the seat. *ak dealer replaced rear seat belt assembly. right front window is blurry. dealer replaced deformed front door glass. rear defroster inoperative. dealer found rear defrost grid broken. left side mirror vibrates. side mirror assembly replaced. *tt