Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - BODY - HOOD
03105/01/200310001682Hood anti-corrosion treatment. *tt06/19/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
12/04/2012101
 My 2003 kia sorento start vibrating as i was pulling into my driveway and before i can park it i heard a load noise and my steering wheel became very heavy to steer and almost loose control. i had a mechanic look into the issue and found the pulley bolt (harmonic balancer) broke in half. i had also check if this is an unusual problem - came to find out that this could potential design defect from kia. as there are thousand of them that has similar problem complained on the internet. i had called kia dealer ship and they are not helping on this design flaw issue. *tr
STRUCTURE - BODY - DOOR
06/15/200624000305/10/2005
 Both rear interior door panels and liftgate are rusting out on vehicle that is 1.5 years old (and garage kept). kia states they have a 5-year/50k mile bumper-to-bumper warranty for poor craftsmanship & faulty materials. apparently, a brand new vehicle rusting out doesn't meet kia's definition as covered under warranty and will not fix it. kia's warranty is overstated. no vehicle (even one's built into 1950's rust out with in a year. poor materials....lousy warranty. *tr
STRUCTURE - BODY - HATCHBACK/LIFTGATE
09/24/200535000112/07/2002
 Rust spots appear on the rear liftgate within the warranty period for paint. both auto manufacturer and dealership did not follow up. then the warranty coverage is over and the problem is getting worst. *nm
STRUCTURE - FRAME AND MEMBERS
12/22/2009450001
 I purchased my 03 kia sorento in 2004 and have had many issues since then. i have had to replace lights from the front to the back numerous times. i've been driving down our remote country road at night and had my headlights go out. my coolant tank cracked and left me stranded on another country road in the snow last year. i later found out it was recalled for that particular defect; after i had it replaced. the lighting issue is my biggest concern right now because of where i live (remote country roads, deer at night, etc) i have to have properly functioning headlights at all times. now, i am having problems concerning the bearings on it. it makes a horrible screeching noise that is now; almost continuous. it doesn't matter the temperature outside, driving conditions, etc. it has become harder to steer and the power steering fluid is fine. i don't feel safe in this vehicle anymore, and i cannot afford to just go out and buy something new. i just ask that if fault lies with kia; then they should fix it at their expense....not mine! i have invested way too much time, money and patience thus far and feel it's kia's responsibility to make sure they create a vehicle that functions properly. and when they don't...fix it!!! as for the questions below; was there a fire?...not yet!!! was there property damage?....there probably will be when my bearings go out and the wheels fall off! where there any deaths or injuries?....dear lord, i pray every time i get in my truck that nothing like that ever happens to me or my son....but; with an unreliable vehicle that has constant electrical and mechanical problem; then who knows.... *tr