Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 04/03/2012 | 85000 | ||
| Tl* the contact owns a 2003 kia sorento. while driving approximately 35 mph, a loud noise emitted from under the vehicle. the contact continued driving and the vehicle was taken to an authorized dealer who stated the rear axle had completely rusted. the vehicle was not repaired. the manufacturer was notified and they stated the defect was not included in the service warranty. the approximate failure mileage was 85,000. | |||
| 04/03/2012 | 85000 | ||
| Tl-the contact owns a 2003 kia sorento. while driving approximately 35 mph, a loud noise emitted from under the vehicle. the contact continued driving and the vehicle was taken to an authorized dealer who stated the rear axle had completely rusted. the vehicle was not repaired. the manufacturer was notified and they stated the defect was not included in the service warranty. the approximate failure mileage was 85,000. kmj | |||
| 04/03/2012 | 85000 | ||
| Tl-the contact owns a 2003 kia sorento. while driving approximately 35 mph, a loud noise emitted from underneath of the vehicle. the contact continued driving and the vehicle was taken to an authorized dealer who stated the rear axle had completely rusted. the vehicle was not repaired. the manufacturer was notified and they stated the defect was not included in the service warranty. the approximate failure mileage was 85,000. js | |||
| 06/01/2005 | 36000 | 1 | 10/14/2003 |
| Vibration at 70+ mph. *jb | |||
| 09/20/2003 | 3000 | 1 | 09/01/2003 |
| 2003 kay sorento ex: vehicle vibrates excessively only between approx. 68 -78 mph. rear-view mirror (and image) shakes. difficult to see cars in rear-view mirror clearly. vibration can be heard and felt. *jb | |||
| 09/30/2003 | 0 | 1 | |
| Vehicle displays rumbling vibration and noise at highway speeds. dealer has removed undercoating from driveline and rotated and balanced tires to improve problem. this initially seemed to help, however, rumbling has returned and is just as bad as before. dealer has no idea what else to do. kia denies there are any reported issues and have no input. will be returning to dealer again for #3 repair this week. *la | |||
| 04/04/2003 | 2 | 03/27/2003 | |
| Vehicle vibrates at highway speeds. took to dealer they said wheels were unbalanced. dealer balanced wheels and still no change. *nlm | |||
| SUSPENSION - FRONT | |||
| 08/12/2006 | 27903 | 1 | 05/08/2003 |
| Dt*: the contact stated while driving various speeds a noise and a vibration was noticed. upon further inspection, unusual wear on the inner tread of the front tires was also noticed. the vehicle was driven to the dealer who could not duplicate the problem. updated 9/11/2006 - the left front strut was noisy due to loose bottom strut bolt. the dealer tightened end and secured bolt. the consumer felt vibration in brake pedal when reversing and making turns. the dealer resurfaced the brake rotors and pads. the vibration returned. the dealer indicated that the rotors were warped and replaced them. the vehicle's engine made noise. the dealer adjusted all the belts. the cd player would not eject properly. *nm | |||
| 05/11/2005 | 1 | 02/15/2003 | |
| Dt: front axle causes tires to wear faster on the inside. significant wear differences between inside and outside of the tires. from the front of the vehicle it is apparent that the tires are not in line vertically. vehicle is regularly serviced with records available. in april, contact was told by dealer that the tires needed aligned and they were aligned. at this time the tires are significantly worn on the inside and need replaced. tires were replaced on 5/11/05. tires have 26,000 miles on them. *nm | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER ARM | |||
| 04/17/2010 | 53000 | ||
| Tl*-the contact owns a 2003 kia sorento. while the contact was driving approximately 25 mph there was a loud noise coming from outside of the vehicle. the driver side upper control arm bolt had broken and caused the tire to wobble. the vehicle was coasted to the side of the road, and towed to the dealer where the technician replaced the bolt at the owner expense. the failure and current mileages were 53,000. | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 10/04/2004 | 58947 | 3 | |
| While driving, the engine blew out the first time on 10-04-04. it was replaced and it blew again on 01-21-05. the vehicle is on its third engine. *ak the key became stuck in the ignition, the vehicle shifted out of park. the consumer stated he has had transmissions and engine problems since he purchased the vehicle. the front wheel bearings were damaged. the fog light was inoperative. *jb | |||