Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 11/25/2005 | 34600 | 8 | 08/01/2003 |
| Tl*the contact owns a 2003 kia sorento. the contact stated that after he gets an oil change, the vehicle's exterior and interior lights blow out. as of may 17, 2007, the dome light is currently out and has been since november 25, 2005. kia motors stated that even though her vehicle was under warranty, she still had to pay for the repair costs. kia also stated that in order to keep her warranty, the contact would need to pay $1,000 plus the repair costs. the dealer and the manufacturer have not provided a satisfactory explanation as to what is causing the failure. the failure has occurred approximately eight times. she stated that the battery had to be replaced even though it was also still under warranty. the engine size was unknown. the current mileage is 62,000 and failure mileage was 34,600. the dealer stated gas pedal sticks when accelerating . the consumer stated she hd to purchase 2 batteries. updated 06/07/07 *tr | |||
| 03/16/2007 | 32247 | 2 | 08/22/2003 |
| I own a 2003 kia sorento lx. i used it mainly to go from home to work. this happened 2 days ago, march 16, 2006, at 32247 miles. while making a right turn from a stoplight, i had complete loss of vehicle control, it would not let me stop it and i could not control the steering wheel, it kept turning sharply to the right, and i landed on the sidewalk. luckily, it happened when i was just entering my neighborhood, going at moderate speed, and there were no cars besides or behind me. to think if i were driving 65-70 mph on the highway and have this happened and lose control, i would have been dead. but it is the second time it happens in 3 1/2 years. the first time was about 1 1/2 year ago, but i did not pay attention to it since i thought it was due to wet conditions. i was entering the multi-level parking lot where i work. i was going up to the 4th floor where i park, and when i turned left on the 3rd floor, the car went out of control, kept going round, and i could not stop. luckily again, it was so early in the morning that there were no cars in that floor. surely, a safety-related defect exists. what happened friday almost got me killed. it has happened only twice in all these years, but, no matter what happens, i will never feel safe on this car again. i cannot take any other chance of being killed because of a car's defect. i will be now using my husband's car to travel back and forth to work. besides that big problem, i have encountered other problem with my sorento. the front and back bulbs blow quite often. i have taken the car to the dealership every time it has needed replacement, and i have all the invoice sheets. i would prefer to have someone contact me in spanish. thank you kindly. | |||
| 04/16/2003 | 2300 | 03/07/2003 | |
| Vehicle would not start/has been in shop 4 times in last week/1st trip replace throttle body 2nd recalibrate engine 3rd trip egi unit faulty engine light on /replace egi unit 4th trip replaced throttle body(again) calibrated. checked idle set ..vehicle was kept for 2 days on 2 of the visits. *nlm | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 04/03/2004 | 17800 | 1 | 11/15/2002 |
| On saturday, april 3, 2004, my 2003 kia sorrento was parked in the middle of my driveway while i moved the lawn. after returning my lawn mower to the garage, i got into the sorrento to move it back into the garage. after i started the vehicle and put it into drive, it accelerated rapidly, pulled me through the garage and through the back wall, which is solid brick. i went through my front yard, and the only reason i stopped was because the vehicle went over some boulders and down an incline, causing the back wheels to come off the ground. i also hit a tree in my front yard. the air bags did not deploy.*ak | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 11/07/2005 | 28 | 02/22/2003 | |
| Electrical failure,cooling system failure,rough running-engine misfire purchased car 2-22-2003 brand new this car has spent a lot of time on the dealers lift. also has seen its share of tow trucks. in the past 1 1/2 years i have replaced 18 left side headlights,23 right side head light ,16 fog lights,8 license plate lights and 6 tail lights the truck has been to 3 dealers and they all say its either normal or it's only because i did not buy the bulbs from kia well some i did and they do not last either. the last time it was in they had the truck for 9 1/2 minutes and told us there is nothing wrong and for $149.00 they will put in a new bulb. no warranty on how long it will last..... the truck also misfires and the dealer also cannot fix it they say the computer says its good so it must be good. well you can feel the misfire even the dealers mechanic stated it is misfiring but he cannot fix it maybe after the warranty is over we will be able to find the problem..... another problem is the cooling system in the past 3 years it has had the recovery tank replaced 2 times the radiator replaced the connecting y behind the motor replaced ... i have spent over $200.00 on rent a cars with no help from kia each time my car is towed in this car is still under warranty so why cant they fix it o yeah the last thing is the fog lights are melting or shall i say its the inside chrome coating is burning and i was told its not warranty and there about $85.00 each why wont kia meet with me ?????????????? can anyone please help me. *nm | |||