Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
10/28/201036000
 I have had my 2003 kia sorento since march 2010. it was purchased with 32,000 miles on it, and as of the end of october 2010, it had 36,000 miles. so far, i have had to replace the coolant reservoir, because it was cracked. i was driving, and it overheated out of nowhere. it was in the shop for four days, because they could not find the problem even after doing several pressurized systems tests. at the end of october 2010, i had to replace the oil pump, because it had a crack in it. no one anywhere i called could believe i had to replace an oil pump. all the mechanics stated that's one of the few things they never have to replace on any vehicle, and certainly not at 36,000 miles. anyway, due to oil leaking onto the timing belt, that had to be replaced also. the timing belt was in fine condition otherwise. consequently, i now have engine problems. i'm sure the engine will have to be replaced from overheating and then having no oil. at high rpms, you can hear a slight tick, which i'm pretty sure is a lifter issue. headlights burn out quickly. i was driving one day, and both burnt out at the same time. i had to drive on high beams in the city. constant electrical problems with the dash. dash lights rarely work, and then all of a sudden all the lights will start flashing here and there - dash lights flash on/off, ceiling light flashes on/off, all back and forth while i'm driving in the dark. very distracting, especially in traffic. the truck itself (seats, comfort, etc.) is awesome, but it was definitely manufactured poorly. worst purchase ever. glad i bought the 5 star warranty or i'd be paying for a truck i can't drive.
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
12/13/200645000108/05/2003
 Dt*: the contact stated while attempting to turn on the defogger/defrost system, the heater failed to operate, and no heat was present. the vehicle was inspected by a dealer, who determined antifreeze fluid leaked out of the reservoir tank because it was fractured and needed to be replaced. the replacement parts were not available at the dealer, and the manufacturer was alerted, who confirmed the parts were not available. the dealer instructed the contact to monitor the level of antifreeze fluid daily and add more antifreeze if needed.
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
03/25/200665000105/20/2003
 Vehicle went in for repair of heater core at which time the dashboard was removed. 2 days later the airbag light came on and stayed on. went back to the dealer who said it was getting to much of a charge but it was not covered under warranty and was not caused by them. when asked what caused it they do not know. they said it was ok to drive that nothing was wrong.*jb
VISIBILITY - REAR WINDOW WIPER/WASHER
05/03/2009712331
 There is a plastic cap holding on the rod to the windshield wipers that will popped off without any kind of warning. my family was driving on the highway in the rain, and the wipers came to a halt without warning causing no visibility. i think that this matter should really be addressed because it could have caused major accident and taken many lives. there were no deaths, but it certainly could have been. by the grace of god. *tr