BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
02904/01/200510015248This bulletin provides information related to replacement of the air bag diagnostic unit (adu). some owners may complain of the srs warning light illumination resulting in one or more seat track position sensor diagnostic trouble codes (dt07/12/2005

Consumer Complaints

Fail datemilesoccurencesPurchase date
 While approaching to an intersection the kia crash the front left side to the back of a land rover, and despite the big impact and damages the air bags didn't opened endangered the life of my daughter. i have photos of the big impact as of the fact that the air bags didn't opened.
 I bought a 2004 kia sorento in 2006 finished paying for it in 2010,over the years ihave had to change the lights so many times i cant count,i have had topaint it twice,then the driving shaft broke,the compressor was changed twice, the cd player works on and off the air bags light came on and stayed for months on end the engine light does the same and most recently there is smoke coming from the engine, i am having to stop park and let it cool off before continuining on my journey, at the moment i got scared and i now i have my vehicle parked at home because i am scared to drive it, it is a shame and i am very upset. is there anyone out there who is trying to do something about these problems us consumers are having? i own my vehicle and has a clean title and would like to trade in or sell but with all these problems how can i pass it on to someone else? i am asking someone from kia to do the responsible thing and give us some answers before someone loses their life,that is if it hasnot happened already. dont let this be toyota.
 2004 kia sorento. rollover. kia says that the air bags are turned off in a roll over not when hit on the side! what good are they than? this information is not given when the kias are purchased.... research needs to be done for how often it occurs and that there may be more rollovers than side impatcts, why they rollover soo many times, and that there are many complaints for other kias that the airbags have not deployed in crashes. consequences were that the driver died this time due to the air bags did not deploy! there was only one person the driver in the kia, the crash was when the vehicle hit the rock and than the ground 15 times.
 Tl*the contact owns a 2004 kia sorento. while driving approximately 30 mph on normal road conditions, the engine stalled unexpectedly and restarted after several attempts. the check engine warning indicator illuminated on the instrument panel and remained lit until the engine was turned off. the vehicle was taken to an authorized dealer and they stated that the manifold gasket failed. the vehicle was repaired under warranty. on six separate occasions, the vehicle was taken back to the authorized dealer for identical failures, but there were no resolutions. the contact was responsible for the repair expense because the warranty expired. the authorized dealer replaced the crankshaft, crankshaft sensor, timing belt, and drive belt. the failure mileage was 50,000 and current mileage was 66,000. updated 12/23/08 the air bag illuminated and would not go out, even when someone was seated in. the headlight was blown, the rear hatch would not stay up. the dealer had to order hood struts. updated 12/23/08.*jb
 Airbags not working properly during accidents. this has caused all insurance companies to remove the discounts for airbags. this need to be investigated due to the fact several injuries have occurred because of this problem. if the airbags fail during the time when they are needed most then the manufacturer has a duty to fix this problem. *jb
 Tl*the contact owns a 2004 kia sorento. while driving in a snow storm at 55 mph, the contact lost control of the vehicle and struck a pine tree. the frontal air bags failed to deploy. a police report was filed. he was wearing his seat belt at the time of the crash, but his head still struck the windshield. the contact wants to know why the air bags failed to deploy during the high speed crash. the failure mileage was 43,000.
 Tl*the contact owns a 2004 kia sorento. while driving 45 mph, the vehicle began to hydroplane. the vehicle turned and crashed head on with another vehicle traveling 45 mph as well. the air bags failed to deploy. the contact sent pictures of the crash and called the manufacturer, but was informed that the impact was not powerful enough to deploy the air bags. the vehicle was destroyed. the contact's wife and two others were injured. a police report was filed. the current and failure mileages were 57,000. updated 04/23/08 *bf
 The side airbags on our 2004 kia sorento did not deploy in a side impact with a utility (electric) pole. car slid from road in a sudden hail storm and slid passenger side into the pole. speed when control of car was lost, approx 45 mph. the impact broke the pole into 4 pieces and totaled the car. the impact was in the rear passenger side door, just infront of the the right rear tire. the damage to the car went all the way to the frame.