Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 11/16/2012 | 138057 | ||
| Entering i-35 north from access road in san antonio texas. time 08:15am (rush hour) loud bang from rear of vehicle speed immediately dropped to 20mph, initially thought i had blown a tire. pulled off access road to side street. was having trouble stopping vehicle no brake pressure foot went all the way to floorboard. checked rear tires, no visible damage to either tire (tires were new)when vehicle was purchased. again attempted to drive vehicle, rear tires were having trouble rotating? later discovered wheel bearings had failed. | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 08/07/2004 | 6653 | 4 | 12/10/2003 |
| I have 3 major failures w/my new kia sorento '04 since buying it in dec '03 from peak kia in colo.the 1st failure, the anti lock brake control unit was replaced in dec '03.the brakes engaged when they shouldn't. i have complained many times about a road vibration at 68-72 mph. dealer has seen my car 5 times for this problem. the 1st time the dealer said they couldn't find anything wrong, but said they had only driven it to 63 mph. the 2nd time i took it in, problem had been noted in a number of sorento's nationwide & they were going to need to change the drive shaft. 3rd time for this same problem & upon picking up the car found out that they didn't change the drive shaft, but greased it w/special heavy duty grease &turned it 180 degrees. i asked why hadn't changed drive shaft, & they said the manufacturer's technical service bulletin recommended this procedure 1st. the vibration has slowly returned. i called the dealer & they said they would put me on list to drive car w/regional service mgr. they called & said he was in town, so i went to drive car with local service mgr & regional service mgr.they felt there was nothing highly noticeable about vibration & said it could be the roads. they told me to call back if it got worse. in august '04, were driving & my car began to smoke. a huge trail of smoke coming out from under car. we pulled to the side of the road & called 24hr towing from the dealer. car towed to osborn kia in colo. & found that the entire rack & pinon steering mechanism & gear box had blown up throwing steering fluid on the engine. so much smoke i thought the car was on fire! what could have happened if our steering would have gone out in a tight turn! the dealer's service mgr said in all of his year's the dealership had never replaced this part. the entire steering system replaced, the car is now vibrating once again at 68-71mph. i am going to contact the dealer but am concerned they will not do anything to fix this. *jb | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 11/09/2007 | 1 | ||
| Rotors warped. i experience shuttering when stopping at any speed. i plan to take into the shop this week for repairs. my friend with a jeep cherokee had the exact same problem and jeep issued a recall. looking at the number of complaints i've found on this for kia sorento, i feel kia should take the same action. *tr | |||
| 07/14/2004 | 33700 | 4 | 09/12/2003 |
| Tl*the contact owns a 2004 kia sorento. the vehicle vibrates when the brake is depressed at 40 mph. the front rotors were warped and later resurfaced at 18,000 miles. the vibration duplicated approximately 6,000 miles after the resurfacing. the dealer replaced the front rotors, however the vibration recurred approximately 29,000 miles later. the dealer replaced the front rotors for the second time. presently, the vehicle is beginning to vibrate again. the vehicle has not been back to the dealer for inspection. the current and failure mileage were 33,700 miles. | |||