Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 034 | 01/01/2011 | 10037693 | Ready | 06/03/2011 | |
| 034 | 01/01/2011 | 10037693 | Kia: there may be erratic shifting, shift shock, and a malfunction light on with stored trouble codes. this is caused by a problem within the transfer motor. *rm | 06/03/2011 | |
| 018 | 01/01/2007 | 10021561 | Automatic transmission adaptive value reset/relearn. *kb | 05/15/2007 | |
| 017 | 12/01/2006 | 10020679 | Transmission shift hesitation. *kb | 12/22/2006 | |
| 92 | 01/01/2006 | 10019917 | Possible abnormal vibration/noise when shifting from park to drive or reverse due to insufficient torque at the rear driveshaft retaining bolts at the transfer case. *tt | 05/12/2006 | |
| 010 | 08/01/2004 | 10016839 | New 5-speed automatic transmission. *tt | 10/12/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 09/13/2012 | 80000 | 1 | |
| Gear shift knob came off and is stuck in park. the mechanism to engage the shifter is a small cheap plastic piece that broke off. fortunately, the car was not in motion when this occurred. *tr | |||
| 09/13/2012 | 80000 | ||
| Gear shift knob came off and is stuck in park. the mechanism to engage the shifter is a small cheap plastic piece that broke off. fortunately, the car was not in motion when this occurred. | |||
| 02/07/2012 | 106164 | 3 | 10/01/2011 |
| I bought my 2005 kia sorento october 2011. the cost of the vehicle was $8664.00 and financed for $13,399.48 or 36 months. this vehicle was purchased at brick city motors, 316 broadway ave, newark, nj 07104. a warranty for 6 months or 7500 miles was issued with it. the warranty did not cover the defect in the engine. on february 7 2012, i was driving on interstate 280 in the 3rd lane going west when the vehicle shut off. the power steering went out and i was unable to turn the hazard lights on. thank god people were not flying or there would have been a tragic accident. i had the vehicle towed to a kia dealership in nutley nj. i did that because i figured it was a kia product let their dealership repair it. the result for the problem was replaced timing belt/crankshaft gear/tensioner/pulley/idler/balancer-note: cr damaged- jeweled key way to crank slot limited warranty on rep. the labor cost was 826.00 with no guarantee on parts or labor. brick city paid for the parts and i paid for the labor. on july 15th 2012 my kia sorento had to be towed to kia in nutley nj. the rep advisor told me that i need to get rid of the vehicle while i can. i paid 50 some dollars for an oil cap to be replaced. the vehicle had shut off again like it did in feb 2012. the rep also told me that i need a transmission. on july 26 the vehicle would not start up and a friend of mine took me to her brothers mechanic shop. the end result was that they found the crankshaft needs replacing and was bent again. on july 26, 2012, i, then went back to kia in nutley nj and the manager told me the work they did was not warranted and that brick city motors screwed me. i called kia motors in woodbridge nj and they told me the worst case scenario is that i have to pay maybe 2000.00 for a replacement. i am a disabled veteran permanently and totally disabled. i have to have a suv due to daily chronic pain. | |||
| 09/09/2011 | |||
| I see that you have 15 recalls for this suv, i have only had kia service this truck, until 09/09/2011 can you tell me why, no notice or repairs have been fixed, not one notice in the mail joe meyers kia. houston texas | |||
| 09/28/2011 | 84400 | ||
| While traveling down the road in my 2005 kia sorento my car lost steering. my brake light and battery light came on, i took it to the dealer where they told me crankshaft bolt had broke with half of it stuck in engine. kia refuses to address the issue with some many people having it. it is a dangerous condition that causes you to lose steering while driving luckily i didnt crash, but some many others have. kia must recall this crankshaft bolt issue, someone my get seriously hurt or killed! | |||
| 08/09/2011 | 97000 | ||
| I was driving home from work and stopped to store and when i went to back out it felt like power steering belt went out but it was not that it was a bolt backed out of the crankshaft and dealership said it was out of warranty so i called kia hotline and they said i still have warranty but not on that screw so i am looking a 2 grand to fix this suv that has headlights and taillights to be replaced all the time and the dealerships do not back up there product. | |||
| 06/15/2011 | 120000 | ||
| The main crank shaft pully bolt stripped out and caused the crank shaft to start to work its way out of the motor block i talked to kia customer service center and they said that it was not covered as a recall even though it was a main failure in the previous two years of 2003 and 2004 they said that they had fixed the problem by installing a different bolt in the 2005 model but in my opinion that is a false statement do to the fact it has failed in my 2005 sorento telling me the problem has not been solved. | |||
| 12/05/2010 | 64000 | ||
| Tl-the contact owns a 2005 kia sorento. while turning at approximately 2 mph the steering wheel locked up and she was unable to turn the wheel. the vehicle was pulled over and shut off. it was then towed to an independent repair shop where she was informed a bolt within the driveshaft fractured, causing the steering wheel to lock up. the vehicle was not repaired. the failure and current mileages were 64,000. sm. | |||
| 11/10/2010 | 100000 | ||
| My 2005 sorento, suv, begun to shake on the front and later stopped. i had a machanic check it for the main belt to be off and he said it was more major. the bolt had broken off in the motor. some cars from kia had already had that complaint. i called the kia headquarters and they said yes, but not a recall for that model doing it. well it is and i am still paying for something i can't use.???? | |||
| 11/15/2009 | 88000 | 1 | |
| The crank shaft pulley in my 2005 kia sorento is defective. the part has failed multiple time and the manufacturer refuses to repair or replace the part or vehicle. the car is still within the power-train warranty with cover the engine. they have however stated that this is not covered as it is not part of the engine however this part is according to the dealership part of the engine as it controls the pistons and with out it the engine can not run. this seem to be a common problem as consumer complaint are posted all over the internet and the dealership has informed me they receive many complaint about this same issue and fix 3-4 a week and often the part fails and they again have to replace it. *tr | |||
| 07/15/2009 | 65400 | 1 | |
| The gear shift leaver broke while driving 2005 kia sorrento when examining the leaver it is held together by a small plastic screw that split in half when the lever was shifted into another gear. thus making the shifter inoperable the car had 65000 miles on it i brought the car to kia and had to replace the shift leaver. i did not ask to keep the old leaver. *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 03/31/2011 | 37945 | ||
| Car shakes when braking. rear brakes pads worn down to 30%. had rear rotors turned and new pads installed at 37,945 shaking reduced somewhat. at 41,252 had rear brake rotors replaced,(because they where warped) and brake pads replaced,car still shakes. mechanic states problem is in the drive train which somehow binds-ups when braking and is destroying the rear bakes. shakes | |||
| 09/09/2010 | 7415378 | ||
| 2005 senerto love the car, but on take off aroung 45 to 50 mph if ll jerk and lose speed butif i keep my foot it it does happen as of yet, it just holds thtere end much give lots of gas to get ti going.that's the only problem i have. please help. all the time | |||
| 04/15/2010 | 78360 | ||
| Earlier recall defective!!! 2005 kia sorento v6, had a recall of breakage of crankshaft accessory pulley bolt. new bolt from the recall has also failed. my crankshaft pulley and bolt fell out on the highway while in operation. kia service refuses to cover the new bolt on warranty. had bolt tightened at local shop and it failed again in 3 days!!! kia is failing to fix this problem in which will result in fatality accidents. | |||
| 01/03/2009 | 50000 | 4 | |
| I have a 2005 kia sorento that started to shut off while driving on jan 3rd 2009. since then it has happened 4 times. it is random and i am currently in court with kia through the pa lemon law. i wanted to file this complaint so it is on record. *tr | |||
| 01/24/2008 | 3 | 07/10/2005 | |
| While driving under normal circumstances, the automatic transmission in my 2005 kia sorento makes an unusual noise (klunk) while shifting between gears, then immediately loses power. i maybe able to drive at a very low speed for a short distance with no power or it will just not move (as what happened to me in the second failure). the kia dealership in which i have had it towed to has done the following. first visit = misc found codes p0716/p0893//clear codes ok at this time could not duplicate customers concern. second visit = replaced throttle pos sensor. third visit = vehicle was low on transmission fluid. i am not accepting the last excuse as a fix to the problem, i believe there is an underlying problem. *tr the vehicle went back to the dealer for the 4th time for the clunking noise that causes it to stop and the dealer replaced the wiring harness kit. | |||
| 07/22/2005 | 4000 | 4 | 02/08/2005 |
| While driving my 2005 kia sorento it suddenly looses power and will not surpass 30 mph. when i change from automatic transmission to this new standard shift there is no response. this has occurred now 4 times the past 2 months. the dealer checked the codes and nothing shows. i must stop and shut the vehicle off, restart and all systems return to normal. my dealer says that i must bring this to them when it is in this state. this request is impossible to do.*jb | |||
| 08/18/2005 | 1734 | 50 | 04/08/2005 |
| Transmission slips in the first four gears. i a have almost been rear ended many times because transmission goes into neutral. transmission module replaced. it is still slipping out of gear. *nm | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 08/28/2007 | 31000 | 2 | 04/30/2005 |
| My fiance' and i have recently started experiencing some issues with our 2005 manual transmission. for some reason, from a stop, the car will not move forward once it is on gear. it just won't move. i can take it in and out of gear and it still won't move. i can try it in first or second and still nothing. the work around we figured out is to put it in reverse and maybe move it backwards just a little bit and we are then able to put the car in first and move forward like normal. it has actually happened to her three times in the past week, once last week and twice today. i was able to get to the car last week the first time it happened and saw the issue first hand. i am going to kia about this, but i was wondering if anyone else has had this issue or experienced this issue with the 2005 manual transmission, or any year transmission for that matter. the problem is that this has happened on busy roads and intersections in the middle of rush hour. we are worried that it will happen while she is moving or changing gears. this has to be some sort of safety issue. the car is going to kia tomorrow to have the issue addressed. *jb | |||
| 05/02/2005 | 8 | 11/13/2004 | |
| Manual transmission intermittent shifting safety defect causes our 2005 kia sorento to lock up while we are driving in traffic and will not let us shift gears or move the car. has happened pulling into traffic in first gear; has happened on the highway shifting up through gears, has happened down shifting in intersections. this dangerous safety defect could cause us to be in a possibly fatal accident. we have reported this problem to kia inc. two times and taken to dealers for diagnosis but have been told since this is an intermittent problem and they can't duplicate it there is nothing they can do to help us. they test drive the car but will not do anything else to look at the car. in the meantime the problem continues to exist and we are driving a dangerous vehicle and we do not know what to do to have this problem corrected. our conscience tells us we should not trade or sell this auto because we know it has a potentially life-threatening safety defect (even though it happens intermittently) . this is a frightening experience. every time we drive the car we wonder if the shifting problem will occur. we have young grandchildren and bought the kia sorento because of its positive safety features. because of this serious problem we are highly concerned for their and our safety. *nm updated 11/21/06. *jb updated | |||