Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 05/19/2012 | 140000 | ||
| Tl- the contact owns a 2005 kia sorento. the contact was traveling 10 mph when the power steering assist failed while attempting a left turn and the contact crashed into a ditch. the vehicle was destroyed. the police were not contacted. there were no injuries. the vehicle was not taken to the dealer and the manufacturer was not contacted. the failure mileage was 140,000 and the current mileage was 143,000 . kmj | |||
| 05/19/2012 | 140000 | ||
| Tl- the contact owns a 2005 kia sorento. the contact was traveling 10mph when the steering failed making a left turn and the vehicle crashed into a ditch. the failure and the vehicle crashing into ditches repeated four times. the vehicle was destroyed. the police were not contacted. the crashes caused no injuries. the vehicle was not taken to the dealer. the manufacturer was not contacted. the failure mileage was 140,000 and the current mileage was 143,000 . rds | |||
| 10/08/2011 | 150000 | ||
| While driving my vehicle home i noticed pulsating in the steering wheel and the power steering went out, the vehicle became very hard to turn, after parking the vehicle and turning it off, i turned it back on and the power steering came back, this issue will be addressed with the dealership on monday. | |||
| 09/28/2011 | 84400 | ||
| While traveling down the road in my 2005 kia sorento my car lost steering. my brake light and battery light came on, i took it to the dealer where they told me crankshaft bolt had broke with half of it stuck in engine. kia refuses to address the issue with some many people having it. it is a dangerous condition that causes you to lose steering while driving luckily i didnt crash, but some many others have. kia must recall this crankshaft bolt issue, someone my get seriously hurt or killed! | |||
| 05/24/2011 | 111025 | ||
| On tuesday may 24, 2011 as i was about to make a turn in my 2005 kia sorento the steering wheel locked and the brake light turned on. i was able to turn the steering wheel to the right slightly and drive diagnal to the sidewalk and park the vehicle. upon towing the vehicle it was found that the bolt that holds the damper, controlling the steering had broken. i am currently researching how this bolt could have broken. my vehicle has 111,025 miles and i am the first owner. the vehicle is undriveable. | |||
| 03/25/2011 | 75000 | ||
| Tl* the contact owns a 2005 kia sorento. the contact was driving approximately 60 -65 mph when the battery and parking brake warning lights illuminated momentarily. the contact stated that the power steering failed suddenly and caused extreme difficulty in steering capabilities. the vehicle was then inspected by an independent mechanic and they advised that the failure was the harmonic balancer bolt and that the entire engine would need to be replaced. the vehicle was not repaired. the failure and current mileage was approximately 75,000. | |||
| 11/11/2010 | 82000 | ||
| Tl-the contact owns a 2005 kia sorento. the contact stated that when entering her vehicle she had a difficult time trying to turn the steering wheel. the vehicle was towed to a independent mechanic who informed the contact that the bolt on the crank shaft had fractured. the manufacturer was contacted and offered no assistance. the vehicle has not been repaired. the failure mileage was 82,000. tb | |||
| 05/19/2010 | 78000 | ||
| Tl* the contact owns a 2005 kia sorrento. the contact was pulling into a driveway at relatively low speeds of 5 mph when he noticed an unusual popping sound. the steering immediately failed and the contact was able to stop the vehicle without incident. the contact noticed that when turning the steering wheel, the tires would not move. the manufacturer advised having the vehicle towed to a local dealer for a diagnosis of the failure. the contact stated he would have his personal mechanic diagnose the failure. the vehicle was not repaired. the failure and current mileages were 78,000. | |||
| 06/01/2005 | 0 | 1 | |
| Intermittent hard steering as stated on technical service bulletin, kia motors, # kt2005022519, model: sorento ex, produced before 10/06/04. may intermittently have variations in the level of power assist during driving and parking. steering problems were related to dealer, alignment of front wheels was performed that required major rebuild due to defective parts. did not solve problem. i became aware of this service bulletin recently while speaking with a service writer at new kia dealership. no action will be taken due to vehicle being out of warranty. this information was never made know to me since the vehicle was purchased new. this is a serious safety issue that should be addressed. *tr | |||
| 07/20/2009 | 124000 | 1 | |
| While returning from our vacation our kia started making at lot of noises in around the airconditioning heating system, the air coming from the vents didn't seem to be warm enough to defog the windows, then the next day when it was warmer it started making a rattling fan noise when the air was turned on. when the system was turned off it didn't make the noise anymore. we arrived home unloaded our gear and then went out again a while later. the fan noise started again and the warning light came on and the power steering didn't work, when the air was turned off everything resumed to normal. we arrived at our friend house and went inside. after several minutes we smelled something burning and went outside to see smoke coming from the engine area. we lifted the hood to investigate where we saw flames coming from the engine. we immediately extinguished the fire and had the vehicle towed the next day. come to find out several days later that our vehicle was too badly burned to repair the engine. the engine had to be replaced due to a timing belt failure. if this is an ongoing problem it should be mandatory that they should be replaced by whomever owns the vehicle or the dealer if the car has been traded because the next owner would not know any of the previous repairs such was our case. as it stands now there are some interior electrical problems such as the lights an the electronic seats we are hoping for some kind of recall for this problem. there was also a problem with the fan running on after the car was turned off. this was still happening even after the engine had been replaced and we were told earlier that it was a sensor problem which still happened even after the sensor was replaced. *tr | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 08/22/2005 | 6556 | 1 | 02/17/2005 |
| 2005 kia sorento v6, breakage of crankshaft accessory pulley/vibration damper bolt, causing loss of power steering due to power steering belt to become inoperative. this problem effects 2003 to 2006 kia sorento v6 engines many owners have had multi failures of this bolt, the updated bolts fail too. kia is trying to hide this serious problem and has no intention of a real fix. my vehicle and others are afraid to drive our kia sorento's. *nm | |||
| 01/03/2005 | 3 | ||
| 2005 kia sorento ex developed problems with the power steering.***no answer required***. *mr within a few days of owning the vehicle, the consumer noticed the clock was not working properly, there was a noise while the vehicle was cold, while turning right or backing and pulling forward, a shudder in the brake pedal, a cut in the leather passenger seat. on 4 occasions the passenger air bag sensor light dash light did not engage properly with 3 different people of different weights/heights were sitting in the seat. the power steering failed 3 times. the consumer was told the shudder in the brake pedal was normal and was a part of the abs. *jb | |||