Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 08/20/2012 | 75523 | ||
| I have cooper discover tires on my suv i put on brand new that i bought from my ford dealer on aug 16th on 2008 it is a 2005 kia sorento i bought it brand new in 2004 so i needed new tires and that is what i bought i drove the vehichle every day back and forth to work when i put the tires on my kia it had 30.402 miles on it now it has a little over 75.000 miles on now they tell me they are dry rotted and i know that they are wearing but i also had a 4 wheel alighnment done when they where put on also i had them rotated every 5000 miles also they where ms245/r70-16 4 of them i bought at once i just dont understand how they could be dry routeded and why they didnt even last 60,000 miles we dont drive like maniacs and we take very good care of our vehicles in fact i didnt even work in the last 2 years my husband was only driving in town where we live from one end of town to the other i even had the nitro put in my tires so they didnt fluctuate with the tempature. so i was wandering if there was a recall on these tires and i wasnt notified if so could you please post it so i could print it out to take it to the dealer to get them taken care of thank you because they will not do nothing about them they said there is no warrenty on the tires and no milage garanutee | |||
| 03/27/2012 | 105800 | ||
| Headlight bulbs have gone out at least once a month since i have purchased vehicle used. have to keep spare bulbs in vehicle in case it happened again at night which i would not be able to drive with my normal headlights ig i had not carried the spare ones in sorento. brake lights have gone out 3 times since i have purchased sorento in march 2012. lighting interior does not work unless you manually push the button from the top of ceiling. door ajar light came on and started beeping all doors were tightly shut. was told that the seat belt harness metal part may have caused the drivers door to bend or knock off the diode button. | |||
| 08/09/2011 | |||
| Stripped crank shaft | |||
| 06/14/2011 | 64250 | ||
| On 6-14-2011 i was driving my 2005 kia sorrento just turningt onto my street when it suddenly lost its power steering and the power brake light was on. i managed to drive it a few feet to my driveway to inspect my car and noticed a big silver bolt-like piece of metal approximately 4 long dangling beneath the radiator and took it inside and called my husband. when he came home he looked at the car and checked online to try and see what may be wrong with it and discovered it may be the crank shaft pulley bolt and called the dealership's service department. the man at the service department felt this was not the case but my husband said that he had was holding the bolt in his hand. nonetheless i scheduled an appointment. the soonest they could get me in was 6-29-2011, 15 days later. i am employed as a physician extender am had to work the weekend (june 18th and 19th), therefore, i had to rent a car for that weekend as we have no weekend public transportation service in our location which cost me $177.00. my car then had to be towed on the morning of 6-28-2011 to the dealership for service on 6-29-2011 at a cost of $65.00. then they were having difficulty honoring my warrantly because they could not find my name but i had since married but since it was not changed on the warrantly they did not repair the car. i had to contact kia corporate and the person there told me it could take up to 2 weeks to make the change and the car would not and could not be repaired until then and they could only give me a discount on a rental car in the meantime. i had to immediately fax (not email) documentation of sale. i had paid cash for the brand new vehicle at the time. the kia dealership in which i bought the car only keeps sales records for the past 3 years. the corporate person that i was speaking with was not able to correct the infomation on his end due to a glitch. they fixed the car and charged me $170.00 additional for repairs not covered by warranty. | |||
| 06/02/2011 | 115000 | ||
| I was sitting at a drug store drive thru when a loud screeching noise was heard from the front of the car. i pulled out of line and into a parking space. the car was towed and the mechanic reported that the crankshaft pulley bolt had sheared off in the engine. upon researching my options (the repair cost is enormous, and the vehicle may be junked due to damage to the engine) i have learned that this is a continuing problem with sorentos, (earlier models have been recalled due to this problem) but kia refuses to acknowledge or fix this problem for the 2005 models. this is a major safety issue in my opinion due to the fact that if the bolt breaks or shears while you are driving at any speed, you lose the ability to steer or control the car. a call to our local dealer confirmed that they had had several come in with the same problem, and at this time kia is doing nothing. if this problem existed in earlier models, i do not understand why this has not been fixed by kia. | |||
| 06/03/2011 | 89000 | ||
| The crankshaft bolt broke on my 2005 kia sorento. i have found a site where several people have complained of this happening. it also says that a recall for this problem was done on the 2003 sorentos, but not the 2005. listed below is where i found the other complaints. http://repairpal.com/revised-crankshaft-pulley-bolt-422 | |||
| 06/02/2011 | 115000 | ||
| I was sitting at a drug store drive thru when a loud screeching noise was heard from the front of the car. i pulled out of line and into a parking space. the car was towed and the mechanic reported that the crankshaft pulley bolt had sheared off in the engine. upon researching my options (the repair cost is enormous, and the vehicle may be junked due to damage to the engine) i have learned that this is a continuing problem with sorentos, (earlier models have been recalled due to this problem) but kia refuses to acknowledge or fix this problem for the 2005 models. this is a major safety issue in my opinion due to the fact that if the bolt breaks or shears while you are driving at any speed, you lose the ability to steer or control the car. a call to our local dealer confirmed that they had had several come in with the same problem, and at this time kia is doing nothing. if this problem existed in earlier models, i do not understand why this has not been fixed by kia. | |||
| 06/03/2011 | 89000 | ||
| The crankshaft bolt broke on my 2005 kia sorento. i have found a site where several people have complained of this happening. it also says that a recall for this problem was done on the 2003 sorentos, but not the 2005. listed below is where i found the other complaints. http://repairpal.com/revised-crankshaft-pulley-bolt-422 | |||
| 06/02/2011 | 115000 | ||
| I was sitting at a drug store drive thru when a loud screeching noise was heard from the front of the car. i pulled out of line and into a parking space. the car was towed and the mechanic reported that the crankshaft pulley bolt had sheared off in the engine. upon researching my options (the repair cost is enormous, and the vehicle may be junked due to damage to the engine) i have learned that this is a continuing problem with sorentos, (earlier models have been recalled due to this problem) but kia refuses to acknowledge or fix this problem for the 2005 models. this is a major safety issue in my opinion due to the fact that if the bolt breaks or shears while you are driving at any speed, you lose the ability to steer or control the car. a call to our local dealer confirmed that they had had several come in with the same problem, and at this time kia is doing nothing. if this problem existed in earlier models, i do not understand why this has not been fixed by kia. | |||
| 06/03/2011 | 89000 | ||
| The crankshaft bolt broke on my 2005 kia sorento. i have found a site where several people have complained of this happening. it also says that a recall for this problem was done on the 2003 sorentos, but not the 2005. listed below is where i found the other complaints. http://repairpal.com/revised-crankshaft-pulley-bolt-422 | |||
| 03/28/2011 | 77000 | ||
| 2005 kia sorento +/- 77,000 miles...while driving at a low speed the brake and battery light flashed on, lost power steering, after researching online it appears it's the dreaded crank shaft pulley/bolt defect lucily i was able to safely get off the road......1yr to payoff vehicle. not to mention the numerous front and taillight bulb replacements. i will never buy a kia again!!! kia is aware of this issue and has done little to nothing about it. are they waiting for a death to occur? | |||
| 12/10/2010 | 64000 | ||
| December 18, 2010 kia motors america, inc. dear kia this letter is to complain about an internet posted and known defect in your 2005 kia sorento. i recently broke down because | |||
| 04/20/2010 | 58890 | ||
| The front windshield wipers start working by itself without pressing any control. specialty at night and the washer pump does not work. sometimes when using turn signals or headlights and the only way to stop it it is turning off the engine. it is scary because you do not expect such occurrences and makes a distraction when yor are driving in the speedway, here in south carolina without any lights in the road and the i 26 is not an easy road to drive safety | |||