Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TSB-068 | 05/01/2010 | 10034246 | Kia: intermittent mil on with no fault code stored; information about dtc p1330. provides information relating to certain vehicles. in affected vehicles an intermittent short to ground in a circuit only intended for testing purposes may c | 10/29/2010 | |
| TSB-044 | 11/01/2009 | 10033464 | Kia: ecm upgrade with tp sensor replacement-mil on with dtc p2135/p0638. information related to ecm software and tp sensor upgrade on some vehicles with 2.7l engines which may experience a malfunction indicator lamp (mil) illuminated with | 08/18/2010 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV) | |||||
| 92 | 01/01/2006 | 10019926 | Crankshaft bolt torque. *tt | 05/16/2006 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 01/12/2013 | 83500 | ||
| Tl* the contact owns a 2006 kia sorento. the contact stated that while driving 35 mph, the alternator, brake and temperature warning lights illuminated and the power steering failed. the vehicle was moved to the shoulder. upon inspection, the contact noticed that the crankshaft bolt fractured and caused the fan belt and the water pump to become inoperable. the vehicle was not taken to a mechanic. the vehicle was not repaired. the manufacturer was notified and advised the contact to take the vehicle to the dealer for diagnostics. the failure mileage was 83,500. | |||
| 01/12/2013 | 83500 | ||
| Tl- the contact owns a 2006 kia sorento. the contact stated that while driving 35 mph, the alternator, brake and temperature warning lights illuminated and the power steering failed. the vehicle was moved to the shoulder. upon inspection, the contact noticed that the crankshaft bolt fractured and caused the fan belt and the water pump to become inoperable. the vehicle was not taken to a mechanic. the vehicle was not repaired. the manufacturer was notified and advised the contact to take the vehicle to the dealer for diagnostics. the failure mileage was 83,500. mah | |||
| 01/12/2013 | 83500 | ||
| Tl-the contact owns a 2006 kia sorento. the contact stated while driving 35 mph the power steering failed. the contact merged the vehicle to the shoulder and after inspecting the vehicle he notice the crankshaft bolt broke causing the fan belt and the water pump to be inoperable. the alternator light, the brake light and the temperature light started to illuminate. the vehicle was not taken to the dealer. the manufacturer was notified who stated he should take the vehicle to the dealer for a diagnostic test. the vehicle was not repaired. the failure mileage was 83,500. mw | |||
| 09/12/2012 | 59800 | ||
| Tl* the contact owns a 2006 kia sorento. the contact stated while traveling 40 mph the all of the warning lights on the instrument panel illuminated. when the power steering malfunctioned the brakes failed to stop the vehicle when they were applied. the contact merged onto the emergency lane; however, he was able to continue driving to his destination where the vehicle was towed to the dealer for diagnostic testing. the dealer confirmed that the bolt to the harmonic balancer failed. the vehicle was not repaired. the manufacturer was contacted. the failure and current mileage were 59,800. | |||
| 09/12/2012 | 59800 | ||
| Tl- the contact owns a 2006 kia sorento. the contact stated while traveling 40 mph the all of the warning lights on the instrument panel illuminated. when the power steering malfunctioned the brakes failed to stop the vehicle when they were applied. the contact merged onto the emergency lane; however, he was able to continue driving to his destination where the vehicle was towed to the dealer for diagnostic testing. the dealer confirmed that the bolt to the harmonic balancer failed. the vehicle was not repaired. the manufacturer was contacted. the failure and current mileage were 59,800. rvk | |||
| 09/12/2012 | 59800 | ||
| Tl- the contact owns a 2006 kia sorento. the contact stated while traveling 40 mph the instrument lights illuminated and the power steering and brakes failed. the contact then merged to the side of the road. the vehicle was able to be driven to the contact's work. the vehicle was then towed to the dealership where it was confirmed that the bolt to the harmonic balancer had failed. the vehicle was not repaired. the manufacturer was contacted. the failure and current mileages were 59,800. mh | |||
| 08/13/2012 | 46400 | ||
| Tl* the contact owns a 2006 kia sorento. the contact stated while driving 40 mph the vehicle stalled without warning. the contact was able to pull to the side of the road and attempted to restart the vehicle but the vehicle would not turn over. the vehicle was towed to a local mechanic who suggested the contact take the vehicle to an authorized dealer. the vehicle was then towed to the dealer who stated that the crank shaft bolt was fractured, as well as the push rods. the dealer advised that the engine needed to be replaced. the contact did not have the engine replaced. the failure mileage was 46,400. | |||
| 08/13/2012 | 46400 | ||
| Tl-the contact owns a 2006 kia sorento. the contact stated while driving 40 mph the vehicle stalled without warning. the contact was able to pull to the side of the road and attempted to restart the vehicle but the vehicle would not turn over. the vehicle was towed to a local mechanic who suggested the contact take the vehicle to an authorized dealer. the vehicle was then towed to the dealer who stated that the crank shaft bolt was fractured, as well as the push rods. the dealer advised that the engine needed to be replaced. the contact did not have the engine replaced. the failure mileage was 46,400. kmj | |||
| 08/13/2012 | 46400 | ||
| Tl-the contact owns a 2006 kia sorento. the contact stated while driving 40 mph the vehicle stalled in the middle of the road. the contact was able to pull to the side of the road. the contact attempted to restart the vehicle but the vehicle did not turn over. the contact towed the vehicle to a local mechanic. the mechanic suggested to the contact to take the vehicle to a kia dealer. after towing the vehicle to the dealer the dealer stated the crank shaft bolt broke as well as the push rods. the dealer stated the engine needed to be replaced. the contact did not have the engine replaced. the failure mileage was 46,400. jo | |||
| 07/05/2012 | 92300 | 1 | |
| Driving 65mph on turnpike heard a loud screeching noise brakes were hard to apply steering was difficult and dash board lite up pull to the side of the road and was towed to the nearest kia dealership to be told that crank shaft bolt broke. at 60000 miles we did the required maintenance to the tune of 663.65 and had the timing belt replaced. there was also a memo to the dealerships to replace the bolt when replacing the timing belt. according to my itemized statement the bolt was not replaced. i feel this should be covered since i followed the rules and got the required service they were negligent not replacing the bolt. however they refuse to accept responsibility for there mistake. now i am stuck with a considerable bill. *tr | |||
| 07/05/2012 | 92300 | ||
| Driving 65mph on turnpike heard a loud screeching noise brakes were hard to apply steering was difficult and dash board lite up pull to the side of the road and was towed to the nearest kia dealership to be told that crank shaft bolt broke. at 60000 miles we did the required maintenance to the tune of 663.65 and had the timing belt replaced. there was also a memo to the dealerships to replace the bolt when replacing the timing belt. according to my itemized statement the bolt was not replaced. i feel this should be covered since i followed the rules and got the required service they were negligent not replacing the bolt. however they refuse to accept responsibility for there mistake. now i am stuck with a considerable bill. | |||
| 03/30/2012 | 64000 | ||
| Tl* the contact owns a 2006 kia sorento. the contact stated that while driving approximately 30 mph, the engine stalled without prior warning. the engine restarted after waiting a few moments. the failure occurred two times. the vehicle had not been diagnosed or repaired. the manufacturer was notified of the problem. the approximate failure mileage was 64,000. | |||
| 03/30/2012 | 64000 | ||
| Tl-the contact owns a 2006 kia sorento. the contact stated that while driving approximately 30 mph, the engine stalled without prior warning. the engine restarted after waiting a few moments. the failure occurred two times. the vehicle had not been diagnosed or repaired. the manufacturer was notified of the problem. the approximate failure mileage was 64,000. sm. | |||
| 05/18/2011 | 60000 | ||
| At 60,000 miles took my 2006 sorento in for manufacture recommended service - change timing belt and new plugs, etc., never had a problem before then. got the suv back from mechanic and following day belts came off, lost power, overheated. crank shaft bolt came loose. now at 82,290 miles, bolt broke, harmonic balancer came loose and chewed up the end of the crankshaft. $3200 fix. suv has been in shop for 5 weeks and will remain there for at least 5 more until i can get the money to fix it. kia should recall this model as well, they already recognized the problem in 2003 and 2004 models. i am a single mom, raising boys without the benefit of child support or any other help. kia should stand behind their workmanship! | |||
| 03/30/2012 | 64000 | ||
| Tl-the contact owns a 2006 kia sorento. while driving approximately 30 mph, the engine stalled without prior warning. the engine restarted after waiting a few moments. the failure occurred two times. the vehicle had not been diagnosed or repaired. the manufacturer was notified of the problem. the approximate failure mileage was 64,000. js | |||
| 05/18/2011 | 60000 | ||
| At 60,000 miles took my 2006 sorento in for manufacture recommended service - change timing belt and new plugs, etc., never had a problem before then. got the suv back from mechanic and following day belts came off, lost power, overheated. crank shaft bolt came loose. now at 82,290 miles, bolt broke, harmonic balancer came loose and chewed up the end of the crankshaft. $3200 fix. suv has been in shop for 5 weeks and will remain there for at least 5 more until i can get the money to fix it. kia should recall this model as well, they already recognized the problem in 2003 and 2004 models. i am a single mom, raising boys without the benefit of child support or any other help. kia should stand behind their workmanship! | |||
| ENGINE AND ENGINE COOLING | |||
| 04/21/2012 | 118000 | ||
| Tl-the contact owns a 2006 kia sorento. while driving approximately 30 mph, the contact heard a clunking noise coming from the front end of the vehicle. the contact stated that the steering wheel then became difficult to maneuver. the brake and check engine lights also illuminated on the instrument panel during the failure. the vehicle was towed to an independent mechanic for a diagnostic test. the mechanic stated that the crank shaft bolt fractured, causing the crank shaft pulley to detach from the vehicle. the power steering belt also became loose and caused the power steering to fail. there was a voluntary recall for the 2004-2005 kia sorento addressing the crank shaft pulley failure. the manufacturer stated that the 2006 model was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 118,000. sm. | |||
| 04/21/2012 | 118000 | ||
| Tl- the contact owns a 2006 kia sorento. while driving at approximately 30 mph the contact noticed a clunking noise coming from the front end of the vehicle. the contact stated the steering wheel became difficult to maneuver. the brake light and the check engine light illuminated on the instrument panel. the vehicle was towed to an independent mechanic for diagnostic. the mechanic stated the crank shaft bolt had fractured causing the crank shaft pulley to detach from the vehicle. the power steering belt became loose causing the power steering to fail. there was a voluntary recall for the 2004-2005 kia sorento for the crank shaft pulley failure. the manufacturer stated the 2006 model was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 118,000. ds | |||
| 11/17/2011 | 60300 | ||
| Tl-the contact owns a 2006 kia sorento. the contact was driving approximately 20 mph when there was a sudden loss of power with the illumination of the warning indicators on the instrument panel. the steering wheel became extremely difficult to maneuver. the vehicle was taken to an authorized dealer for diagnosis where the technician stated that the failure was contributed to a defective crank shaft pulley bolt and the engine would need to be replaced. the vehicle was not repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 60,300. kmj | |||
| 11/17/2011 | 60300 | ||
| Tl-the contact owns a 2006 kia sorento. while the contact was driving approximately 20 mph, there was a sudden loss of power with the entire illumination of the warning indicators on the instrument panel. immediately the contact maneuvered to the side of the road and resumed to drive experiencing the steering malfunction. the steering wheel was extremely difficult to turn. the vehicle was taken to an authorized dealer for diagnosis. the technician stated the failure was contributed to a defective crank shaft pulley bolt and the engine would need to be replaced in order to repair the vehicle. the vehicle had not been repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 60,300. js | |||
| 11/11/2011 | 43621 | ||
| Driving on the highway 230 miles from home, 150 miles from my destination brake light and battery light came on. pulled off road loss of steering power. opened hood and found belts off. towed to nearest town in the middle of nowhere and mechanic diagnosed the crankshaft (harmonic balancer) bolt had sheered off and broken piece still in crankshaft. towed to nearest kia dealership 150 miles away and was told possible crankshaft/engine damage. could not do further diagnosis due to weekend (saturday) and will need to stay in town until car is repaired (no other transportation). no loaner car offered. this is a dangerous common occurance with kia sorento owners that the company seems to know about but does not want to address or cover cost of repairs. recall on bolt for 2003 models does not cover later models but dangerous situation still exhists with those later models. i am afraid to drive my car after it is repaired knowing that other owners have had this problem reoccur and loss of power steering at highway speed is a dangerous situation. | |||
| 09/02/2011 | 82000 | ||
| Crankshaft harmonic balance bolt keeps breaking. been replaced 2 times now. saw on some other websites where other people are having the same problem. some of them are getting lawyers because kia is refusing to fix the problem. my warranty ran out so they won't fix . all of my repairs have been at my own expense. | |||
| 04/10/2009 | 65830 | ||
| Under normal operation at highway speed, the crankshaft bolt broke and allowed the harmonic balancer/crankshaft pulley assembly to come free of the crankshaft. this resulted in a broken crankshaft sprocket, crankshaft position sensor and timing belt. the vehicle was not covered under warrantee because it is not considered part of kia's drivetrain because it is not a lubricated part. the vehicle was out of service for 14 days. on september 22, 2011 the same bolt came loose and snapped the spring pin aligning the balancer with the crankshaft sprocket. this resulted in the loss of power steering and charging system while my wife and daughters were traveling in the vehicle. the vehicle was not up to speed yet so the damage was minimal. the bolt had to be removed as well as the balancer. the spring pin had to be drilled out of the crank sprocket and replaced.the vehicle was out of service for 7 days. | |||
| 09/02/2011 | 82000 | ||
| Crankshaft harmonic balance bolt keeps breaking. been replaced 2 times now. saw on some other websites where other people are having the same problem. some of them are getting lawyers because kia is refusing to fix the problem. my warranty ran out so they won't fix . all of my repairs have been at my own expense. | |||
| 04/10/2009 | 65830 | ||
| Under normal operation at highway speed, the crankshaft bolt broke and allowed the harmonic balancer/crankshaft pulley assembly to come free of the crankshaft. this resulted in a broken crankshaft sprocket, crankshaft position sensor and timing belt. the vehicle was not covered under warrantee because it is not considered part of kia's drivetrain because it is not a lubricated part. the vehicle was out of service for 14 days. on september 22, 2011 the same bolt came loose and snapped the spring pin aligning the balancer with the crankshaft sprocket. this resulted in the loss of power steering and charging system while my wife and daughters were traveling in the vehicle. the vehicle was not up to speed yet so the damage was minimal. the bolt had to be removed as well as the balancer. the spring pin had to be drilled out of the crank sprocket and replaced.the vehicle was out of service for 7 days. | |||
| 09/14/2011 | |||
| Was traveling on highway 65mph tried to change lanes but the steering had gone out, had to turn sterring wheel very hard to get it to turn, once i pulled over and looked beneath hood the belts were no longer turning and could see what look like a pulley laying at bottom of engine. matt castrucci kia in dayton, ohio stated that my bolt had broken off and caused my pulley to break. have read a lot of complaints on this happening on kia's sorento, enough that a investigation should have taken place by now. what has to happen before this is investigated. does someone have to die first? | |||
| 07/31/2011 | 63000 | ||
| Crankshaft bolt sheared off in may 2010 at 63,000 miles causing $1200 in damage and towing. after having a kia dealer fix the issue out of my pocket because i'm a second owner, the issue happened again in july 2011 at 101,000 miles. the dealer again has to repair with similar costs out of my pocket. this is extremely dangerous as the belt connecting to the crankshaft pulley is also attached to the alternator which, when broke, causes a loss of all power, even while the car is at full driving speed. this is also an extremely expensive issue which after several conversations with kia, they have yet to acknowledge is a problem. | |||
| 07/26/2008 | 26404 | 1 | |
| Car stalls while driving without any warning. it has stalled in intersections and just riding down the road. when the vehicle stalls it just cuts off and my steering wheel locks up and you have no time to pull over. almost rear ended 3 times in a week. *tr | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 05/30/2011 | 63000 | ||
| Fitting that connects hose to radiator snapped in half causing coolant to leak and engine to overheat. informed by repair shop that this can be temporarily fixed by installing a brass fitting using epoxy but that the only permanent repair is to replace the entire radiator. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 05/03/2011 | 57000 | ||
| Crankshaft torque bolt sheared off causing the braking and steering to become stiff resulting in greatly diminished control of the vehicle. the pully assembly began to squeel resulting in parking the vehicle until it was time to take it to the dealership for service of the concern. enroute to the dealership the brake and engine light appeared and braking became sluggish and sterring appeared to be stiff. was able to make it to the dealership and i opened the hood seeing that the serpentine belt had come off. the following day the dealership notified me that the crankshaft torque bolt had sheared off and they were calling kia to determine a fix for replacing the bolt or if the engine would need replaced. after some brief research this appears to be a reocurring problem for several kia models and model years. | |||
| 07/22/2006 | 11894 | 4 | 11/04/2005 |
| 2006 sorento was purchased in nov 2005. jan of 2006 the check engine light came on and i was told it was due to possible loose gas cap. first time tail light went out was in july of 2006. right rear tail light was replaced. in october of 2006 a tail light bulb was replaced during my 15,000 mile maintenance. in november 2006 right tail light went out and kia replaced bulb once again. in december of 2006 left tail light went out and check engine light came on. bulb was replaced and i was told my spark plugs were misfiring and were replaced. a day later my check engine light came on again. i am now trying to see what day i can take off of work yet again to go and have the check engine light looked at. *nm | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 05/03/2011 | 57000 | ||
| Crankshaft torque bolt sheared off causing the braking and steering to become stiff resulting in greatly diminished control of the vehicle. the pully assembly began to squeel resulting in parking the vehicle until it was time to take it to the dealership for service of the concern. enroute to the dealership the brake and engine light appeared and braking became sluggish and sterring appeared to be stiff. was able to make it to the dealership and i opened the hood seeing that the serpentine belt had come off. the following day the dealership notified me that the crankshaft torque bolt had sheared off and they were calling kia to determine a fix for replacing the bolt or if the engine would need replaced. after some brief research this appears to be a reocurring problem for several kia models and model years. | |||