Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 11/01/2011 | 65000 | ||
| Tl- the contact owns a 2006 kia sorento. the contact stated that while decelerating, the brake lights failed to illuminate. the contact also stated that the failure occurred intermittently and the brake lights erroneously illuminated when not decelerating. the vehicle was not repaired. the manufacturer was contacted and informed the contact that the vehicle was not included in nhtsa campaign id number: 09v130000 (exterior lighting: brake lights: switch). the approximate failure mileage was 65,000 and the current mileage was 66,000. mh | |||
| 11/01/2011 | 65000 | ||
| Tl-the contact owns a 2006 kia sorento. the contact stated that the vehicle rear tail lights failed, the tail lights failed to illuminate and sometimes the tail lights remained illuminated. the vehicle was not taken to the dealer to have a diagnostic performed. the manufacture advised that the vehicle was not included in nhtsa campaign id number: 09v130000 (exterior lighting: brake lights: switch). the vehicle was not repaired. the approximate failure mileage was 65,000 and the current mileage was 66,000. li | |||
| SERVICE BRAKES, ELECTRIC | |||
| 12/01/2006 | 8000 | 1 | |
| Brake problems. i have had to have extensive work on my brakes every 8000 miles. i can set my odometer by this it is so reliable. when i bought my sorrento in 2006 within the first 8000 miles the brakes went out. the dealership agreed to change the rotors for me. in 8000 miles the shoes, rotors everything was bad again. i called the dealership, they refused to fix it. i went to them and they wanted to charge an exorbitant price so i went to my usual car repair shop. they changed the brakes and as usual within 8000 miles again the brakes. i went back to my car repair shop and they said this time it was the back brakes (the first time the front). they repaired them and assured me that this should not happen again before about 30k miles. now after 8000 miles my brakes are again bad. i have complained repeatedly to kia, they do nothing. their consumer portion of kia is a joke. they always say it's the consumer's fault. my car is 3 years, and almost 4 years old and i only have 29k miles on it so i am not a rough driver, not a long distance driver and am a 50 year old woman so it's not like i'm out hotrodding. *tr | |||
| 04/01/2007 | 6000 | 1 | |
| Like clockwork, every 6,000 - 8,000 miles the rotors warp. kia machined them the first 2 times, then after that said it is my driving habits and i had to pay. i have owned 15 cars in my lifetime and never had a single one warp. it causes the vehicle to shake when stopping, especially at higher speeds and i am afraid to drive out of town due to the mountainous regions that surround where i live (phoenix, az). *tr | |||
| 08/12/2006 | 26252 | 1 | |
| Replaced front rotors,18,000,26,000 miles. needs to be replaced again at 30,000 miles. both brake lights have been replaced. replaced rear drive shaft and installed shielded wire from tcm to transmission sensor. *tr | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 12/01/2006 | 8000 | ||
| I have had to have extensive work on my brakes every 8000 miles. i can set my odometer by this it is so reliable. when i bought my sorento in 2006 within the first 8000 miles the brakes went out. the dealership agreed to change the rotors for me. in 8000 miles the shoes, rotors everything was bad again. i called the dealership, they refused to fix it. i went to them and they wanted to charge an exorbitant price so i went to my usual car repair shop. they changed the brakes and as usual within 8000 miles again the brakes. i went back to my car repair shop and they said this time it was the back brakes (the first time the front). they repaired them and assured me that this should not happen again before about 30k miles. now after 8000 miles my brakes are again bad. i have now repaired my brakes, including new rotors and cylinders at 8000, 16,000, 23,000, 27,000 and now again at 36,000. my mechanic says this is the worst he's ever seen, a vehicle with no brakes is a deadly weapon, even if unintended. kia feels that they don't have to do anything about it and refuse to acknowledge this. i have complained repeatedly to kia, they do nothing. their consumer portion of kia is a joke. they always say its the consumers fault. my car is 3 years, and almost 4 years old and i only have 29k miles on it so i am not a rough driver, not a long distance driver and am a 50 year old woman so its not like im out hotrodding. please hold this company up to us standards. from now on i will only buy american made vehicles as i feel this company has no regard for rules set by my government, they are not concerned that someone may die, they don't care. | |||
| 05/20/2008 | 9000 | ||
| Tl*the contact owns a 2006 kia sorento. the contact stated that the air conditioning failed to work during a heat wave. there were no warning lights illuminated on the instrument panel during this time. in addition, the clutch failed. new brake pads and rotors were installed and the contact must downshift in order to stop the vehicle. the vehicle has been taken to two dealers and two mechanics. the failure mileage was 9,000 and current mileage was 43,000. | |||
| 07/09/2006 | 1 | ||
| I bought this car new in july 2006 it had 200 miles on it when i drove it off the lot. a week after i purchased it the brakes were smoking on the drivers front side, i took it into the dealer they said i had driven over something and it was simply burning off (yeah right) a month later they brakes started grinding i took it in they resurfaced the rotors, about 3 months later the brakes were grinding again, they replaced the rotors, about 4 months later the brakes were squealing and grinding again and i took it in they said they could find nothing wrong with it yet when i left the dealership they brakes seemed fine. in december 07 the car began to shake and make a very loud thunderous noise at take off, i took it into the dealer and they said the propeller or otherwise drive shaft was a recall and needed to be replaced which did not happen until january 08 because they had to order the part. now the brakes are bad again, and the dealer now wants to charge me over 300.00 to fix them! outrageous and totally unbelievable! *tr | |||
| 11/18/2006 | 19000 | 2 | 03/05/2006 |
| Dt*: the contact stated while driving 15 mph under normal road conditions, the brakes locked up. there were no warnings prior to the failure. the vehicle was towed to the service dealer, who replaced the brakes. the consumer has also had problems with the vehicle's cruise control *nm | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 10/10/2007 | 9000 | 1 | |
| I have been the owner of 2 brand new kia sorrentos, a 2004 and a 2006. with both vehicles i have had the same problem with the brakes shaking (sometimes violently) after only 6,000 to 8,000 miles. when taken to be looked at i was told the rotors were warped and needed to be replaced, at my own cost because brakes are a wear item. i have a friend with a 2005 sorrento that has dealt with the same problem. this is obviously a huge problem with the sorrento line and you would think they would try to make customers happier and make strong parts. *tr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 12/06/2008 | 2 | ||
| I have a 2006 kia sorento, the rotors keep failing. as of this date i have had the rotors replaced twice and turned once. they need to be replaced again. the last time i had them replaced was in december 2008. on average i have to have them replaced or turned every 8 - 9 months. i have reported it to the bbb and to kia. kia refuses to put it on recall stating that the safety highway commission has to request the recall. i am not the only one who has this problem but am the only one who is truly concerned. please help me. *tr | |||
| 01/29/2007 | 8000 | 1 | 07/25/2006 |
| Brand new 2006 kia sorento - brakes started shaking after about 2,000 miles. at 8,000 miles the car would not stop. i was driving at about 45 mph and entering a turn lane. the light ahead was about to turn red. as i braked, it sounded like the wheels were spinning and the car would not stop. there was a heavy clanking noise and then the car finally stopped (while i was halfway into the intersection.) when the light turned green, i gently applied the gas and the tires sounded like they were spinning again and the car would not move for about 3-5 seconds. i immediately took my car into the dealership. they called me 3 hours later and said the car was fixed. they replaced both front rotors and did not have an explanation as to why the tiles spun when i applied the gas at the stop light. *jb | |||
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT | |||
| 03/29/2007 | 7 | ||
| My sister-in-law owns a 2006 kia sorento and both rear tail lights are out and do not function, only the 3rd middle light works. i have since personally observed 4 kia sorentos in the los angeles area on the road with the left, right or both rear tail lights not functioning. i have also observed 3 kia sorentos in the sf bay area with the same problem. other kia products may also have this issue but it is a major problem/concern with the sorento. this is a safety issue and may result in an accident or injury. your action to contact the manufacturer is needed for a long term solution and/or recall. *jb | |||