Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 01/12/2013 | 83500 | ||
| Tl* the contact owns a 2006 kia sorento. the contact stated that while driving 35 mph, the alternator, brake and temperature warning lights illuminated and the power steering failed. the vehicle was moved to the shoulder. upon inspection, the contact noticed that the crankshaft bolt fractured and caused the fan belt and the water pump to become inoperable. the vehicle was not taken to a mechanic. the vehicle was not repaired. the manufacturer was notified and advised the contact to take the vehicle to the dealer for diagnostics. the failure mileage was 83,500. | |||
| 01/12/2013 | 83500 | ||
| Tl- the contact owns a 2006 kia sorento. the contact stated that while driving 35 mph, the alternator, brake and temperature warning lights illuminated and the power steering failed. the vehicle was moved to the shoulder. upon inspection, the contact noticed that the crankshaft bolt fractured and caused the fan belt and the water pump to become inoperable. the vehicle was not taken to a mechanic. the vehicle was not repaired. the manufacturer was notified and advised the contact to take the vehicle to the dealer for diagnostics. the failure mileage was 83,500. mah | |||
| 01/12/2013 | 83500 | ||
| Tl-the contact owns a 2006 kia sorento. the contact stated while driving 35 mph the power steering failed. the contact merged the vehicle to the shoulder and after inspecting the vehicle he notice the crankshaft bolt broke causing the fan belt and the water pump to be inoperable. the alternator light, the brake light and the temperature light started to illuminate. the vehicle was not taken to the dealer. the manufacturer was notified who stated he should take the vehicle to the dealer for a diagnostic test. the vehicle was not repaired. the failure mileage was 83,500. mw | |||
| 11/17/2011 | 60300 | ||
| Tl- the contact owns a 2006 kia sorento. the contact stated that all the lights illuminated on the instrument panel as the vehicle stalled. the vehicle was taken to the dealer where it was advised that the crankshaft pulley bolt was stripped and caused the power steering belt to spin abnormally. the dealer also advised that the bolt could not be replaced and that the vehicle would need a replacement engine. the failure and the current mileage was 60,300. kmj | |||
| 11/17/2011 | 60300 | ||
| Tl- the contact owns a 2006 kia sorento. the contact stated all the lights illuminated on the instrument panel and the power failed on the vehicle. the vehicle was taken to the dealer and it was stated the crankshaft pulley bolt was stripped and caused the belt to the power steering to spin and the power steering to fail. the dealer state that the bolt cannot be replaced and that the vehicle will need a new engine. the contact feels this is a manufacturer defect. the failure mileage and current mileages were 60,300.rl | |||
| 11/11/2011 | 43621 | ||
| Driving on the highway 230 miles from home, 150 miles from my destination brake light and battery light came on. pulled off road loss of steering power. opened hood and found belts off. towed to nearest town in the middle of nowhere and mechanic diagnosed the crankshaft (harmonic balancer) bolt had sheered off and broken piece still in crankshaft. towed to nearest kia dealership 150 miles away and was told possible crankshaft/engine damage. could not do further diagnosis due to weekend (saturday) and will need to stay in town until car is repaired (no other transportation). no loaner car offered. this is a dangerous common occurance with kia sorento owners that the company seems to know about but does not want to address or cover cost of repairs. recall on bolt for 2003 models does not cover later models but dangerous situation still exhists with those later models. i am afraid to drive my car after it is repaired knowing that other owners have had this problem reoccur and loss of power steering at highway speed is a dangerous situation. | |||
| 10/14/2009 | 92348 | 3 | 01/31/2007 |
| Tl*the contact owns a 2006 kia sorento and stated the propeller shaft for the four wheel drive continued to fail on the vehicle. the dealer replaced the front drive shaft and road tested the vehicle. within the next month, the vehicle was taken back to the shop for the same failure. the front drive shaft was replaced a second time to no avail. the failure persisted an additional two times within four months. while driving, the check engine light illuminated on the warning panel and he could smell burning oil coming from the vehicle. the dealer replaced the front drive shaft again. to date, the vehicle was making a very loud noise, when turning right, the steering wheel would become very hard and a loud noise was coming from the steering wheel. no repairs have been made to date to correct the actual failure. the failure mileage was 92,348 and the current was 99,583. updated 02/02/10 .*lj the blower motor for the heater had to be repaired. the front door's latch was faulty it was making a buzzing sound. the consumer stated the driver shaft was replaced three times and the vehicle continued to make strange noises. updated 02/04/10 | |||
| 03/07/2008 | 18800 | 20 | 10/30/2006 |
| Tl*the contact owns a 2006 kia sorento. the front window continued to develop frost in the passenger compartment. the contact noticed stress fractures on the windshield from within the vehicle. while making a right turn at 5 mph, the contact noticed additional cracks in the window. the contact is unable to see out of the front window due to the damage. the insurance company will authorize that the window be replaced. the dealer diagnosed the failure twice and charged the contact $50 per visit. they also stated that the windshield was not covered by the warranty and she should have done her research prior to purchasing the vehicle. the contact lives in a state where it snows frequently. she is currently unable to drive the vehicle when it snows due to the linkage between the steering and rear end of the vehicle, which prevents proper traction. the failure mileage was 18,800 and current mileage was 18,893. updated 4/2/08 *cn updated 04/02/08 *tr | |||