Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - OTHER - LABELS | |||||
| TSB-022 | 05/01/2009 | 10030290 | Kia: load carrying capacity label requirements and instructions to comply with fmvss 110. providing information for the new requirements related to load carrying capacity (lcc) when certain accessories are added to a completed vehicle pri0 | 09/18/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 10/27/2009 | 30000 | ||
| My 2007 kia sorento was involved in two accidents in 2009-10. both were as a result of a faulty 4-wheel drive mechanism. when we purchased the car in 2007, we reported to the dealership that when the car was in 4-wheel drive and stopped to turn, it made a jerking movement that was dangerous. we were told it operated as designed. on february 21, 2010, i was turning into my garage in central oregon on ice, the car was in 4-wheel drive and it made a series of lurching movements which caused the car to slide into the garage wall. i still have the dent in the passager door from that incident. on october 27, 2009 on my way to work, i noticed the temperature was 31 degrees, and put my (on the fly 4-wheel drive) car into 4-wheel drive. i immediately went into a 360 spin on a highway. i was driving approximately 40 miles an hour. all four tires were flat whe i landed in the dirt on the side of the road. the dealership told me this car isn't an on the fly 4-wheel drive even though the manual says it is. i reported both of these accidents to kia safety headquarters. they tell me the car operates as designed, and therefore are not concerned. i am very concerned that someone will die in one of these 2007 kias when using 4-wheel drive. i know that kia redesigned the sorento in 2008 to be all wheel, and it doesn't have this design defect . however, what about all of us who drive in cold, icy wheather many days of the year and need our 4-wheel drive? do we just hope the jerking motion when we are stopped and turning will not cause us to slide into something? do we stop every time we need to put our on the fly four wheel drive in play? kia needs to fix our cars so they are safe for the entire 100,000 mile warranty period! | |||
| 09/20/1997 | 63400 | ||
| Airconditioner blower motor failure accompanied by noise caused by the (2)cabin air filter elements coming loose from filter element housing and lodging in the air conditioner evaporator unit located behind the glove box. the kia dealer was unable to find the filter elements during inspection of the evaporator unit while diagnosing the source of the noise. the kia district manager for florida refuses to address this concern and does not consider it a safety concern. the cost to fix this item is $280.00. | |||
| 04/24/2008 | |||
| Kia sorrento-2007-front passenger-air bag idiot light. for 2 yrs. trips back and forth regarding this light to dealer. unable to assure that air bag system is really working. light is on when someone is sitting in seat and indicates the air bag is off. seats and sensors have been replaced to no avail. they just told me today 8-23-2010 that there is no more they can do. light is still on and their computer still says that it is working. you have many complaints of the same thing-is anything being done? either the light,sensor,air bag or computer is not right. this has been a problem since i bought the car new. this is an intermittent occurence-doesn't matter when or who is sitting in the seat, if the car is warm or cold. the seat(sensor) has been changed,computer has diagnosed and kia has talked to the techs. their machines are not telling them that something is wrong but the service managers and sales people have witnessed it. are you investigating this? | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 01/11/2007 | 600 | 2 | 01/08/2007 |
| Tl*the contact owns a 2007 kia sorento. three days after purchasing the vehicle, the air bag light illuminated, which indicated that the passenger side air bag was deactivated. while driving between 40-45 mph, the vehicle hesitated and jerked. when the vehicle is stopped at a stop sign or a red light, the exterior lights shut off. the contact has had to strike the dashboard in order to get the air conditioning to work. in addition, none of the windows will roll down. the blinkers, turn signal, and cruise control do not work. after owning the vehicle for ten months, the alternator had to be replaced and it currently needs to be replaced again. the rails to step up into the vehicle had to be replaced twice. during a crash with a deer, both the driver's and passenger side air bags failed to deployed and the seat belts did not work. as a result, the passenger sustained a broken arm. on two occasions, when the vehicle was taken to the dealer, the contact was informed that the tires needed to be rotated and aligned. on the third occasion, she was informed that the vehicle was out of warranty. since owning the vehicle, she has been to the dealer several times with many complaints, but they have never made any repairs. a hyundai inspector stated that the entire vehicle was out of specifications. the failure mileage was 600. updated 09/23/08. *lj the consumer hit a deer and the air bags did not deploy and the seat belts did not perform as they were designed. the transmission would delay in shifting and would not shift in the correct gear. updated 09/24/08. *jb | |||