Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 03/14/2013 | 87000 | ||
| I have researched and found that other 2008 kia sorrento owers have reported to kia, about the esc light coming on causing lost of power in the vehicle. kia is content to charge customer a diagnostic fee, fix part that do not need to be fixed when clearly there is a defect in the vehicle. when you mention to them the complaints filed about the problem, they indicate the have never heard anything about it instead of taking the time to look on safecar.gov, they continue to brush it off. not sure how being on the hwy driving at 70 mph and your vehicle suddenly dropping to 20mph is a customer problem. also not sure how when you place my car on the machine and it gives you a code to fix this life threatening problem and it happens again causing me to have to coast into the emgency lane to keep from being hit from behind with 2 children in the back seat is a customer problem sounds like a defect to me. | |||