Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
01/25/201157200
 Michelin tire on vehicle completely blew out that almost caused a crash, tire tore completely around the outer part. vehicle was traveling about 70 mph on interstate when blowout occurred.
01/25/201157200
 Michelin tire on vehicle completely blew out that almost caused a crash. tire tore completely around the outer part. vehicle was traveling about 70 mph on interstate when blowout occurred.
01/25/201157200
 Michelin tire on vehicle completely blew out that almost caused a crash, tire tore completely around the outer part. vehicle was traveling about 70 mph on interstate when blowout occurred.
01/25/201157200
 Michelin tire on vehicle completely blew out that almost caused a crash. tire tore completely around the outer part. vehicle was traveling about 70 mph on interstate when blowout occurred.
01/25/201157200
 Michelin tire on vehicle completely blew out that almost caused a crash, tire tore completely around the outer part. vehicle was traveling about 70 mph on interstate when blowout occurred.
01/25/201157200
 Michelin tire on vehicle completely blew out that almost caused a crash. tire tore completely around the outer part. vehicle was traveling about 70 mph on interstate when blowout occurred.
01/25/201157200
 Michelin tire on vehicle completely blew out that almost caused a crash, tire tore completely around the outer part. vehicle was traveling about 70 mph on interstate when blowout occurred.
01/25/201157200
 Michelin tire on vehicle completely blew out that almost caused a crash. tire tore completely around the outer part. vehicle was traveling about 70 mph on interstate when blowout occurred.
12/02/2009130001
 On a trip from biloxi, ms to fort myers, fl- approximately 800 miles all 4 tires on a new (13,000 miles) kia sorento failed. after several hundred miles of the trip the car began to shake violently and luckily was kept under control. a towtruck had to be called and the car towed to two cities before a dealership could be found to fix the car. this meant an overnight stay. the service dept probably didn't understand what happened! they put 2 new tires on, inspected others and aligned the car- costly service call + 2 new tires. back to the trip and several more hundred miles and again violent shaking. another tire was falling apart! same thing another tow, over night stay, dealer, another tire. both dealers said they would send tires back to kumho for examination. we could not believe, but outside tampa at 10:30 at night-violent shaking. changed the tire on the side of the road in the dark. thank god, no one hurt. had to order a new tire from sears in fort myers for this one. i now have mis-matched tires on my new vehicle- had to buy new tires 30,000 miles before i should of had to- had a family members life in danger, have to worry about damage done from all the violent shaking, was service work done correctly, do i still need an alignment-- it took over 48 grueling, nerve-racking hours for an 11 hour trip- with a lot of extra expenses. kumho does not want to make us whole on this fiasco (we are happy though that it is not a tragedy). by whole we mean reimburse us for what was spent on this mess. they don't seem concerned this is a safety issue. we hope this does not happen to someone else with worse results. you will not believe what the tire we have kept looks like. the air pressure sensors never showed loss of air and the last tire when brought to sears still had air in it. tread is coming off of the tire and the steel belts are frayed. please contact us so we can send you pictures of the tire. thank you for your quick response. *tr
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
07/06/200915000
 Tl- the contact owns a 2008 kia sorento. the contact stated the passenger side air bag light comes on even when someone is sitting in the seat. the dealer has replaced the seat cushion three times, but the failure still exists. the dealer has also scanned the sensor without correcting the failure. the contact also stated the tire pressure monitoring system light comes on as well. the dealer clears the memory and the light goes off for two months and comes back. the contact is concerned that somehow these to failures are linked. the vin was unknown. the failure mileage was 15,000 and the current mileage was 45,000.rl
07/02/2009101
 2008 kia serento tpms light comes and off came on the second day i owned the car comes on for a day then off for a day give or take a couple of days took it to dealer was clear then couldn't find nothing came back on just before arriving at home the same day took it back after a couple of days they said it was the sensor in the left rear tire had to order part after about two weeks took it back to have sensor replaced was not changed they said they would contact the manufacturer after re-testing it for the problem im still waiting thats now been 1 month. *tr