Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
03/14/201387000
 I have researched and found that other 2008 kia sorrento owers have reported to kia, about the esc light coming on causing lost of power in the vehicle. kia is content to charge customer a diagnostic fee, fix part that do not need to be fixed when clearly there is a defect in the vehicle. when you mention to them the complaints filed about the problem, they indicate the have never heard anything about it instead of taking the time to look on safecar.gov, they continue to brush it off. not sure how being on the hwy driving at 70 mph and your vehicle suddenly dropping to 20mph is a customer problem. also not sure how when you place my car on the machine and it gives you a code to fix this life threatening problem and it happens again causing me to have to coast into the emgency lane to keep from being hit from behind with 2 children in the back seat is a customer problem sounds like a defect to me.
01/30/201374000
 While driving the electronic stability control off (esc off) light and the check engine light came on at the same time. upon taking it to the a mechanic, he informed me that the acelerator pedal position sensor was bad. i continued reading online, and have notice this has happened on many occasions. when this occurs the vehicle looses all power to make any nessecary corrective actions which could result in a accident. it also slows the car drastically while in motion, agian with the possibilty of causing an accident. ## vin failed ##
08/26/201253455
 Tl* the contact owns a 2008 kia sorento. while driving approximately 5 mph the rpm readings increased and the vehicle independently accelerated to 20 mph. the contact applied the brake pedal but the brakes were hesitant to respond. the contact also used the emergency brake in order to stop the vehicle. the failure recurred twice. the vehicle was towed to the dealer for diagnostic. the vehicle was not repaired. the approximate failure mileage was 53,455.
08/26/201253455
 Tl- the contact owns a 2008 kia sorento. while driving approximately 5 mph the rpm readings increased and the vehicle independently accelerated to 20 mph. the contact applied the brake pedal but the brakes were hesitant to respond. the contact also used the emergency brake in order to stop the vehicle. the failure recurred twice. the vehicle was towed to the dealer for diagnostic. the vehicle was not repaired. the approximate failure mileage was 53,455. kmj
06/14/201250000
 Tl- the contact owns a 2008 kia sorento. the contact stated that while driving 65 mph, the vehicle failed to accelerate. the vehicle was towed to the dealer who diagnose that the acceleration sensor needed to be replaced. the failure recurred. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. the failure mileage was 50,000 and the current mileage was 76,000.pmb
08/26/201253455
 Tl- the contact owns a 2008 kia sorento. while driving approximately 5 mph the rpm reading increased and the vehicle accelerated on its own to 20 mph. the contact applied the brake pedal but the brakes were hesitant to respond. the contact applied excessive pressure to the brake pedal and used the emergency brake in order to stop the vehicle. the failure occurred two different times. the vehicle was towed to the dealer for diagnostic. the vehicle was not repaired. the approximate failure mileage was 53,455. da
06/14/201250000
 Tl- the contact owns a 2008 kia sorento. the contact stated that while driving 65 mph, the vehicle failed to accelerate. the vehicle was towed to the dealer who diagnose that the acceleration sensor needed to be replaced. the failure recurred. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. the failure mileage was 50,000 and the current mileage was 76,000.pmb
06/14/201250000
 Tl- the contact owns a 2008 kia sorento. the contact stated while driving 65 mph when she notice the vehicle did not want to accelerate. the vehicle was towed to the dealer for diagnosis. the dealer stated they needed to replace the acceleration sensor. the vehicle was repaired but the failure continued. the manufacturer was contacted and they stated her vehicle was no longer under warranty. the failure mileage was 50,000 and the current mileage was 76,000.jp
07/05/201227000
 Tl* the contact owns a 2008 kia sorento. the contact stated that while driving into a parking space, the vehicle surged forward and crashed into a tree. there was one reported injury. the vehicle was towed away from the location. the manufacturer was not contacted. the failure and current mileages were 27,000.
07/05/201227000
 Tl-the contact owns a 2008 kia sorento. the contact stated that while driving into a parking space, the vehicle surged forward and crashed into a tree. there was one reported injury. the vehicle was towed away from the location. the manufacturer was not contacted. the failure and current mileages were 27,000. sm.
07/05/201227000
 Tl- the contact owns a 2008 kia sorento. the contact stated while pulling into a parking space. the vehicle accelerated on it own. the vehicle crush into a tree. only one person was injured. the vehicle was towed. the manufacturer was not contacted. the failure and current mileage was 27,000.jp
05/16/201222000
 For the 3rd time my wife's car esc light and check engine light came on as the vehicle speed came to almost a stop. this is very dangers for up hill or in heavy traffic. she also had previous problems with the esc light and tps light coming on. taken to dealer several times over the last year. we were told today it was a throttle sensor problem. it was replaced today and hopefully that fixes the problem, although i see on the internet where this is a common occurring problem. i hope someone does not have to get hurt before this is a recall issue.
12/08/201159200
 I have no rear brake light. the esc off light comes on in the dash. i can turn on the cruise control but i can't set a speed for cruise control. i have a remote starter that has a safety switch when the brake is pressed turns the remote starter off that isn't working correctly cause there is no signal that the brake has been pressed.
05/29/201060000
 Driving 75 mph on highway the esc off light luminated and check engine light came on. car lost acceleration and power (went from 75 mph to 10 mph instantly on hwy). kia replaced the tps sensor and updated ecm module. one year later same event happened repeatedly. dealer will not fix even with tech bulletin. tried to contact kia motors with no return response. at the current time the vehicle will not accelerate. fastest it will go is 45mph even with acceleration pedal pushed all the way down. when you try to pull out or accelerate the vechicle looses power. randomly the check engine and esc off light will go off and car will accelerate but once over 65mph will lose all power has almosted caused several wrecks that would have caused an accident from behind. the lack of power is dangerous but not as dangerous as the vehicle losing power on the highway or while trying to pull out from a complete stop. vehicle has lost power in intersection nearly causing side wreck. searched on internet and tps seems to be common problem