Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| TSB-062 | 03/01/2010 | 10034231 | Kia: caution during airbag control unit servicing. describes precautions necessary during airbag control unit (acu) related diagnosis/repair/replacement to prevent accidental airbag deployment during servicing. as an added safety feature | 10/27/2010 | |
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||||
| TSB-062 | 03/01/2010 | 10034231 | Kia: caution during airbag control unit servicing. describes precautions necessary during airbag control unit (acu) related diagnosis/repair/replacement to prevent accidental airbag deployment during servicing. as an added safety feature | 10/27/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 12/18/2012 | 8000 | ||
| Tl- the contact owns a 2011 kia sorento. the contact stated that while driving 30 mph downhill in icy weather, the vehicle began to slide uncontrollably until crashing into a tree. the vehicle was destroyed. the air bags did not deploy nor did the headrest prevent whiplash, as designed. the contact suffered whiplash and required physical therapy. the dealer was notified of the incident and statedt that the safety features in the vehicle would only operate if the vehicle was involved in a severe crash. the failure and current mileage was 8,000. kmj | |||
| 12/18/2012 | 8000 | ||
| Tl- the contact owns a 2011 kia sorento. the contact stated while driving 30 mph down a steep hill in icy conditions the vehicle began to slide out of control until she crashed into a tree. the driver suffered whiplash and needed physical therapy. the vehicle was destroyed. the air bags did not deploy nor did the head rest that were designed to prevent whiplash operate as designed. the dealer was notified and was informed if none of the safety features worked then it must not have been that severe of an accident. the failure and current mileage was 8,000. dt | |||
| 06/15/2012 | 45000 | ||
| Tl* the contact owns a 2011 kia sorento. the contact stated that while parked the air bag warning light illuminated on the instrument panel. the vehicle was taken to the dealer for diagnostic testing. the technician stated the osc mat sensor in the front passenger seat was damaged by water and needed to be replace. the vehicle was not repaired. the approximate failure mileage was 45,000. | |||
| 06/15/2012 | 45000 | ||
| Tl- the contact owns a 2011 kia sorento. while parked the contact noticed the air bag warning light illuminated on the instrument panel. the vehicle was taken to the dealer for diagnostic testing. the technician stated the osc mat sensor in the front passenger seat was damaged by water and would have to be replace. the vehicle was not repaired. the approximate failure mileage was 45,000. da | |||
| 08/30/2011 | |||
| I was in a three car accident in which i rear ended a stopped vehicle at 40mph. upon looking at kia's own website and the owner's manual for the 2011 kia sorento, i can see that the impact took place on the airbag sensor on the drivers side of the vehicle. the airbags failed to deploy & the front drivers side seat belt & front passenger side seat belt failed to 'lock'. this resulted in my 92 year old grandmother hitting the dash with her face, and i as the driver, hit my head on the steering wheel sustaining a concussion & whiplash. i am still suffering severe pain that i have to be medicated for with narcotics, and short term memory loss. my grandmother, luckily only sustained facial bruising. | |||
| 01/03/2011 | |||
| Airbag off indicator is on when front passenger (160 lb) is seated on a cushion. airbag off indicator is off when front passenger (160 lb) is seated without a cushion. | |||