Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRONIC STABILITY CONTROL | |||
| 11/09/2012 | 33309 | 1 | |
| Attempted to park car while waiting for a relative to get off work. car would not shift to reverse or park- no further than neutral. was able to put car in neutral and brake to stop car. after dropping relative off at home (had to stop car in same manner as above), had to stop in a near empty parking lot, as i still was unable to put the vehicle in reverse or park. contacted kia dealership by phone and was told by representative to pump the break several times in order to shift the car to neutral/park. did not work. was told by rep that the braking solenoid ? (spelling?) has malfunctioned and that i should use something like a small screwdriver to push down a button in a small box at the top right of the shifter. further stated that this would release the break so that the car could be put in park. was told that car would now be unable to be taken out of park unless the same process was repeated. i've owned this vehicle just over 3 months. certified per-owed. less than 34000 miles. will attempt to take to dealership for repair. unaware if service center will repair on saturday. this is the second time this has happened, but it was quickly remedied when i cut the car off and turned it back on while depressing the brake. thought it was a fluke until today. should have kept my 2006. this is my 3rd kia. 1st vehicle with an issue like this. *tr | |||
| 11/09/2012 | 33309 | ||
| Attempted to park car while waiting for a relative to get off work. car would not shift to reverse or park- no further than neutral. was able to put car in neutral and brake to stop car. after dropping relative off at home (had to stop car in same manner as above), had to stop in a near empty parking lot, as i still was unable to put the vehicle in reverse or park. contacted kia dealership by phone and was told by representative to pump the break several times in order to shift the car to neutral/park. did not work. was told by rep that the braking cellinoid ? (spelling?) has malfunctioned and that i should use something like a small screwdriver to push down a button in a small box at the top right of the shifter. further stated that this would release the break so that the car could be put in park. was told that car would now be unable to be taken out of park unless the same process was repeated. i've owned this vehicle just over 3 months. certified per-owed. less than 34000 miles. will attempt to take to dealership for repair. unaware if service center will repair on saturday. this is the second time this has happened, but it was quickly remedied when i cut the car off and turned it back on while depressing the brake. thought it was a fluke until today. should have kept my 2006. this is my 3rd kia. 1st vehicle with an issue like this. | |||
| 09/12/2012 | 55000 | 1 | |
| At complete stop, car would not shift into reverse. 10 miles later, attempt to park . the vehicle would not shift past neutral. dash light illuminated steer assist and downhill park. i finally drove around until it allowed me to shift into park and restarted and was able to engage into park. 5 miles down the road did the same thing. made it to work and shut car off. *tr | |||
| 09/12/2012 | 55000 | ||
| At complete stop, car would not shift into reverse. 10 miles later, attempt to park . the vehicle would not shift past neutral. dash light illuminated steer assist and downhill park. i finally drove around until it allowed me to shift into park and restarted and was able to engage into park. 5 miles down the road did the same thing. made it to work and shut car off. | |||
| 08/29/2012 | 38800 | 1 | |
| Vehicle stuck in drive when i was pulling into a parking place. i was able to brake but engine kept running. after several tries, i managed to force it into neutral and the curb maintained my car stationary since i was unable to put it in park. because i was unable to put my car in park, it idled in neutral until the tow truck arrived (20 min later) by which time it had begun to overheat. the incline light was on, but i was not on an incline. the traction light was on and i have no clue why since the car was not in motion. i also called the kia dealer and spoke with someone in the maintenance dept. who directed me to repeatedly pump on my brakes and at the same time to keep turning my steering wheel back and forth. after several tries, i was finally able to get it into park but the traction light and the incline lights remained on and the car was overheating. i encountered another incident a couple of months ago, when i was on a road trip. at that time the vehicle's mileage was about 35,000. i was going 70 mph on hwy 281 s heading to san antonio when my engine began to lose power and the engine light came on. luckily, i was able to make it to a kia dealership in the area. they worked on it for about a week and a half but since then i've experience odd things such as the car jumping or popping when it changes gears. also, it tends to overheat when the car idles for more than 10 min. as well as cruise control issues. i'm very disappointed my kia sorento and i truly feel it is a safety hazard. *tr | |||
| 08/29/2012 | 38800 | ||
| Vehicle stuck in drive when i was pulling into a parking place. i was able to break but engine kept running. after several tries, i managed to force it into neutral and the curb maintained my car stationary since i was unable to put it in park. because i was unable to put my car in park, it idled in neutral until the tow truck arrived (20 min later) by which time it had begun to overheat. the incline light was on, but i was not on an incline. the traction light was on and i have no clue why since the car was not in motion. i also called the kia dealer and spoke with someone in the maintenance dept. who directed me to repeatedly pump on my breaks and at the same time to keep turning my steering wheel back and forth. after several tries, i was finally able to get it into park but the traction light and the incline lights remained on and the car was overheating. i encountered another incident a couple of months ago, when i was on a road trip. at that time the vehicle's mileage was about 35,000. i was going 70 mph on hwy 281 s heading to san antonio when my engine began to lose power and the engine light came on. luckily, i was able to make it to a kia dealership in the area. they worked on it for about a week and a half but since then i've experience odd things such as the car jumping or popping when it changes gears. also, it tends to overheat when the car idles for more than 10 min. as well as cruise control issues. i'm very disappointed my kia sorento and i truly feel it is a safety hazard. | |||
| 02/10/2011 | 10 | ||
| 1st problem: i bought the car, drove it off the lot, dealership did not get it inspected so i had to tae it at 10 miles to get an inspection sticker on it! 2nd problem: immediately after buying the car, i noticed all the windows and doors rattled. took it to kia in kingwood 5 times and they could never hear the sound and/or fixed other things on the car that did not need to be fixed. problem still exists. 3rd problem: engine light kept coming on, 3 visits later, i needed a new transmission, at 13,000 miles..something wrong with sensor that measures fluids?? 4th problem: taking back at 14,500 miles on monday(3/18/12) to get doors checked out now electronics are messed up and loud noise everytime i lock or roll down windows. also, cant get key to turn in ignition alot!! what a piece of crap!!!!!!!!!!!!!!!!!!!!!!!! | |||