Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
06/14/2011
 Tl-the contact owns a 2011 kia sorento. the contact stated that the driver
06/14/2011
 Tl-the contact owns a 2011 kia sorento. the contact stated that the driver seat control cover broke. the contact stated that the plastic hooked onto the drivers pants and cause her to fall to the ground and injure her knee. the vehicle was taken to the dealer for inspection and they stated that they did not know why the cover continued to break. the vehicle was repaired but the failure recurred. the manufacturer was notified and they stated that they were aware of the failure. the failure mileage was unknown. ap
08/30/2011
 I was in a three car accident in which i rear ended a stopped vehicle at 40mph. upon looking at kia's own website and the owner's manual for the 2011 kia sorento, i can see that the impact took place on the airbag sensor on the drivers side of the vehicle. the airbags failed to deploy & the front drivers side seat belt & front passenger side seat belt failed to 'lock'. this resulted in my 92 year old grandmother hitting the dash with her face, and i as the driver, hit my head on the steering wheel sustaining a concussion & whiplash. i am still suffering severe pain that i have to be medicated for with narcotics, and short term memory loss. my grandmother, luckily only sustained facial bruising.