Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 01/25/2011 | 914 | ||
| Sitting in the drive way opening the sunroof and it shattered on me and my family, the glass fell on me and my wife. the seats were scratched as well as the dash, i also had scraches on my forehead as i was looking at the switch. the car had aprox 400 miles. the dealer fixed the roof replaced the scratched pannels, the car also has a slight pull to the right they said they couldnt replicate the problem. it took aprox 12 days to get the car back. two days after recieving the car back we took a trip and with 914 miles a small rock hit the wind shield at aprox 55 to 60 mph and it cracked about 9 inches long. does kia use an inferior glass in there vehicles and why the pull to the right? | |||
| STRUCTURE - BODY | |||
| 09/01/2011 | 3000 | ||
| Driving home on rainy day when sunroof shattered out of nowhere. did not run off the road nor did i hear anything hit the vehicle. i heard one loud pop and noticed sunroof visor sagging significantly. cannot prove something didn't hit it, but did not find any evidence of something hitting the sunroof. contacted kia to see if any other cases had been reported with kia representative (shamara) stating that she did not believe there is anything wrong with their vehicles, but she also stated that she did not have the resources to look back and see if there was another report. she also declined to let me speak with her supervisor on this matter. due to safety purposes, i believe kia needs to look into this possible issue. if this has happened to anyone else, please contact kia and nhsta in order to help correct this possible problem. | |||
| 03/26/2011 | 1300 | ||
| Tl- the contact previously owned a 2011 kia sportage. the contact stated that the side rear passenger door protrudes outward due to the angle of production and it caused the door to hit him in the face. the contact sustained a swollen nose and lose large amounts of blood. the dealer was able to allow the contact to trade vehicles and provided him with a new vehicle. the manufacturer stated that there vehicle had no liability for the incident and offered no other assistance. the approximate failure mileage was 1300. bw | |||