Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 08/22/2012 | 15000 | 1 | |
| I just turned right on the main street in my subdivision when a motorcycle going at a high rate of speed hit the speed bump an ran right into my door on drivers side. no air bags went off an there is air bags on the door. both of us transported by ems to hospital. *tr | |||
| 08/22/2012 | 15000 | ||
| I just turned right on the main street in my subdivision when a motorcycle going at a high rate of speed hit the speed bump an ran right into my door on drivers side.no air bags went off an there is air bags on the door.both of us transported by ems to hospital. | |||
| 05/09/2012 | 8426 | ||
| Tl* the contact owns a 2012 kia sorento. while driving approximately 45 mph, another vehicle crashed into the contact's vehicle between the front and rear passenger side doors. the air bags did not deploy. the contact sustained injuries to the right hip and neck. the passenger sustained injuries to the neck, hip, right arm and right leg. the driver and passenger were both transported to the hospital via ambulance. the vehicle was towed to a collision center. a police report was filed. the vehicle was not repaired. the approximate failure mileage was 8,426. | |||
| 05/09/2012 | 8426 | ||
| Tl- the contact owns a 2012 kia sorento. while driving approximately 45 mph, another vehicle crashed into the contact's vehicle between the front and rear passenger side doors. the air bags did not deploy. the contact sustained injuries to the right hip and neck. the passenger sustained injuries to the neck, hip, right arm and right leg. the driver and passenger were both transported to the hospital via ambulance. the vehicle was towed to a collision center. a police report was filed. the vehicle was not repaired. the approximate failure mileage was 8,426. kmj | |||
| 05/09/2012 | 8426 | ||
| Tl- the contact owns a 2012 kia sorento. while driving at approximately 45 mph another vehicle crashed into the contacts vehicle between the front and rear passengers side doors. the air bags did not deploy. the contact sustained injuries to his right hip and neck. the passenger sustained injuries to the neck, hip, right arm and right leg. the driver and passenger were transported to the hospital by ambulance. the vehicle was towed to a collision shop. the police reported to the scene and a report was filed. the vehicle was not repaired. the approximate failure mileage was 8,426. da | |||
| 12/17/2011 | |||
| I purchased a new kia sorento on december 14, 2011. after driving it for couple days, i noticed my airbag light. it had continued to stay on so i had notified the dealer i had purchased it from. they told me that it's probably because a passenger was not sitting there and once someone sits there and buckles their seat belt, the light will go off. it was not true at all because i have had passengers sitting there and the light was still on. so after finding some time, i took my car in to a dealership near my house and found out that the airbag cushion was missing in the passenger seat. the worker was very worried and did not want me driving the car around until they had installed the airbag cushion. i also started to have some problems with my fuel system. the first time it ever happened, the tank overfilled and started leaking from the bottom of my car. i did not know that my tank was full because the gas pump never clicked off and kept on going. then the next few times i went to put gas in, the pump kept stopping as if the tank was full. several times i had to manually stop the pump, or hold it so the pump would keep going. after finding some time (again), i took my car in. the service did not know what was wrong with the system so i had to take them to a gas station and show them what was happening. after seeing the problem, he was able to figure out what was exactly wrong with it and was able to fix it. unfortunately, the problem is back and i have to hold the pump when i am putting in gas. i need to take my car in for the third time; not to mention the first couple of times i took my car in, it was not fixed in one day, and i even had to rent a car. i had notified the kia customer service about my problems, but they were not informative and told me to contact the service at my dealership, and not contact them. | |||