Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 01/04/2012 | 5550 | ||
| This vehicle is extremely dangerous in the snow or on wet pavement. you cannot control the vehicle - it just goes where it wants to. this situation is going to cause catastrophic problems and loss of lives. i don't know if the problem is the very light 4 cylinder engine, problematic suspension, steering, or tires, but it is extremely dangerous and will definately cause accidents. somehting has got to be done to make this vehicle much, much safer to drive in wet and/or snowy weather. it is difficult negotiating a hill in either direction, whether going up or down. i literally slide into the street from my driveway, which is by no means a very steep drive and i certainly cannot make it up the drive in the snow without first backing up into my neighbor's drive and getting enough speed up to make it to the top of my drive. we bought and utilze this vehicle to make deliveries and put up to 500 miles per week on the car and our driver now refuses to drive this vehicle because of the imminent danger -- he calls it a death trap! | |||
| 09/03/2011 | 233 | ||
| The 2012 kia sorento lx awd was purchased new with 233 miles on it. the vehicle's automatic transmission regularly hesitates to up-shift during smooth acceleration while under normal driving conditions (flat roads, cruising speeds), causing the engine to hang in the 3500+ rpm range. when the car has finished accelerating and has reached cruising speed, my foot backs off the accelerator pedal and it still does not up-shift or even coast. instead, the vehicle drastically decelerates as the engine rpms drop because the transmission remains in the same gear when my foot leaves the accelerator, rather than up-shifting to the next gear. i have driven countless automatic transmission vehicles over the years and have never experienced this phenomenon prior to owning this vehicle. i don | |||
| 12/07/2011 | |||
| I have a 2012 kia sorento. bought with 114 miles on it. i have the automatic transmission, ex awd model w/power shifting. i noticed after driving my car shortly after purchasing that the car would not shift when it should. rpms would reach up to 4000 and the car still would not shift. i have to manual shift the car into the next gear since my automatic transmission has trouble. if i wanted a standard transmission - i would have purchased one. | |||
| 10/10/2011 | 1300 | ||
| The panel assembly under cover is broken off easy and obstructing the wheels movement, can causes over turn or flip over. | |||
| 07/22/2010 | |||
| When starting vehicle with the start button, there is a loud popping sound and the vehicle either wants to lung forward or backwards in the park position, took the vehicle back to the dealer the first time, i'm told that until they actually hear the noise they cannot detect what is causing it since no check engine light comes on they did nothing since they didn't hear the noise. took vehicle back second time as now the sound is getting louder and the lunging is more prominent , as the service manager was checking the vehicle in she started vehicle and heard the pop sound, said kia put out an update for a part under the dealership recall number sa087 and that other vehicle that were brought in for the same reason were updated and they had no other vehicles come back after the updates installed. i was relieved to know that finally, something will be done, unfortunately, i received the vehicle back after the update and it is still doing the same thing. it does not do this every time i start the vehicle, however, it is playing on my nerves every time i go to start it i close my eyes and pray it is not going to happen again, it did and still does. i did file a case directly with kia direct whereas they are monitoring it, i saw where there are other people having this same problem. you purchase a brand new vehicle assuming you have peace of mind and i am scared to even get in this vehicle. called the dealership, and wants to set up yet another appointment, this is a great inconvenience, back and forth only to be told they cannot find anything | |||
| 06/01/2011 | 100 | ||
| The problem i am having is intermittent. when i push the start button sometimes the car the lunges backwards while the car is still in park it only does this when i am starting the car. it also makes an audible noise at the same time it is buck jumping. i have taken it to the dealer several times an on the first visit they heard the noise and figured it was the starter. they put in a new starter and i am still having this problem. the transmission also seems to slip during city driving but it is very subtle. now after about the fifth time being in the shop every time they say they can't reproduce my description of the problem to make a diagnosis so they can't fix it. however, they have already heard the problem because they put in a new starter and told me if the problem persists to bring it back. on one of the visits they rewired the electrical parts to see if it was an electrical problem and it was not. i am afraid that one of these days the car is actually going to move out of park and hit something. every time i push the start button i hold my breath and go stiff because when it acts up the whole car jumps backwards as if it is trying to shift itself in reverse and the noise was described as the starter is hitting the flywheel or some other terminology i can't recall. i always pick my car up from them without it being repaired because they continue to say they were unable to reproduce the problem, but how is it that as soon as the same day of picking my car up or within the next few days my car starts jumping when i push the start button. the dealership has kept my car a full week on more than one visit and the mechanic has put as many as 85 miles on it starting it frequently and you guessed it - has not been able to reproduce the problem!!!!! somebody is not forthcoming with the truth. | |||