Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
11/23/2012200
 Tl* the contact owns a 2013 kia sorento. the contact stated that while parking the vehicle lunge forward and accelerated independently. the vehicle was taken to the dealer but was unable to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 200 and the current mileage was 500.
11/23/2012200
 Tl- the contact owns a 2013 kia sorento. the contact stated that while parking the vehicle lunge forward and accelerated independently. the vehicle was taken to the dealer but was unable to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 200 and the current mileage was 500. pmb
11/23/2012200
 Tl- the contact owns a 2013 kia sorento. the contact stated that while parking the vehicle lunge forward and accelerated independently. the vehicle was taken to the dealer whom was unable to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 200 and the current mileage was 500. pm
08/26/20125841
 We leased a 2013 kia sorrento on 8/11/2012. vehicle had 4 miles when paperwork was done. on 8/25/2012 the check engine light came on. on 8/26/2012 the engine revved to 6,500 rpm when we were going 20 mph. there was a large bang. i took in to the dealer on 8/27/2012. i was told a new transmission needed to be installed after 2 days of diagnostics. we now have been without the vehicle for almost as long as we have had the vehicle. i am told it will not be ready until at least this wednesday. i frankly feel uncomfortable in taking the vehicle back in this condition. i have been told several times that i would be receiving a call from the national customer service desk at kia. no call has ever come. we have received no calls from kia's consumer affairs group though told repeatedly that such would occur. *tr
08/26/2012584
 We leased a 2013 kia sorrento on 8/11/2012. vehicle had 4 miles when paperwork was done. on 8/25/2012 the check engine light came on. on 8/26/2012 the engine reved to 6,500 rpm when we were going 20 mph. there was a large bang. i took in to the dealer on 8/27/2012. i was told a new transmission needed to be installed after 2 days of diagnostics. we now have been without the vehicle for almost as long as we have had the vehicle. i am told it will not be ready until at least this wednesday. i frankly feel uncomfortable in taking the vehicle back in this condition. i have been told several times that i would be receiving a call from the national customer service desk at kia. no call has ever come. we have received no calls from kia's consumer affairs group though told repeatedly that such would occur.