Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 03/23/2012 | 100 | ||
| Tl* the contact owns a 2012 kia soul. the contact stated that once shifted into park, the vehicle automatically unlocked all of the doors. the contact believed the failure to be a safety issue since the feature was unable to be turned off. the vehicle was taken to the dealer who stated that the vehicle was performing to standards and that they were unable to alter the design of the vehicle. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure mileage was 100 and the current mileage was 1,200. | |||
| 03/27/2012 | 600 | ||
| Tl-the contact owns a 2012 kia soul. the contact was driving 60 mph when the vehicle stalled without warning. the vehicle was restarted but the failure recurred as the contact was attempting to drive uphill. the contact took the vehicle to a dealer for a diagnostic test. the dealer stated to the contact that the vehicle needed a software update. the failure mileage was 600. kmj | |||
| 03/27/2012 | 600 | ||
| Tl-the contact owns a 2012 kia soul. the contact stated while driving 60 mph the vehicle would stalled. the contact stated the vehicle stalled while driving up hill as well. the contact took the vehicle to a dealer for a diagnostic test. the dealer stated the vehicle needed a software update. the failure mileage was 600. jo | |||
| 11/23/2011 | 860 | ||
| Tl* the contact owns a 2012 kia soul. the contact was driving approximately 40 mph when the transmission downshifted and caused the vehicle to decelerate abnormally. the vehicle was taken to the dealer who advised that they were unable to duplicate the failure. this failure recurred at least three times since the purchase of the vehicle. the manufacturer was notified who advised that they could not repair a vehicle that the dealer was unable to diagnose. the failure mileage was 860. | |||
| 11/23/2011 | 860 | ||
| Tl-the contact owns a 2012 kia soul. the contact was driving approximately 40 mph when the transmission downshifted and caused the vehicle to decelerate abnormally. the vehicle was taken to the dealer who advised that they were unable to duplicate the failure. this failure recurred at least three times since the purchase of the vehicle. the manufacturer was notified who advised that they could not repair a vehicle that the dealer was unable to diagnose. the failure mileage was 860. kmj | |||
| 11/23/2011 | 860 | ||
| Tl-the contact owns a 2012 kia soul. the contact stated while driving between 40 mph and 41 mph the transmission drops to a lower gear causing the vehicle to slow down. the vehicle was taken to the dealer who stated they cannot duplicate the problem. this failure occurs at least three times since the purchase date of november 23rd, 2012. the manufacturer was notified who stated they cannot repair a vehicle the dealer cannot duplicate. they will give him a return call within the next two days. the failure mileage was 860. mw | |||