Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
10/31/2012662301
 In the midst of rush hour traffic, i had to suddenly stop. i apparently did not stop quick enough and rear ended the car in front of me. the air bags did not deploy. my left arm took part of the shock. i was traveling about 40 - 45 mph. the front end of my car collapsed, to a point that the driver side door would not freely open. at least two of the airbag sensors should have been affected. i have pictures. *tr
08/31/2012210001
 2010 kia soul was hit by plymouth neon as neon was exiting highway i-70 westbound at zumbehl rd in st charles, mo. neon failed to either stop at red light or yield right of way to my kia soul. the soul was hit on the right front completely tearing off the front bumper. the soul was spun counter clockwise and hit a second time in the right side rear passenger door. the impact sent the soul across 2 traffic lanes and across an approximately 6 inch high median curb into the path of oncoming traffic. neither the front airbags, nor the side airbags deployed and the front passenger impacted the side interior causing injuries. *tr
08/31/201221000
 2010 kia soul was hit by plymouth neon as neon was exiting highway i-70 westbound at zumbehl rd in st charles, mo. neon failed to either stop at red light or yield right of way to my kia soul. the soul was hit on the right front completely tearing off the front bumper. the soul was spun counter clockwise and hit a second time in the right side rear passenger door. the impact sent the soul across 2 traffic lanes and across an approximately 6 inch high median curb into the path of oncoming traffic. neither the front airbags, nor the side airbags deployed and the front passenger impacted the side interior causing injuries.
07/22/20121
 While driving on a rural highway, my son swerved to avoid a deer which had entered his path. failing to regain control of the vehicle, he entered a roadside ditch with a steep embankment. the vehicle struck the opposite side embankment on the left front quadrant which resulted in severe damage to the vehicles front end. (the damage caused is nearly identical to the crash test provided on the iihs's website in which the drivers side airbag deployed). our drivers side airbag failed to deploy. upon striking the opposite embankment and receiving the front end damage, the vehicle rolled completely at least one time. (according to the kia website, the side/curtain airbags should have deployed), however, that failed to happen as well. fortunately my son was wearing his seat belt, and walked away with minor injuries. the vehicle was purchased due to it's safety rating. no airbag deployment in a kia soul front end/rollover accident! *tr
07/22/2012
 While driving on a rural highway, my son swerved to avoid a deer which had entered his path. failing to regain control of the vehicle, he entered a roadside ditch with a steep embankment. the vehicle struck the opposite side embankment on the left front quadrant which resulted in severe damage to the vehicles front end. (the damage caused is nearly identical to the crash test provided on the iihs's website in which the drivers side airbag deployed). our drivers side airbag failed to deploy. upon striking the opposite embankment and receiving the front end damage, the vehicle rolled completely at least one time. (according to the kia website, the side/curtain airbags should have deployed), however, that failed to happen as well. fortunately my son was wearing his seat belt, and walked away with minor injuries. the vehicle was purchased due to it's safety rating. no airbag deployment in a kia soul front end/rollover accident!
04/04/2011
 I was hit right in front of the driver's side door by a driver that ran a red light going about 40 mph and the impact spun my car completely around. not one airbag deployed! then on april 30, 2011, right after getting my car back from being repaired, my friend was driving it and rear ended a car that slammed on their brakes quickly. not one airbag deployed for a second crash!