Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 02/13/2012 | 30000 | ||
| Tl - the contact owns a 2010 kia soul with hankook optimo tires h426, line size p205/55/r16. the contact stated that the front and rear passenger side tires developed a bulge on the side walls. the vehicle was taken to a dealer who stated that the tires needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the tires were replaced. the failure mileage was 30,000 and the current mileage was 40,000. kmj | |||
| 02/13/2012 | 30000 | ||
| Tl - the contact owns a 2010 kia soul with hankook optimo tires h426, line size p205/55/r16. the contact stated that the front and rear passenger side tires had developed a bulge on the side walls. the vehicle was taken to a dealer, who stated that the tires needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the tires were replaced. the failure mileage was 30,000 and the current mileage was 40,000. pm | |||
| 09/07/2011 | 15000 | ||
| Tl* the contact owns a 2010 kia soul equipped with hankook radial tubeless tires, line size p225/45/r18 tires and dot number: 5mwkelh. the contact stated that the vehicle was parked when he noticed bubbling on the sidewalls of the front passenger side tire. the vehicle was taken to an authorized dealer and the contact was informed that the bubbling was due to a road hazard. the tire was replaced. the manufacturer of the vehicle was notified and referred the contact to the tire manufacturer. the tire manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 15,000. | |||
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||
| 01/24/2012 | 36000 | ||
| Tl* the contact owns a 2010 kia soul. the contact stated that while attempting to add air to the tire, the valve stem became detached from the wheel. the contact took the vehicle to the dealer for inspection and was advised that the stem could not be replaced with out replacing the entire valve and transmitter. the vehicle was not repaired. the manufacturer was notified and stated that there was nothing that could be done to assist. the failure mileage was 36,000. | |||
| 01/24/2012 | 36000 | ||
| Tl- the contact owns a 2010 kia soul. the contact stated that while attempting to add air to the tire, the valve stem became detached from the wheel. the contact took the vehicle to the dealer for inspection and was advised that the stem could not be replaced with out replacing the entire valve and transmitter. the vehicle was not repaired. the manufacturer was notified and stated that there was nothing that could be done to assist. the failure mileage was 36,000. kmj | |||
| 01/24/2012 | 30000 | ||
| Tl- the contact owns a 2010 kia soul. the contact stated that he went to put air into his tires noticed that the the stem had broke off. the tire brand was nexen tire size p205/55/r16 dot 8e8k. the contact stated that he tried to put air it failed. the contact took the vehicle to the dealer to get inspected and they stated that the stem could not be replaced with out replacing the entire valve and transmitter. the vehicle was not repaired. the manufacturer was notified and stated that there was nothing that could be done. the failure mileage was 36,000. ap | |||